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Black screen using BigBox v13.2

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hello to all,

i gave a try at 13.2 and with bigbox im getting black screen, launchbox works good. i hear boot sound message when launching bigbox but screen is black and no input work, have to kill the process in task manager.

is there a fix for this issue im having?


error log :

Method not found: 'Boolean Unbroken.LaunchBox.Windows.Data.BigBoxSettings.get_Boolean_1()'.

App:     Big Box
Version: 13.2
Type:    System.MissingMethodException
Site:    Void OnFlipBox()
Source:  BigBox

   at Unbroken.LaunchBox.Windows.BigBox.ViewModels.MainViewModel.OnFlipBox()
   at CandidateError.AwakeWrapper(Object object_0, CandidateError candidateError_0)
   at Unbroken.LaunchBox.Windows.BigBox.ViewModels.MainViewModel.HandleKeyDown(KeyEventArgs e)
   at ProcWrapper.AwakeWrapper(Object object_0, KeyEventArgs e, ProcWrapper procWrapper_0)
   at Unbroken.LaunchBox.Windows.BigBox.Views.MainView.ReflectBroadcaster(Object sender, KeyEventArgs e)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
   at System.Windows.Interop.HwndKeyboardInputProvider.ProcessKeyAction(MSG& msg, Boolean& handled)
   at System.Windows.Interop.HwndSource.CriticalTranslateAccelerator(MSG& msg, ModifierKeys modifiers)
   at System.Windows.Interop.HwndSource.OnPreprocessMessage(Object param)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Recent Log:

   14:03:12 Exception



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Can you rerun the installer over your current setup? This won't overwrite data, just make sure you aren't installing a LaunchBox folder INSIDE of your LaunchBox folder in the installer. This error reads like there is some sort of mismatch in your DLL files

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  • 2 weeks later...

Can you navigate to \\LaunchBox\Core\BigBox.dll and right click and select properties and post a grab of what that window looks like? We had one user do so and their DLL info didn't match what I see for that install. Trying to confirm my suspicions that the DLL file is getting corrupted somehow.

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  • 1 year later...

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