BigBox no sound

[trevor3693]

Hi, I just finished setting up BigBox and have run into an issue. The sound won't play even though all the check boxes for "play ____ sound" are enabled. Bigbox does not appear anywhere in the volume mixer either and pressing the volume up button inside bigbox produces no discernible result. Running it as administrator, nor switching audio playback devices from HDMI to Digital Audio helped. Thank you for any help you can provide.

[SentaiBrad]

Sorry if these seems like a dumb question, but do you have Audio Drivers installed? What are you trying to use to play audio? Are they speakers, headphones etc. My feeling is that some Windows Audio settings are set incorrectly, but are you getting sound from anything else? Edit: Well I guess too another question would be do you have 4 audio files in your Sounds folder in your root LaunchBox install? That is another possibility.

[trevor3693]

SentaiBrad said Sorry if these seems like a dumb question, but do you have Audio Drivers installed? What are you trying to use to play audio? Are they speakers, headphones etc. My feeling is that some Windows Audio settings are set incorrectly, but are you getting sound from anything else? Edit: Well I guess too another question would be do you have 4 audio files in your Sounds folder in your root LaunchBox install? That is another possibility.

I have sound from other programs and the emulators, just not bigbox itself. I do have the audio files. I'll try updating audio drivers real quick though, as it is a new build. EDIT: Oh, and I've tried to play audio through speakers and a TV, but neither worked.

[trevor3693]

Alright, updated audio drivers and tried again on headphones, tv, and speakers all to no avail. Is there an easy way to keep all my settings and content and download a new copy of launchbox?

[spycat]

Hi trevor. Have you tried clicking on the wav files in the Sounds folder in your LaunchBox folder? WMP should kick in here and play the sounds. If no sounds then it looks like your issue is not with BigBox.

[SentaiBrad]

Just create a copy of your LaunchBox.xml, copy and pate in the same location then delete the non-copy version. This will boot LaunchBox with no games or settings. Try it this way first because then this will eliminate if it is an XML issue which I think is unlikely but possible. If you still have no sound just delete the LB.xml and delete " - Copy" off of the copy you made.

[SentaiBrad]

scree said Hi trevor. Have you tried clicking on the wav files in the Sounds folder in your LaunchBox folder? WMP should kick in here and play the sounds. If no sounds then it looks like your issue is not with BigBox.

We already went through this.

[trevor3693]

SentaiBrad said Just create a copy of your LaunchBox.xml, copy and pate in the same location then delete the non-copy version. This will boot LaunchBox with no games or settings. Try it this way first because then this will eliminate if it is an XML issue which I think is unlikely but possible. If you still have no sound just delete the LB.xml and delete " - Copy" off of the copy you made.

Alright, I'll try that when I can get back to my computer. Thanks again for the help.

[trevor3693]

Sadly that did not fix the issue. Any other ideas?

[Jason Carr]

Hi @trevor3693, the first thing to check is to see if any music files for games or video files have any sound. The sounds are played through DirectX (XAudio2), so perhaps re-run the setup with the DirectX installer to see if that makes any difference.

[trevor3693]

Jason Carr said Hi @trevor3693, the first thing to check is to see if any music files for games or video files have any sound. The sounds are played through DirectX (XAudio2), so perhaps re-run the setup with the DirectX installer to see if that makes any difference.

Reran the setup, updated directx, and verified that the sound files actually have sound, but still nothing from BigBox.

[Jason Carr]

If you play a video or a music file in Big Box, does it play? In other words, is it just the sound effects or all sounds period?

[trevor3693]

Jason Carr said If you play a video or a music file in Big Box, does it play? In other words, is it just the sound effects or all sounds period?

Didn't even know BigBox had that feature, but it does play music files correctly, just not sound effects.

[Jason Carr]

Okay, interesting. Can you give me details on your sound card and such? That's a strange one for sure. I'll do my best to see if I can figure it out, but I might have to send you a debug version of LaunchBox or something.

[trevor3693]

Jason Carr said Okay, interesting. Can you give me details on your sound card and such? That's a strange one for sure. I'll do my best to see if I can figure it out, but I might have to send you a debug version of LaunchBox or something.

Realtek® ALC887-VD2 8-Channel High Definition Audio CODEC *2 on an ASUS B85-M R2.0 motherboard. I'll be happy to run a debug version if that helps.

[Jason Carr]

Okay, I'll add an item to my list to put out a debug version. Get back to you soon.

[trevor3693]

The sound effects are working now, I believe the issue was windows not being updated due to an odd glitch. Thank you for all the help.

[Jason Carr]

Ah, great. Thanks, @trevor3693, I'll take that off my list. :)

[CatDad500]

Sorry to resurrect this old thread but I'm having the same issue wince the last 2 updates. No sound for the Theme Video or in big box. What information do you need to help debug this issue?

[Jason Carr]

21 hours ago, CatDad500 said:

Sorry to resurrect this old thread but I'm having the same issue wince the last 2 updates. No sound for the Theme Video or in big box. What information do you need to help debug this issue?

Nothing in the sound engine was changed for the past few releases, and we haven't received any other reports of it being an issue, so honestly I very much doubt that you're seeing an issue with LaunchBox or Big Box. Most likely this is some kind of driver issue, or maybe you have the wrong sound output device selected as your default device in the Windows sound options.