Vhero Posted September 9, 2021 Share Posted September 9, 2021 (edited) I bought a licence and on the purchase page i manually downloaded it however the link in the email you sent doesnt work. Im worried in the future i may need that and wont have access to my license. Edited September 9, 2021 by Vhero Quote Link to comment Share on other sites More sharing options...
neil9000 Posted September 9, 2021 Share Posted September 9, 2021 1 minute ago, Vhero said: I bought a licence and on the purchase page i manually downloaded it however the link in the email you sent doesnt work. Im worried in the future i may need that and wont have access to my license. You open the email on the devicem you installed Launchbox too, you then press the button in the email and Android will ask what you want to open it with, Choose Launchbox, and Just Once. Also, you can use the below link if you lose your license. Lost Your LaunchBox Premium or LaunchBox for Android License? (launchbox-app.com) Quote Link to comment Share on other sites More sharing options...
Vhero Posted September 9, 2021 Author Share Posted September 9, 2021 Just now, neil9000 said: You open the email on the devicem you installed Launchbox too, you then press the button in the email and Android will ask what you want to open it with, Choose Launchbox, and Just Once. Also, you can use the below link if you lose your license. Lost Your LaunchBox Premium or LaunchBox for Android License? (launchbox-app.com) I opened it on my device and it took me to a web page the page you requested was not found. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted September 9, 2021 Share Posted September 9, 2021 2 minutes ago, Vhero said: I opened it on my device and it took me to a web page the page you requested was not found. Dont open it in your browser when it asks, as i said, you need to tell Android to open it in Launchbox, if that still doesnt work i suggest using the link i posted and getting it resent. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted September 9, 2021 Share Posted September 9, 2021 @Vhero Did you get this figured out? Make sure you're clicking that link on your actual device. LaunchBox should prompt you to open it with an app, and if you choose LaunchBox, it should apply the license. The link does not work on a non-Android device. Quote Link to comment Share on other sites More sharing options...
Vhero Posted September 9, 2021 Author Share Posted September 9, 2021 56 minutes ago, neil9000 said: Dont open it in your browser when it asks, as i said, you need to tell Android to open it in Launchbox, if that still doesnt work i suggest using the link i posted and getting it resent. I did on my device using the devices browser and it didnt work. I am assuming it may be a fault with the retroid pocket 2s browser now. Will try chrome if i get around to it. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted September 9, 2021 Share Posted September 9, 2021 Just now, Vhero said: I did on my device using the devices browser and it didnt work. I am assuming it may be a fault with the retroid pocket 2s browser now. Will try chrome if i get around to it. Yes, that's probably the case. The other option you have is to just download the license file (it should be attached to that email you received). Then you can copy it over to the device and put it in the root of your LaunchBox folder. We provide three different options in that email in case something doesn't work. Quote Link to comment Share on other sites More sharing options...
Vhero Posted September 9, 2021 Author Share Posted September 9, 2021 1 minute ago, Jason Carr said: Yes, that's probably the case. The other option you have is to just download the license file (it should be attached to that email you received). Then you can copy it over to the device and put it in the root of your LaunchBox folder. We provide three different options in that email in case something doesn't work. OMG it was attached to the email.. Sorry for not noticing that. Thats perfect. 1 Quote Link to comment Share on other sites More sharing options...
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