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Posted
I've tried adding MP4 videos into Big Box but they aren't displaying. I'm thinking this might have to do with the fact that it uses a built-in version of Windows Media Player, which doens't play any MP4 files either (even with codecs). Any help?
Posted
If no MP4 file is playing at all in WMP then you might want to reinstall a codec pack. Get K-Lite Standard from their website and run it. The beauty of this one, when it gets to the end if it finds any issues or problems with codecs it will pop up and say so. You'll want to hit Ok so that K-Lite can try and fix them or replace them. Try this because WMP can play .mp4 files, it can even play .mkv files given the right codecs are installed.
Posted
If WMP doesn't play MP4 with codec there is something wrong with your WMP I had MP4 playing on XP version of WMP with codecs before I traded the PC in for $100 on a Windows 8 PC at BestBuy.
Posted
SentaiBrad said Which is why I say run K-Lite, if there are some issues it can fix it will find them at the end of the install.
I did run the standard K-Lite installer, and it didn't mention any issues at the end of the installer. MP4 videos now play in WMP, but with only audio. Uh, any more help?
Posted
Out of curiosity the Standard installer should have also installed Media Player Classic assuming you left the settings alone, do videos play in there with just sound? That would eliminate if its an issue with WMP or Codec Based. Do video's now work in LB?
Posted
SentaiBrad said Out of curiosity the Standard installer should have also installed Media Player Classic assuming you left the settings alone, do videos play in there with just sound? That would eliminate if its an issue with WMP or Codec Based. Do video's now work in LB?
Media Player Classic plays MP4s just fine. However, Big Box doesn't play anything when I give it that same MP4 file. (Note that when this video doesn't play, none of my other videos [working WMV files] play either.)
Posted
Jason Carr said Hi @CrystalForce, what version of Windows are you running? Are you certain Windows Media Player is installed (not Media Player Classic or Win10's default media player)?
Sorry for the late reply, but I'm running Windows 7, and I can assure you that Windows Media Player 12 is installed on my PC. It plays mostly everything (with codecs) except for mp4 files and some .avi files.
Posted
Ah, so the issue is the Windows Media Player won't play MP4 files? Hmm, well probably the best I can recommend is to try uninstalling any codec packs and reinstall the necessary ones. Sorry I don't have any better advice; somehow or other just have to get WMP to play MP4s.

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