Artieag Posted July 11, 2019 Posted July 11, 2019 I Just tried to download 9.10 and received a critical error message - LB/BB will no longer launch, Error message contains PLease help! FYI - using win 7 Quote Quote
Artieag Posted July 12, 2019 Author Posted July 12, 2019 I just tried to re-download another LB file and as soon as I tried to add my BB license, the whole thing crashed. Thoughts. I have LB/BB running on multiple machines in my home arcade, not sure if that is somehow triggering an issue here. Best, Arthur Quote
Retro808 Posted July 12, 2019 Posted July 12, 2019 @Artieag Unfortunately this means the license you are using is reported to be a pirated license. If you feel this is an error please email support@unbrokensoftware.com If it is not an error we invite to delete the license.xml and continue to use a free version or support the developer by purchasing a valid license. Quote
Artieag Posted July 12, 2019 Author Posted July 12, 2019 Thanks it is totally an error!!! good to know. Quote
Retro808 Posted July 12, 2019 Posted July 12, 2019 1 minute ago, Artieag said: Thanks it is totally an error!!! good to know. I would email support then and explain the situation. If valid they would be able to confirm your purchase. Unfortunately this license has been reported as being shared/pirated. Quote
Artieag Posted July 12, 2019 Author Posted July 12, 2019 perfect - I just emailed them. hopefully they will get back soon. Quote
Jason Carr Posted July 12, 2019 Posted July 12, 2019 Just to clarify, there are no errors. Only licenses that are pirated, but it's not always the fault of the end user. In this case, it was a hard drive seller. Quote
Artieag Posted July 12, 2019 Author Posted July 12, 2019 Jason - I send in additional details from my Arthur.rayXXXX email fyi - but I'll check both. Quote
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