vadimbz Posted May 27, 2022 Share Posted May 27, 2022 (edited) It just freezes like so every time: I tried stable and beta, the title is Persona 3 FES. Catching a showstopper bug immediately after impulse-buying a perpetual license is just my luck... Any suggestions? Thanks! Edited May 27, 2022 by vadimbz Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted May 27, 2022 Share Posted May 27, 2022 It can take a bit for results to show up there, but they should eventually show up. Obviously you will need an Internet connection though. If you're unhappy though, please email us at support@unbrokensoftware.com and we can always get you a refund. Otherwise, let us know and we can try and troubleshoot this. What device are you using? Quote Link to comment Share on other sites More sharing options...
commandernojj Posted May 27, 2022 Share Posted May 27, 2022 @vadimbz are you using the beta version with custom themes? Quote Link to comment Share on other sites More sharing options...
vadimbz Posted May 27, 2022 Author Share Posted May 27, 2022 Default theme Quote Link to comment Share on other sites More sharing options...
commandernojj Posted May 27, 2022 Share Posted May 27, 2022 (edited) Right but are you using the latest beta version that came out? Version 1.2-beta-2 Edited May 27, 2022 by commandernojj Quote Link to comment Share on other sites More sharing options...
vadimbz Posted May 29, 2022 Author Share Posted May 29, 2022 (edited) There's no about section, so I can't tell the exact version, changelog says 1.2. Also UPD: the app freezes on EVERY interaction with database, it looks like you've banned my IP or something. Edited May 29, 2022 by vadimbz Quote Link to comment Share on other sites More sharing options...
vadimbz Posted May 29, 2022 Author Share Posted May 29, 2022 On 5/27/2022 at 9:58 PM, Jason Carr said: It can take a bit for results to show up there, but they should eventually show up. Obviously you will need an Internet connection though. If you're unhappy though, please email us at support@unbrokensoftware.com and we can always get you a refund. Otherwise, let us know and we can try and troubleshoot this. What device are you using? I'm using Odin Pro, it's an IGG handheld based on SD845, Android version is 10. I managed to add the first two systems without problems, but then the app started freezing every time I access the database. It looks like an IP ban. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted May 29, 2022 Share Posted May 29, 2022 1 minute ago, vadimbz said: I'm using Odin Pro, it's an IGG handheld based on SD845, Android version is 10. I managed to add the first two systems without problems, but then the app started freezing every time I access the database. It looks like an IP ban. It's not a IP ban, it's something else going on, I suggest turning on the logs and triggering the issue and then supply those logs so that the devs actually have something to go on. Quote Link to comment Share on other sites More sharing options...
vadimbz Posted May 29, 2022 Author Share Posted May 29, 2022 8 minutes ago, neil9000 said: It's not a IP ban, it's something else going on, I suggest turning on the logs and triggering the issue and then supply those logs so that the devs actually have something to go on. How do I trigger the issue? I thought this forum is your support outlet. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted May 29, 2022 Share Posted May 29, 2022 2 minutes ago, vadimbz said: How do I trigger the issue 15 minutes ago, vadimbz said: but then the app started freezing every time I access the database. You say it does it every time, so make it do it, and supply the log file. Quote Link to comment Share on other sites More sharing options...
vadimbz Posted May 29, 2022 Author Share Posted May 29, 2022 I forced dynamic IP refresh with ISP, and it seems to be working for now. Thanks anyway. Quote Link to comment Share on other sites More sharing options...
tveye Posted May 30, 2022 Share Posted May 30, 2022 I just came to chime in, my Odin Pro also has the same issue. I updated to the latest beta and now searching in Launchbox locks up my machine. It didn't have this issue before the update. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted May 30, 2022 Share Posted May 30, 2022 Interesting. We don't do any IP banning at all for those downloads, so I think something else must be going on. Unfortunately it looks like it's specific to that device. If anyone can provide a log file, that might help. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted June 1, 2022 Share Posted June 1, 2022 Still trying to resolve this issue, but we have not been able to reproduce it as of yet. If anyone is willing to help, we could use a log file and/or any confirmation if it's still happening with the latest beta release (1.2-beta-3). Quote Link to comment Share on other sites More sharing options...
audaly Posted September 28, 2022 Share Posted September 28, 2022 Same issue with an Odin lite Quote Link to comment Share on other sites More sharing options...
jordanstanley Posted September 28, 2022 Share Posted September 28, 2022 Facing same issue Quote Link to comment Share on other sites More sharing options...
faeran Posted September 28, 2022 Share Posted September 28, 2022 4 hours ago, audaly said: Same issue with an Odin lite 1 hour ago, jordanstanley said: Facing same issue Are you guys seeing it freezing the app, or does it just never show results? Also, like Jason mentioned, if it's freezing, can either of you provide a log file for the time you got the app to freeze. It's found in the LaunchBox\Logs folder. Quote Link to comment Share on other sites More sharing options...
audaly Posted September 28, 2022 Share Posted September 28, 2022 It doesn't freeze but i never get the result. I'll post logs tomorrow. Quote Link to comment Share on other sites More sharing options...
flexzi Posted April 26, 2023 Share Posted April 26, 2023 i am willing to help, odin pro user here. just got mine and since i already had a lifetime lisence for my computer, figured i'd try this one as well. it is giving me quite a lot of trouble to be honest, but let's start with this specific one. -i have clicked 'use debug logs' but how do i get them? btw, odin doesn't freeze. in my case it throws me out of launchbox for android but doesn't seem to shutdown the program, since i can still see it running in my program windows. but when i click the window, it DOES seem to restart launchbox. so, step 1, HOW do i get a log file? Quote Link to comment Share on other sites More sharing options...
flexzi Posted April 26, 2023 Share Posted April 26, 2023 On 9/28/2022 at 6:41 PM, faeran said: Are you guys seeing it freezing the app, or does it just never show results? Also, like Jason mentioned, if it's freezing, can either of you provide a log file for the time you got the app to freeze. It's found in the LaunchBox\Logs folder. sorry, didn't see that one. i'll try to send the logfile here ASAP. Quote Link to comment Share on other sites More sharing options...
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