Talphadogg

Awesome and thank you for all the info!

So the original two scrapped correctly but I did have the same issue on my last film. Is there something I can do on my end I can do to change or is there like a naming scheme I need to follow? I've uploaded the logs for the problem film but let me know if there's something else I can do? LogFile 2023-06-16 04-35-11.txt

Yes I've verified my keys I've just added 2 other movies to test and one scraped correctly but the other one throws the same error message. Here's the error log after trying to scrape the other new movie I added. LogFile 2023-06-14 16-27-07.txt LogFile 2023-06-14 16-31-23.txt

I can't seem to get this to work correctly. I've set up my api keys but I get thrown this error when I initiate a scrape? any Ideas? I'm running the most recent version of launchbox which is still technically in beta (version 13.6-beta-1)

You were indeed correct. I've managed to transfer all of the data off and reformat to NTFS instead of exfat and your amazing theme does indeed work perfectly now. Thank you for all your help! Cheers

No the drive is actually exFat. I'll back it up in the future and reformat it to NTFS and see if that makes a difference. ATM I don't have space to house the data that's currently on there anywhere else. I really appreciate all the help you all have given though! Also this is the best theme man, I'm really grateful for all the hard work you've put into it!

I was running 13.2 beta in both my original build and test build (both from my external) but the fresh copy on my C:drive is 13.1. It's gotta be the SSD, because I just copied the test build from the external to a separate folder on a different internal (D:drive) and didn't change any of the settings and it worked perfectly. It has to be my external drive, right?

E:\Test box\LaunchBox\Images\Nintendo Entertainment System\Clear Logo Contains these images and folders E:\Test box\LaunchBox\Images\Super Nintendo Entertainment System\Clear Logo Contains these images and folders So the clear logos are there. I think my last ditch effort finally paid off though. I just installed a brand new copy of Bigbox and the theme to the C:drive and the game wheel images finally populated.... So basically I just can't run my build portably with this theme......................... Any idea why running off the Portable SSD would cause them images not to load like they do on the C:Drive? This is the external SSD I'm running. Is it not fast/powerful enough?

Okay so I looked at that thread and followed all their suggestions and still had the same result. I have been able to try on a different PC (Nvidia card instead of AMD) and had the same problem where the games don't populate if I use a theme view that uses clear logos. Here's a link to a video of the issue in action. The video is of the fresh copy I installed to test if it was a settings issue. Just to reiterate what I've tried to fix this issue. Refresh Image cache both manually (deleting cache folder) and through bigbox settings. Force populate game wheel. Fresh install of bigbox updated to newest beta (v13.2) with default settings, Fresh download of unified lives! 4.4 placed in the themes folder. (Not over writing, as this was a fresh install) Only imported 6 games. 3 NES 3 SNES. Updated all GPU drivers on both rigs, (AMD card vs Nvidia card) Checked to see if "nahimic" service was running(it was not) Not running an intel GPU but did turn off my GPU's anti-aliasing on both rigs. Swapped between three different monitor models. (on both rigs) and changed to every view in the theme to see if I can get the games to populate with clear logos in any of them. (both rigs) The only common denominator I can think of is every build of launch box I've tried is running from an external Samsung T5 2TB SSD. I'm about to try running from the internal M.2 C:drive just to make sure that bigbox isn't just finding the same settings folder from my original build or something and checking to see if that's the issue, but as bigbox/launchbox was designed to be portable I doubt it will help. Unless I'm mistaken and there are launchbox files hiding somewhere else? Folder structures for both builds E:\Test box\LaunchBox <-----------Fresh copy E:\Retro-Box\LaunchBox <-----------Original Build I'm sorry to be such a bother but I'm really at a complete loss at this point as what to do next to get this theme to work. I've never had any issues with a theme before this.

Brand new folder and stock options is what I meant by fresh copy. I have two platforms (NES, and SNES) with 3 games each imported and full art packs imported through rom importer (with emu movies log in) so that should be fine. My monitors are this running at 1080p

So I installed a fresh copy of BigBox and opted into Betas but it looks like the latest I can update to 13.1? Does the theme require 13.2 or 13.1? I've installed the latest version of the theme but I still can't seem to get game wheels with clear logos to populate? I have the latest drivers for my Graphics card but it is an ancient card (AMD Radeon 390) so could that be my issue? I wont have access to a PC with a newer graphics card for a few weeks but plan on trying it out then on a completely new PC. Platform wheels look great and populate just fine still though! BTW thank you for all the amazing work you've done on this theme. It really is the best looking one I've seen!

Ah I'm on the 13.0 build that might explain it. How do I go about upgrading to the beta?

Yeah the platform wheel works fine and I tried refreshing the image cache for all images and also tried forcing game wheel to populate however both failed. I've tried every option for getting the game wheel to populate and some do but never with clear logos. The ones that do are coverflow which is Horizontal 3 and any text based game list where they just have the name of the game in text format instead of clear logos. When you say "try resetting your big box settings if that fails" what specifically are you referring to?

So I love the theme but I seem to be missing the ability to scroll through games on the wheel as its missing? Any idea on what settings to change to have the wheel populate?