trevor3693 Posted December 24, 2015 Author Share Posted December 24, 2015 Hi, I just finished setting up BigBox and have run into an issue. The sound won't play even though all the check boxes for "play ____ sound" are enabled. Bigbox does not appear anywhere in the volume mixer either and pressing the volume up button inside bigbox produces no discernible result. Running it as administrator, nor switching audio playback devices from HDMI to Digital Audio helped. Thank you for any help you can provide. Quote Link to comment Share on other sites More sharing options...
SentaiBrad Posted December 24, 2015 Share Posted December 24, 2015 Sorry if these seems like a dumb question, but do you have Audio Drivers installed? What are you trying to use to play audio? Are they speakers, headphones etc. My feeling is that some Windows Audio settings are set incorrectly, but are you getting sound from anything else? Edit: Well I guess too another question would be do you have 4 audio files in your Sounds folder in your root LaunchBox install? That is another possibility. Quote Link to comment Share on other sites More sharing options...
trevor3693 Posted December 24, 2015 Author Share Posted December 24, 2015 SentaiBrad said Sorry if these seems like a dumb question, but do you have Audio Drivers installed? What are you trying to use to play audio? Are they speakers, headphones etc. My feeling is that some Windows Audio settings are set incorrectly, but are you getting sound from anything else? Edit: Well I guess too another question would be do you have 4 audio files in your Sounds folder in your root LaunchBox install? That is another possibility. I have sound from other programs and the emulators, just not bigbox itself. I do have the audio files. I'll try updating audio drivers real quick though, as it is a new build. EDIT: Oh, and I've tried to play audio through speakers and a TV, but neither worked. Quote Link to comment Share on other sites More sharing options...
trevor3693 Posted December 24, 2015 Author Share Posted December 24, 2015 Alright, updated audio drivers and tried again on headphones, tv, and speakers all to no avail. Is there an easy way to keep all my settings and content and download a new copy of launchbox? Quote Link to comment Share on other sites More sharing options...
spycat Posted December 24, 2015 Share Posted December 24, 2015 Hi trevor. Have you tried clicking on the wav files in the Sounds folder in your LaunchBox folder? WMP should kick in here and play the sounds. If no sounds then it looks like your issue is not with BigBox. Quote Link to comment Share on other sites More sharing options...
SentaiBrad Posted December 24, 2015 Share Posted December 24, 2015 Just create a copy of your LaunchBox.xml, copy and pate in the same location then delete the non-copy version. This will boot LaunchBox with no games or settings. Try it this way first because then this will eliminate if it is an XML issue which I think is unlikely but possible. If you still have no sound just delete the LB.xml and delete " - Copy" off of the copy you made. Quote Link to comment Share on other sites More sharing options...
SentaiBrad Posted December 24, 2015 Share Posted December 24, 2015 scree said Hi trevor. Have you tried clicking on the wav files in the Sounds folder in your LaunchBox folder? WMP should kick in here and play the sounds. If no sounds then it looks like your issue is not with BigBox. We already went through this. Quote Link to comment Share on other sites More sharing options...
trevor3693 Posted December 24, 2015 Author Share Posted December 24, 2015 SentaiBrad said Just create a copy of your LaunchBox.xml, copy and pate in the same location then delete the non-copy version. This will boot LaunchBox with no games or settings. Try it this way first because then this will eliminate if it is an XML issue which I think is unlikely but possible. If you still have no sound just delete the LB.xml and delete " - Copy" off of the copy you made. Alright, I'll try that when I can get back to my computer. Thanks again for the help. Quote Link to comment Share on other sites More sharing options...
trevor3693 Posted December 24, 2015 Author Share Posted December 24, 2015 Sadly that did not fix the issue. Any other ideas? Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted December 24, 2015 Share Posted December 24, 2015 Hi @trevor3693, the first thing to check is to see if any music files for games or video files have any sound. The sounds are played through DirectX (XAudio2), so perhaps re-run the setup with the DirectX installer to see if that makes any difference. Quote Link to comment Share on other sites More sharing options...
trevor3693 Posted December 24, 2015 Author Share Posted December 24, 2015 Jason Carr said Hi @trevor3693, the first thing to check is to see if any music files for games or video files have any sound. The sounds are played through DirectX (XAudio2), so perhaps re-run the setup with the DirectX installer to see if that makes any difference. Reran the setup, updated directx, and verified that the sound files actually have sound, but still nothing from BigBox. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted December 24, 2015 Share Posted December 24, 2015 If you play a video or a music file in Big Box, does it play? In other words, is it just the sound effects or all sounds period? Quote Link to comment Share on other sites More sharing options...
trevor3693 Posted December 24, 2015 Author Share Posted December 24, 2015 Jason Carr said If you play a video or a music file in Big Box, does it play? In other words, is it just the sound effects or all sounds period? Didn't even know BigBox had that feature, but it does play music files correctly, just not sound effects. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted December 25, 2015 Share Posted December 25, 2015 Okay, interesting. Can you give me details on your sound card and such? That's a strange one for sure. I'll do my best to see if I can figure it out, but I might have to send you a debug version of LaunchBox or something. Quote Link to comment Share on other sites More sharing options...
trevor3693 Posted December 25, 2015 Author Share Posted December 25, 2015 Jason Carr said Okay, interesting. Can you give me details on your sound card and such? That's a strange one for sure. I'll do my best to see if I can figure it out, but I might have to send you a debug version of LaunchBox or something. Realtek® ALC887-VD2 8-Channel High Definition Audio CODEC *2 on an ASUS B85-M R2.0 motherboard. I'll be happy to run a debug version if that helps. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted December 26, 2015 Share Posted December 26, 2015 Okay, I'll add an item to my list to put out a debug version. Get back to you soon. Quote Link to comment Share on other sites More sharing options...
trevor3693 Posted December 29, 2015 Author Share Posted December 29, 2015 The sound effects are working now, I believe the issue was windows not being updated due to an odd glitch. Thank you for all the help. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted December 30, 2015 Share Posted December 30, 2015 Ah, great. Thanks, @trevor3693, I'll take that off my list. :) Quote Link to comment Share on other sites More sharing options...
CatDad500 Posted December 27, 2018 Share Posted December 27, 2018 Sorry to resurrect this old thread but I'm having the same issue wince the last 2 updates. No sound for the Theme Video or in big box. What information do you need to help debug this issue? Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted December 28, 2018 Share Posted December 28, 2018 21 hours ago, CatDad500 said: Sorry to resurrect this old thread but I'm having the same issue wince the last 2 updates. No sound for the Theme Video or in big box. What information do you need to help debug this issue? Nothing in the sound engine was changed for the past few releases, and we haven't received any other reports of it being an issue, so honestly I very much doubt that you're seeing an issue with LaunchBox or Big Box. Most likely this is some kind of driver issue, or maybe you have the wrong sound output device selected as your default device in the Windows sound options. Quote Link to comment Share on other sites More sharing options...
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