Xbox One Controllers Not working

[jaekrieldgx]

So - getting LaunchBox up and running on my computer has been a nightmare thus far....

I couldn't even install it because I did not have .NET Framework 4.8 installed, and getting that installed was a two day head slapping and cursing process which ultimately forced me to upgrade my OS from Windows 8 to 8.1 ...just so I could install LaunchBox.....

 

Finally I got LaunchBox installed, and followed the YouTube tutorial made by ETA prime to install Lauchbox, RetroArch, and import my first set of games (SNES) - and all that worked fine - BUT.....

When I click on a game to play - nada. It doesn't even SEE the controller when I go into Controller Configuration

I know my computer "sees" the controller, because the "X" button lights up when I plug it in (USB by the way)

 

So - is there a certain "brand" of XBOX Controller I have to use?

I bought two separate controllers from Amazon - a "blue one" because that's what my daughter wanted, and a "red wine" controller for me. Both different manufactures. 

I wouldn't have thought that who I bought the controller from would have mattered - does it?

 

If anyone has ideas to help me, I'd be very grateful

Thanks in advance

JaekrielDGX

 (PS - sorry for the long post - I'm a writer so I tend to email/post in "long-winded" format - IE - just how I talk and/or think) 

[JoeViking245]

I'm probably not the one who knows the answer but (speaking for myself) believe we need some clarification...

"When I click on a game to play - nada."
I assume you're [double?] clicking in LaunchBox.  It should at that point do something, like attempting to launch the game. Does it do something then just goes back to LB?

Or... (based on "when I go into Controller Configuration") are you 1st attempting to get it to work directly from RetroArch?  (Note: it's highly recommended to make sure the games work directly through the emulator 1st as most problems that arise are within the emulators' setup, and not LaunchBox).

Another thing to note is that with most, if not all emulators, you need to have the controller connected and on before starting the emulator.

[Retro808]

@JoeViking245 Is correct in a lot of what he said. 

My recommendation is do not delete, remove, or reinstall anything while we try to help. 

Let's start with the foundation. 

1) Can you run a game directly in Retroarch without using Launchbox? If the answer is no then you need to set up Retroarch first to make sure your games work and set your controller up in Retroarch as well. 

Once we confirm that is set correctly we can then make sure you have Retroarch set up correctly in Launchbox. 

Pro Tip: Always set your emulator up first, test the games, then import into Launchbox. It makes troubleshooting easier. 

[jaekrieldgx]

So to try and reply to both posts, here is what I am doing step by step - 

(I've already installed LaunchBox, RetroArch, SNES9x, and imported a bunch of SNES Roms)

So I plug my USB XBOX One Controller in. 

First I try and open RetroArch (per Retro808's suggestion) 

After re-loading Core (Emulator) to eliminate any possible error from the 'get-go', I  click 'Load Content' and click on 'Dragon - The Bruce Lee Story [an old SNES favorite of mine] 

The game starts to play, but the controller does not respond

If I click on Command, and then Menu Toggle, it brings up RetroArch - 

I 'wheel mouse' down to 'Controls' and it has 'User 1 Device Type' - 'SNES Joypad' as its default setting

If there is any way to change or configure this - I cna't figure it out, but I cannot affect any change

So I 'Resume' out of RetroArch and let the 'Dragon Rom' Play  - no response from my Controller, and I don't see any way from the menu options from within the 'Dragon' Rom that is playing to configure or change in anyway the Controller Settings

I close the ROM window and go into LaunchBox

I go to 'Tools' , 'Options', 'Game Controllers' 

I click the 'Enable Game Controllers' box, but neither before nor after I do that, does the drop down menu 'See' my Controller

I click 'Refresh', and I even try clicking 'Use All Attached Controllers' - still, no result

 

So....what am I doing wrong ...or not doing...?

 

Ps - sorry for the delayed response....

Pss - Thanks for the help - Jaek (pronounced like Jake, if anyone cares...) 

 

Edited October 19, 2019 by jaekrieldgx

[DOS76]

sounds like you are trying to set the controls in the quick menu instead try opening RA without any games loaded and then go to settings input input binds player one and setting up your controller there the weird thing is you have to even setup you XBox controller as they usually just work out of the gate in RA without any configuration. The LB controller settings are strictly for LB and have no effect on RA what-so-ever so when you turn the controller option on in LB does it allow you to navigate the LB UI?