Coop1960 Posted November 5, 2020 Share Posted November 5, 2020 I posted about having trouble launching BigBox about a month ago. When I tried to launch BigBox from the Tools menu or from within the Launchbox folder, everything would just shut down. After taking some suggestions, BigBox started to load. Now, after updating to version 11.7, I am right back where I started from. I don't want to go back to the last version. Any suggestions? Quote Link to comment Share on other sites More sharing options...
Retro808 Posted November 5, 2020 Share Posted November 5, 2020 Is it only from the tools menu this happens? Can you launch from the BigBox.exe? Quote Link to comment Share on other sites More sharing options...
neil9000 Posted November 5, 2020 Share Posted November 5, 2020 Check that your antivirus is not quarantining the bigbox.dll when you update the program. Quote Link to comment Share on other sites More sharing options...
Coop1960 Posted November 5, 2020 Author Share Posted November 5, 2020 5 hours ago, Retro808 said: Is it only from the tools menu this happens? Can you launch from the BigBox.exe? It is happening on both. Quote Link to comment Share on other sites More sharing options...
Coop1960 Posted November 5, 2020 Author Share Posted November 5, 2020 2 hours ago, neil9000 said: Check that your antivirus is not quarantining the bigbox.dll when you update the program. I checked my Norton 360 Quarantine folder and found 2 Bigbox.bin folders. I reversed the action and Bigbox still won't open. Quote Link to comment Share on other sites More sharing options...
Retro808 Posted November 5, 2020 Share Posted November 5, 2020 3 minutes ago, Coop1960 said: It is happening on both. Well shoot I missed that part in your first post. If LB works and BB is not, in the past the issue was antivirus quarantined BigBox.dll. Do you have Windows virus protection running also? If so check if that blocked the dll as well. Quote Link to comment Share on other sites More sharing options...
Coop1960 Posted November 5, 2020 Author Share Posted November 5, 2020 1 hour ago, Retro808 said: Well shoot I missed that part in your first post. If LB works and BB is not, in the past the issue was antivirus quarantined BigBox.dll. Do you have Windows virus protection running also? If so check if that blocked the dll as well. I don't think or see where BigBox.dll was quarantined before. My windows virus protection is turned off. What I did do was to install the last version of LB BB using a different path and tried to run BB. I had no games added so I was required to add some. I added just a few and BigBox worked just fine. I got a message stating there was a new version (11.7) available. I updated to the new version and BigBox is still working. The only problem with this is having to load all of my Roms into this new set up. It will take some time but this will probably be the easiest fix, unless you have another way of doing it. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted November 5, 2020 Share Posted November 5, 2020 5 minutes ago, Coop1960 said: I don't think or see where BigBox.dll was quarantined before. My windows virus protection is turned off. What I did do was to install the last version of LB BB using a different path and tried to run BB. I had no games added so I was required to add some. I added just a few and BigBox worked just fine. I got a message stating there was a new version (11.7) available. I updated to the new version and BigBox is still working. The only problem with this is having to load all of my Roms into this new set up. It will take some time but this will probably be the easiest fix, unless you have another way of doing it. It still sounds like your antivirus deleted some files to me. Probably be easier to just copy the files from the new install to the old one to make sure all the files are there. Quote Link to comment Share on other sites More sharing options...
Coop1960 Posted November 5, 2020 Author Share Posted November 5, 2020 38 minutes ago, neil9000 said: It still sounds like your antivirus deleted some files to me. Probably be easier to just copy the files from the new install to the old one to make sure all the files are there. OMG. The time and aggravation you have saved me is unbelievable. Thanks so much for your held. I just copied my Core folder and the LB and BB application files Everything is working great. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
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