Artieag Posted July 11, 2019 Share Posted July 11, 2019 I Just tried to download 9.10 and received a critical error message - LB/BB will no longer launch, Error message contains PLease help! FYI - using win 7 Quote Quote Link to comment Share on other sites More sharing options...
Artieag Posted July 12, 2019 Author Share Posted July 12, 2019 I just tried to re-download another LB file and as soon as I tried to add my BB license, the whole thing crashed. Thoughts. I have LB/BB running on multiple machines in my home arcade, not sure if that is somehow triggering an issue here. Best, Arthur Quote Link to comment Share on other sites More sharing options...
Retro808 Posted July 12, 2019 Share Posted July 12, 2019 @Artieag Unfortunately this means the license you are using is reported to be a pirated license. If you feel this is an error please email support@unbrokensoftware.com If it is not an error we invite to delete the license.xml and continue to use a free version or support the developer by purchasing a valid license. Quote Link to comment Share on other sites More sharing options...
Artieag Posted July 12, 2019 Author Share Posted July 12, 2019 Thanks it is totally an error!!! good to know. Quote Link to comment Share on other sites More sharing options...
Retro808 Posted July 12, 2019 Share Posted July 12, 2019 1 minute ago, Artieag said: Thanks it is totally an error!!! good to know. I would email support then and explain the situation. If valid they would be able to confirm your purchase. Unfortunately this license has been reported as being shared/pirated. Quote Link to comment Share on other sites More sharing options...
Artieag Posted July 12, 2019 Author Share Posted July 12, 2019 perfect - I just emailed them. hopefully they will get back soon. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted July 12, 2019 Share Posted July 12, 2019 Just to clarify, there are no errors. Only licenses that are pirated, but it's not always the fault of the end user. In this case, it was a hard drive seller. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted July 12, 2019 Share Posted July 12, 2019 We'll respond to you via email @Artieag. Quote Link to comment Share on other sites More sharing options...
Artieag Posted July 12, 2019 Author Share Posted July 12, 2019 Jason - I send in additional details from my Arthur.rayXXXX email fyi - but I'll check both. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted July 12, 2019 Share Posted July 12, 2019 You should be squared away now @Artieag. Quote Link to comment Share on other sites More sharing options...
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