MuddyWaters79 Posted August 9, 2022 Share Posted August 9, 2022 I have an Alienware Aurora R8 running Windows 11 with the following specs: Processor: i9 9900K RAM: 32GB DDR4 2666Mhz GPU: Nvidia RTX 2080Ti w/VRam - 11Gbs DDR5 *Ever since the latest update of Launchbox/Bigbox v.12.14 my computer will automatically shutdown shortly after launching Launchbox / Bigbox... I have completely reset and restored Windows. All updates are good. GPU is updated. I don't have any issues running games in STEAM or even CoinOps. I am not sure what is causing this issue. I have never had this problem before. I have uninstalled Launchbox/Bigbox but the issue remains. The next step would be for me to try a brand new build of Launchbox / Bigbox but I was hoping I wouldn't have to lose my previous build. Nehemic services are disabled. I have been running this build for several months and didn't have any issues until the latest update 12.14. I am running this build on an external SSD. Other games which are installed on this particular SSD run fine outside of Launchbox/Bigbox. I am curious to know if anyone else has encountered this issue. Any help would be greatly appreciated. Muddy Quote Link to comment Share on other sites More sharing options...
Zkyo Posted August 9, 2022 Share Posted August 9, 2022 (edited) Have you tried running a fresh copy of 12.14? Launchbox is portable, so you can move it to another directory (also making a backup wouldn't hurt either), and install a fresh copy. I'm not sure if it's related, but my launchbox installation didn't work after updating to 12.14 Launchbox just failed to start though, it didn't force my computer to shut down. I was able to repair it by copying my data, images, themes, and video folders into a clean install. Could you describe how it shuts down? Normal windows shutdown, BSOD, just cuts to a blank screen? Edited August 9, 2022 by Zkyo 1 Quote Link to comment Share on other sites More sharing options...
MuddyWaters79 Posted August 9, 2022 Author Share Posted August 9, 2022 I will try a fresh install next. And it is a normal Windows shutdown. Actually my PC goes to sleep after starting Launchbox or BigBox then as soon as I wake it back up Windows shutdown initiates. Quote Link to comment Share on other sites More sharing options...
Zkyo Posted August 10, 2022 Share Posted August 10, 2022 That is strange, I've never seen a program trigger shutdown and sleep at the same time. Maybe check your power plan settings? My friend had a bug in a custom program that would switch his desktop over to battery power. No battery was installed, so the computer would immediately hibernate. It had absolutely nothing to do with Launchbox though. Quote Link to comment Share on other sites More sharing options...
markmon Posted August 11, 2022 Share Posted August 11, 2022 Please be clear. Windows goes to sleep (not shutdown) as soon as you launch bigbox or launchbox? How long after? Do you have to be not touching the system? You said you uninstalled launchbox/bigbox but the issue still remains. Does this mean you remove launchbox by uninstalling it and never launch it and just sitting at desktop your pc goes to sleep? Or did you mean to say you did a fresh reinstall of launchbox not uninstall it? Since your PC is going to sleep first, what happens if you go into power settings and disable the sleep button, set the PC to never go to sleep whether on battery or power? Quote Link to comment Share on other sites More sharing options...
MuddyWaters79 Posted August 11, 2022 Author Share Posted August 11, 2022 Power settings are set to maximum performance sleep never. As soon as I launch BigBox about 10 seconds after booting in the screen goes black and my computer power button blinks yellow indicating sleep mode. I move my mouse and the computer wakes up still in BigBox and then I see the Windows shutdown screen come on then the computer fully shuts down. I completely created a fresh install of Launchbox / BigBox last night… imported Steam and Mame games .244. Launchbox was working fine but when I started BigBox the shutdown happened again. The computer does not go to sleep/shutdown like this any other time. Like I previously mentioned I can play Steam games and outside emulation without issue. It’s almost as if when I launch BigBox it’s triggering my computer to shutdown. That is why I wanted to try a fresh install as I am thinking there is a bug with the latest update 12.14. This began after that. I completely reset Windows the option that removes everything and reinstalled Windows 11. I complete created a new install of f Launchbox / BigBox brand new folder clean build and the issue remains. I can share a video if that helps… Quote Link to comment Share on other sites More sharing options...
Zkyo Posted August 11, 2022 Share Posted August 11, 2022 Would you start up Bigbox and let it shut down, then reboot? Check Event Viewer, under Windows Logs/System, and see if there's any entries describing exactly what is triggering the shutdown. Select all logs between starting Bigbox & rebooting (hold shift to select multiple entries), then right click and save selected events. If you can upload the .evtx file it creates, I'll take a look at them. 1 Quote Link to comment Share on other sites More sharing options...
Jurassicade Posted August 13, 2022 Share Posted August 13, 2022 (edited) Have this issue as well but on windows 10. Running v12.14 on 3 different drives and computer shuts down on 2 of them, didn't have this issue before. If I boot up game directly from drive without using bigbox/launchbox it does not shut down/go to sleep Update Fix: Running "Don't Sleep 8.91" softwareand checked off the 4 blocking preferences in the don't sleep tab (standby/shutdown/turn off monitor/logoff) Launchbox seems to working fine with no interruptions. BigBox however randomly will switch to a blue screen trying to shut down. After hitting cancel and it goes back to where left off. Edited August 14, 2022 by Jurassicade Quote Link to comment Share on other sites More sharing options...
Knowcontrol Posted August 14, 2022 Share Posted August 14, 2022 (edited) Whenever I hear about frequent, unexplained shutdowns I immediately think of GPU driver issues. I also think about a Windows installation where it has been running for a few years with many different pieces of software installed that have somehow modified or affected the underlying Windows file system. My suggestion is to completely wipe Windows with a 100% fresh install. In the above examples, I don't think a simple GPU driver reinstallation will be sufficient. I would also go as far as installing LaunchBox from scratch and importing my database and ROMs rather than just copying the folder back to the fresh drive. Edited August 14, 2022 by Knowcontrol Quote Link to comment Share on other sites More sharing options...
markmon Posted August 14, 2022 Share Posted August 14, 2022 4 minutes ago, Knowcontrol said: Whenever I hear about frequent, unexplained shutdowns I immediately think of GPU driver issues. I also think about a Windows installation where it has been running for a few years with many different pieces of software installed that have somehow modified or affected the underlying Windows file system. My suggestion is to completely wipe Windows with a 100% fresh install. In the above examples, I don't think a simple GPU driver reinstallation will be sufficient. I would also go as far as installing LaunchBox from scratch and importing my database and ROMs rather than just copying them back to the fresh drive. Wiping windows is never necessary. First, you never figure out what was wrong. You just wipe everything and start over giving up in defeat. Nothing is random. There's now 3 users reporting shutdowns. It won't be the video driver, either. If you read what they're saying, the PC actually goes into the shutdown screens and does a *clean* shutdown not a crash or blue screen of death. (The blue screen referenced above is the shutting down blue screen not a windows BSOD). Video driver won't / cant cause that. It's also very interesting that someone above running 'Dont Sleep' app solved his problem: https://www.techspot.com/downloads/5953-dont-sleep.html Quote Link to comment Share on other sites More sharing options...
C-Beats Posted August 15, 2022 Share Posted August 15, 2022 Do any of you have sleep or shutdown mapped in controller mapping or keyboard mapping within Big Box? Quote Link to comment Share on other sites More sharing options...
Jurassicade Posted August 21, 2022 Share Posted August 21, 2022 Are you using a Rii mouse/keyboard by chance? If so that is what is causing the shutdown as I unplugged mine and it no longer tries to shutdown. Quote Link to comment Share on other sites More sharing options...
nadafinga Posted February 17, 2023 Share Posted February 17, 2023 (edited) Sorry to resurrect an older thread, but all of the threads on this issue don't end in a solution. I have a Lunchbox/BigBox install on a Windows 11 machine that is constantly shutting down the computer. I first had LB installed locally, and the shut down would happen randomly anywhere from a few minutes to an hour in. No other program on the computer exhibits this behavior. Running emulators outside of LB works fine. I recently made LB portable and installed it on a network drive. Launching LB/BB from other computers (2 Windows 10 machines and 1 other Windows 11 machine,) I haven't experienced the problem. The Windows 11 machine that I did the original install on still exhibits the problem whether I launch the local or network app. Any help is appreciated! 9900k 32GB RAM 3090ti Edited February 17, 2023 by nadafinga Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.