Dragonsys Posted August 29, 2020 Share Posted August 29, 2020 When I try to import from Epic Games I just get a blank window after logging in. I have had this issue with every version I have tried, even the current 11.4 version. I have been trying to search, but I have not been able to find anything about this or anyone else having the same issue. Quote Link to comment Share on other sites More sharing options...
Dragonsys Posted August 31, 2020 Author Share Posted August 31, 2020 Has anyone else had this issue? I use my Playstation account to log into Epic, it prompts me for my PS creds and then forwards me to this blank page. I am able to log into the Epic Games App, and my GOG Galaxy client is able to authenticate to Epic and get my games list. I am only having issues with LaunchBox. Windows 10 Pro x64 (1909) BTW. Quote Link to comment Share on other sites More sharing options...
Haisaki Posted September 1, 2020 Share Posted September 1, 2020 The PSN login is bugged in Launchbox. I had it, I recommend you to log in to your epic games account in a browser and read the linked email to it, then log in using the email and password, NOT PSN. Quote Link to comment Share on other sites More sharing options...
Dragonsys Posted September 1, 2020 Author Share Posted September 1, 2020 46 minutes ago, Haisaki said: The PSN login is bugged in Launchbox. I had it, I recommend you to log in to your epic games account in a browser and read the linked email to it, then log in using the email and password, NOT PSN. I have tried, this doesn't work. I have opened many tickets with Epic about this, and they can never seem to figure it out. I have also tried to unlink from my PSN account and just use my email, but Epic's system will never actually send me an email with the password reset. So I am pretty much stuck. Quote Link to comment Share on other sites More sharing options...
Haisaki Posted September 1, 2020 Share Posted September 1, 2020 Are you sure? Yesterday I changed my Epic password because I never used it to log in (I alwas used my PSN account) and it let me in using the associated email and pass. Quote Link to comment Share on other sites More sharing options...
Dragonsys Posted September 1, 2020 Author Share Posted September 1, 2020 3 minutes ago, Haisaki said: Are you sure? Yesterday I changed my Epic password because I never used it to log in (I alwas used my PSN account) and it let me in using the associated email and pass. Yep, been trying to do it for the last couple of years. I have had around 30 tickets to Epic Support about it, and they never do anything. I will try it again. Quote Link to comment Share on other sites More sharing options...
Dragonsys Posted September 1, 2020 Author Share Posted September 1, 2020 Same, their servers never send the email to me. Quote Link to comment Share on other sites More sharing options...
Haisaki Posted September 1, 2020 Share Posted September 1, 2020 Well, thats strange. I had the gray screen that you attached, but after that I login with the first screen that appears (the white one where you can put email and pass or use psn xbox etc.) and with that it worked for me. What happens when you put your email and password? Does the gray screen appears or it just say you cant login? Quote Link to comment Share on other sites More sharing options...
Dragonsys Posted September 2, 2020 Author Share Posted September 2, 2020 On 9/1/2020 at 12:41 PM, Haisaki said: Well, thats strange. I had the gray screen that you attached, but after that I login with the first screen that appears (the white one where you can put email and pass or use psn xbox etc.) and with that it worked for me. What happens when you put your email and password? Does the gray screen appears or it just say you cant login? I get the White screen and login, then the grey screen appears after that. Once the grey screen is there, nothing else happens. I tried just closing it, but then Launchbox is unable to find any games. I tried just using my PSN email & password, but I get an invalid user/password error. I still am unable to try and disconnect my PSN account, as I won't be able to log in at all at that point. Maybe if I connect a different system, it might work better? Quote Link to comment Share on other sites More sharing options...
Haisaki Posted September 2, 2020 Share Posted September 2, 2020 In my case my psn email was different to my epic email. I reccomend you to check it into you epic account settings. Quote Link to comment Share on other sites More sharing options...
Haisaki Posted September 2, 2020 Share Posted September 2, 2020 3 minutes ago, Dragonsys said: I get the White screen and login, then the grey screen appears after that. Once the grey screen is there, nothing else happens. I tried just closing it, but then Launchbox is unable to find any games. I tried just using my PSN email & password, but I get an invalid user/password error. I still am unable to try and disconnect my PSN account, as I won't be able to log in at all at that point. Maybe if I connect a different system, it might work better? I think the system doesnt matter Quote Link to comment Share on other sites More sharing options...
Metrasher Posted March 22, 2021 Share Posted March 22, 2021 Hi there, I was connected to Epic. One day I decided to erase all Epic games I had imported and tried to import them again. Now I cannot login through Epic (attached image) as I cannot verify de f..ing captcha, nor though PSN, Xbox, Google... It's impossible. I tried deleting EpicToken node on ..\Launchbox\Data\Settings.xml, just in case. But no effect either. This is so annoying. Anyone has some clue about this? Quote Link to comment Share on other sites More sharing options...
neil9000 Posted March 22, 2021 Share Posted March 22, 2021 1 hour ago, Metrasher said: Hi there, I was connected to Epic. One day I decided to erase all Epic games I had imported and tried to import them again. Now I cannot login through Epic (attached image) as I cannot verify de f..ing captcha, nor though PSN, Xbox, Google... It's impossible. I tried deleting EpicToken node on ..\Launchbox\Data\Settings.xml, just in case. But no effect either. This is so annoying. Anyone has some clue about this? The captcha is something Epic themselves do, it's nothing to do with us so cant be skipped i'm afraid. What do you mean you can't verify? It's a very simple captcha, just click the image that adds up to the number they are asking for, you need to do this six times in a row with no incorrect answers if i recal. Quote Link to comment Share on other sites More sharing options...
Metrasher Posted March 22, 2021 Share Posted March 22, 2021 (edited) Sorry, I was lazy on my description. I have to enter 10 of 10 of those, what is quite annoying. If I get to enter 10 of 10 surviving that patience breaking captcha, I end like the image attached, and nothing changes. If I click once again on Sign in, the captcha thing starts over again. Something has to be wrong here I guess, but I cannot see what's the problem if it's working for others at this moment (which I can't know except from you, people). Thanks for your help. EDIT: I didn't try for a second time. I tried now and I get a different thing, but it doesn't refresh or do anything afterwards. It just stays like that: Edited March 22, 2021 by Metrasher Quote Link to comment Share on other sites More sharing options...
C-Beats Posted March 22, 2021 Share Posted March 22, 2021 That captcha was pretty troublesome when testing the implement as well. Unfortunately that is all coming from Epic and we have no way of bypassing it. I recently had to change my password and login the actual Epic Game Library app again and had the same annoying things in their own app. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted March 22, 2021 Share Posted March 22, 2021 FYI if you log into to Epic through Google you dont need to do the captcha. Quote Link to comment Share on other sites More sharing options...
Brandje Posted March 22, 2021 Share Posted March 22, 2021 cant login either, using google, but google tells me the browser is not secure, not sure what browser launchbox loads, but it is definitely not my default browser. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted March 22, 2021 Share Posted March 22, 2021 Just tried here via google and it logged me straight in, didnt even need to do my email and password. Quote Link to comment Share on other sites More sharing options...
Brandje Posted March 22, 2021 Share Posted March 22, 2021 well you shouldn't be able to do that, from what i see launchbox uses a built in chromium browser which for security reasons is stupid, although I very much would like to import my epic games, I am actually glad google blocked it. Google has has great api's to implement these futures, or even just use your os default browser. Quote Link to comment Share on other sites More sharing options...
Metrasher Posted March 22, 2021 Share Posted March 22, 2021 (edited) Just after entering email adress on Google login page: Not possible either. That's why I say there's has to be something cached or something that needs to be cleared to start over login to Epic. It's a pain. EDIT: XBox login: Edited March 22, 2021 by Metrasher Quote Link to comment Share on other sites More sharing options...
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