Kasdar Posted July 20, 2015 Author Posted July 20, 2015 I was wondering if it is possible to remove or change the licensed name displayed at the top of LaunchBox. I would prefer not to have my real name displayed. Quote
SentaiBrad Posted July 20, 2015 Posted July 20, 2015 Kasdar said I was wondering if it is possible to remove or change the licensed name displayed at the top of LaunchBox. I would prefer not to have my real name displayed. No, it will not be removed, however Jason can change it to something else for you. Quote
Kasdar Posted July 21, 2015 Author Posted July 21, 2015 SentaiBrad said No, it will not be removed, however Jason can change it to something else for you. Thank you. How do i go about letting Jason know that I would like my internet pseudonym Kasdar to be the name on the license? Quote
Jason Carr Posted July 21, 2015 Posted July 21, 2015 Hi @Kasdar, welcome. Unfortunately it's our policy to use real names (it's our only means of trying to prevent piracy). I have granted a couple of exceptions in the past, but very rarely. Why is it that you would like it removed? Quote
Kasdar Posted July 23, 2015 Author Posted July 23, 2015 When doing videos, i don't want my real name to be displayed, and I would prefer not to have to remove the license and go back to non-premium every time I want to record. Quote
DOS76 Posted July 23, 2015 Posted July 23, 2015 Copy your Lauchbox folder and remove the license XML from the copy then run one when you are using it and the other when you are recording or do some video editing and blur the name out like it was a mob snitch on TV Quote
SentaiBrad Posted July 23, 2015 Posted July 23, 2015 You can also press F11 to make LB go fullscreen. It's what I do. Quote
SentaiBrad Posted July 24, 2015 Posted July 24, 2015 I should point out that if you put it in Fullscreen, it hides the top bar with your name in it. I personally don't care if someone see's my name, its public knowledge already. I care more for the program filling up the entire 1080p screen for recording purposes. Quote
DOS76 Posted July 24, 2015 Posted July 24, 2015 Is there anyway to launch Big Box from full screen just out of curiosity Quote
Jason Carr Posted July 24, 2015 Posted July 24, 2015 Ctrl+B is the shortcut for Big Box. Or you can get to it from the top menu with the Alt key. Quote
Kasdar Posted July 24, 2015 Author Posted July 24, 2015 If I need to run it without a license to record if I dont want / cant use fullscreen/Big Box mode, then is it possible to get a refund? The premium features are unuseable without the license, so premium is useless for me. Quote
Jason Carr Posted July 24, 2015 Posted July 24, 2015 Hi @Kasdar, I just issued you a refund. Sorry it didn't work out for you. Quote
eric Posted August 26, 2015 Posted August 26, 2015 after just reading this i would like to say you rock.....to bad for him.....iv already paid and i would pay again now that is costomer service....thanks for this gift at a small price! brother..peace Quote
MrAwesomeFalcon Posted August 24, 2016 Posted August 24, 2016 Holy sh*t this thread is old... But rather than start a new one (PITA imo) I'll just tag along onto this more official looking thread. I'd like the name displayed on launchbox changed also. Who do I need to contact to get that done? Quote
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