Tex8503 Posted January 21, 2019 Share Posted January 21, 2019 Hey folks, I've got a server I built and things were working ok. Launchbox was starting from the main c: - but I decided to move it to another drive. I moved the directory and it seemed to stop working. So I uninstalled it and re-installed it - that didn't help. I even tried deleting the folder- no dice. Note that I am RDPing into the box for setup (the server doesn't have a display connected to it) and I've also tried using teamviewer to connect to it - I can't seem to get either launchbox or bigbox to open now. Any ideas? Thanks! Quote Link to comment Share on other sites More sharing options...
Tex8503 Posted January 22, 2019 Author Share Posted January 22, 2019 Just a bit more information: I've gone ahead and tried uninstalling, re-installing launchbox multiple times. Tried deleting the directory. Tried installing it on another virtual drive (Windows 10 is running in a VM). Tried uninstalling .NET Framework 4.7 and re-installing it. I can see crashdumps in C:\Users\[username]\AppData\Local\CrashDumps It did work at one point earlier but then stopped working and I'm not quite sure why it's dying. I've attached a screenshot of the launchbox folder. I'm out of ideas... there's no error or anything; launchbox and bigbox just don't open. Also - they're not in the task manager. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted January 22, 2019 Share Posted January 22, 2019 18 minutes ago, Tex8503 said: Just a bit more information: I've gone ahead and tried uninstalling, re-installing launchbox multiple times. Tried deleting the directory. Tried installing it on another virtual drive (Windows 10 is running in a VM). Tried uninstalling .NET Framework 4.7 and re-installing it. I can see crashdumps in C:\Users\[username]\AppData\Local\CrashDumps It did work at one point earlier but then stopped working and I'm not quite sure why it's dying. I've attached a screenshot of the launchbox folder. I'm out of ideas... there's no error or anything; launchbox and bigbox just don't open. Also - they're not in the task manager. You are missing a load of files and folders there. Quote Link to comment Share on other sites More sharing options...
Tex8503 Posted January 22, 2019 Author Share Posted January 22, 2019 Good to know! So - how do I force a clean, fresh install (beyond the obvious where you redownload the install file and install it)? Quote Link to comment Share on other sites More sharing options...
Tex8503 Posted January 22, 2019 Author Share Posted January 22, 2019 (edited) So I re-downloaded the install file... uninstalled it, did a fresh re-install and it looks the same... The install file is about 204mb and the installed directory is about 218mb... Still doesn't work... Edited January 22, 2019 by Tex8503 Added note about it not working. Quote Link to comment Share on other sites More sharing options...
screwball69 Posted January 22, 2019 Share Posted January 22, 2019 Check to make sure your AV isnt nuking it. I had mine kill one random ddl file and it wouldnt start because of it Quote Link to comment Share on other sites More sharing options...
Tex8503 Posted January 22, 2019 Author Share Posted January 22, 2019 A/V is off, unless win 10 has something I'm not aware of. Quote Link to comment Share on other sites More sharing options...
Tex8503 Posted January 23, 2019 Author Share Posted January 23, 2019 Hey folks - still dead from orbit here... I'm out of ideas and need help. @Jason Carr - any thoughts? Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted January 23, 2019 Share Posted January 23, 2019 The only thing I can think of is that maybe it's an issue with RDP. The files you're missing aren't there simply because they're extracted on startup, which leads me to believe that the EXEs aren't really even getting started. So it may not be even getting over the initial loading of .NET. Other than .NET, the only other requirement is DirectX. You could try manually running a DirectX 9.0c setup updater to see if that helps. That might be tough over RDP though, which might be the problem to begin with. Quote Link to comment Share on other sites More sharing options...
Tex8503 Posted January 24, 2019 Author Share Posted January 24, 2019 Hm... I tried it over TeamViewer too and no dice. And it did work before ... and then... I'm not sure what happened, but I think I was using TeamViewer when it worked before... I'll try a directX 9.0c install again. Do the crashdumps help at all? I'm happy to upload them? Are there also any dependencies on optional pieces of windows? Internet Explorer? Windows Media Viewer? Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted January 24, 2019 Share Posted January 24, 2019 The issue could be the same over RDP and TeamViewer; I'm not really sure. Crashdumps are a long shot; it could prove to be helpful, but it's not likely. There shouldn't be any dependencies on optional pieces of Windows. Windows Media Player is used optionally but it should start up fine without it. IE is not used. The error message in Event Viewer is probably the closest thing we'll get to useful info. It might not end up being useful either, but it's worth looking into. Quote Link to comment Share on other sites More sharing options...
Tex8503 Posted January 24, 2019 Author Share Posted January 24, 2019 @Jason Carr- so the DX9.0c installer doesn't work on Win10, but I ran the web DX installer and this fixed the issue! Thanks! I'll try it over RDP too - but i'm having success with teamviewer. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted January 24, 2019 Share Posted January 24, 2019 1 minute ago, Tex8503 said: @Jason Carr- so the DX9.0c installer doesn't work on Win10, but I ran the web DX installer and this fixed the issue! Thanks! I'll try it over RDP too - but i'm having success with teamviewer. Cool, glad to hear it. Quote Link to comment Share on other sites More sharing options...
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