Squalo Posted February 13, 2021 Posted February 13, 2021 Hello, I bought launchbox some years ago, and I linked my license to my old hotmail email. Nowaydays, I only use gmail and wanted to move license to there too, but I can't find an option to do that anywhere. Is it possible to change my email? Quote
neil9000 Posted February 13, 2021 Posted February 13, 2021 Just now, Squalo said: Hello, I bought launchbox some years ago, and I linked my license to my old hotmail email. Nowaydays, I only use gmail and wanted to move license to there too, but I can't find an option to do that anywhere. Is it possible to change my email? Email support@unbrokensoftware.com and explain the situation. Quote
Squalo Posted February 13, 2021 Author Posted February 13, 2021 thanks, I will do that right now Quote
Squalo Posted March 8, 2021 Author Posted March 8, 2021 Is still didn't receive any answer about that, is there othe place I can contact the team besides the email? I am afraid I might lost my account acess in the future, because I'm no longer using that email address Quote
C-Beats Posted March 8, 2021 Posted March 8, 2021 No the support email address is the only one that can resolve this for you. I would resend your email to ensure it didn't get snagged in some filter along the way. Quote
Jason Carr Posted March 8, 2021 Posted March 8, 2021 @Squalo I searched our support email for your email address (the one listed here on the forums) and I don't see anything in there. So for some reason, it doesn't look like we received it. If you are having trouble emailing us for some reason, you can always use the Contact Us form here on this site; that works too. Quote
C-Beats Posted March 8, 2021 Posted March 8, 2021 14 minutes ago, Jason Carr said: you can always use the Contact Us form here on this site Found here: https://forums.launchbox-app.com/contact/ Quote
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