Controller Not Working

[WillyT]

My USB 360 controller is not working since the update. It works with everything else relative to the PC. Any solutions to this? Can I reload the previous update?

[IronFistZilla]

I second this, just updated to LaunchBox/Big Box 10.4 and I'm having the same issue. I cannot navigate in Big Box nor can I control the mouse in Launchbox. Controls in game are fine, however, my normal exit from a game (Select + Start on my xbox controller) does not function. I have already tried resetting the controller in the options and deleting LaunchBox\Data\InputBindings.xml file. however, nothing seems to work. Any information and assistance is greatly appreciated.

Edited October 1, 2019 by IronFistZilla
New information added.

[bobix86]

And third, even restarted, not budging. The problem started from 10.3, hoped it would vanish in 10.4 but nope.

Edited October 1, 2019 by bobix86

[Jason Carr]

Hi guys, sorry to hear about the trouble. First off, I'll need details on exactly what controllers you guys are using. Also, what version of Windows are you running? Windows 7 or Windows 10? We will get this fixed, but I will need your help to troubleshoot it.

[bobix86]

No fuss. Both controllers are GameSir G3w, Windows 7 Professional, they work outside of Bigbox and Launchbox but not inside, even though they are enabled.

[WillyT]

Controller:EASYSMX usb wired controller. OS:  Windows 7. My controller works great in the games, just not at all iin the front-end. 

[Jason Carr]

I see. My current hunch is that something isn't working on Windows 7. I'll do some quick testing and report back. Thanks guys.

If you want to, in the mean time you can roll back to 10.1 by running the 10.1 installer in the LaunchBox\Updates folder, and just installing over top of your current folder.

[Jason Carr]

Sigh, I failed to realize that XInput 1.4 is not available on Windows 7, which we're using for the new controller stuff. The irritating thing is you can't install it either; it's only available on Windows 8+. So it looks like I'm going to have to support XInput 1.3 for Windows 7 users. Working a solution.

[bobix86]

Thanks for all the trouble, the new version was going to add home button support if i read correctly? would be awesome if we could get it on windows 7 but not a necessity as far as i go. Still not upgrading to win 10 until i'm sure it's getting close to win 7 or later glory

[WillyT]

Yes, thanks for all the effort. I use Windows 10 for business, but I loathe it. I also will hold out as long as possible. If I were to roll back to 10.1 which file do I need to run  the installer over the top of? 

[Jason Carr]

I just put out a beta release for testing. You can update to the betas by going to Tools > Options > General > Updates in LaunchBox and checking the box to update to beta releases. You may also want to uncheck background updates; that way you'll be prompted to update on restart of LaunchBox.

If you guys can test this beta to see if it's working for you on Windows 7, I'd appreciate it.

[IronFistZilla]

Sorry for the delayed response. Windows 7 Professional with a Wireless Xbox 360 Controller. I just tried the Beta release and my controller is now working!

[Jason Carr]

  On 10/1/2019 at 10:28 PM, IronFistZilla said:

Sorry for the delayed response. Windows 7 Professional with a Wireless Xbox 360 Controller. I just tried the Beta release and my controller is now working!

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That is good to hear. I'll wait to confirm from the rest of you guys and then I'll probably put a fix release out tonight. It's worth noting that I did just put out beta 2, which addresses a minor issue, so if you guys can test with beta 2, I'd appreciate it. If you're prompted to update from here on out, beta 2 will download anyways.

[IronFistZilla]

LaunchBox Beta 2 is stuck at initializing and refuses to launch for me unless I "Run as an Administrator". Same goes for Big Box. The controller still works in both, but having to launch this way is a bit inconvenient. Have not had to do this in the past so is a bit odd.

Edited October 1, 2019 by IronFistZilla

[bobix86]

Confirming that it's good for me. Thanks again

[WillyT]

It worked for me as well. Thanks for your time and effort! 

[Jason Carr]

  On 10/1/2019 at 10:52 PM, IronFistZilla said:

Beta 2 is stuck at initializing and refuses to launch for me.

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Odd. It could be that it's still waiting on the previous launch to close. Most likely if you reboot, it shouldn't be an issue anymore.

[bobix86]

@IronFistZilla Tried launching multiple times? My launchbox does crash often w/o error message just shows the loading screen once and vanishes but it gets things right after 2 or 3 tries.

[Jason Carr]

  On 10/1/2019 at 10:55 PM, bobix86 said:

@IronFistZilla Tried launching multiple times? My launchbox does crash often w/o error message just shows the loading screen once and vanishes but it gets things right after 2 or 3 tries.

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When it does this it means that the previous instance of LaunchBox is still in the process of closing. I should probably put a better error message there for that situation.

[bobix86]

  On 10/1/2019 at 10:57 PM, Jason Carr said:

When it does this it means that the previous instance of LaunchBox is still in the process of closing. I should probably put a better error message there for that situation.

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Think it might be something more as i get this even after fresh restart (clean launch), but this has been going on for a long (4-5 months) while now so no biggie, might be cause i'm running a pre-built setup, who knows. Bigbox also mimics Launchbox as sometimes i have to launch it two/three times for it to actually show up and load.

Edited October 1, 2019 by bobix86