LB 13.16 - An error occurred while trying to import games: Object reference not set to an instance of an object.

[C-Beats]

30 minutes ago, jvjmlb said:

Since I have updated Launchbox to 13.16 (couple days ago), I have received the An error occurred while trying to import games: Object reference not set to an instance of an object when importing games into Launchbox. 

I have reinstalled Launchbox many times and receive this error message on random games I am trying to import.  This is very frustrating.

Merged your post to this thread so it's easier to get ahold of everyone having this issue at once. For those that have reported in and are using plugins such as the PCSX2 Configurator plugin. Could you please remove those and let me know if you're still having the issue?

[CKID]

Tried importing 5 test roms and was still getting error with debugging off, uninstalled PCSX2 out of LB, still got error. Uninstalled  3 more emulators out of LB and left standalone version of Retroach , same error. Took  Retroarch out of LB and did a repair of all items in plugin manager, roms imported with no problems then. Added Retroarch back into LB and so far no errors. I'll keep importing different roms to see if the error comes back. 🤞 

Edit: The error came back after a bit when I added Retroarch in again, try again with no emulators linked to LB, see what happens I guess.....

Edited September 20, 2024 by CKID

[jvjmlb]

Reached out to LB support, and they confirmed that some users are experiencing this issue, and are looking into it.  Searching the forums show that this was a bug identified during 16 beta testing that somehow did not get fixed and was introduced into the new release.  At this time, I am at a standstill rebuilding my LB system and very frustrated that this type of bug was allowed through their QA testing (given that it was identified during beta).

[jvjmlb]

4 hours ago, DanielHogan said:

to me only plugins present are the ones launchbox had by default , not seems having that name the ones there , if meant pcsx2 itself i did not installed any plugins , is stock after downloaded i did not add any other things and not seems having plugins by default

I have not added any new plugins or any other emulators.  I am getting this error with only Retroarch installed.

[jvjmlb]

I emailed customer support and they confirmed that this is a problem with the most recent version of LB.  They are "looking into" the issue, but told me that only a small portion of users are experiencing this.  If you are experiencing this email support so they know its more then just a handful of users.

[Omegasis]

I don't have any external plugins installed besides the ones that Launchbox comes with. The issue happens with ANY platform. And like I said before, it seems to be random. Sometimes it throws the error and another times it doesn't. I also tried a clean installation and the same thing happens. If I revert back to 13.15 (or any previous version) everything works fine. So definitely something is broken on 13.16. And this is a very annoying bug because sometimes I need to try 10 times before it lets me import my games.

[C-Beats]

55 minutes ago, jvjmlb said:

I emailed customer support and they confirmed that this is a problem with the most recent version of LB.  They are "looking into" the issue, but told me that only a small portion of users are experiencing this.  If you are experiencing this email support so they know its more then just a handful of users.

Or they can just message here were we've been tracking it since the day of release. I get your frustrated but needlessly bogging down the team trying to get the issue resolved seems like a pretty tactless use of your time and resources (as well as theirs).

[C-Beats]

Where in the import process are you all running into this issue? At some point in the import wizard, or after the game list has appeared and you push OK to start the import?

[StarflashW666]

17 hours ago, C-Beats said:

Merged your post to this thread so it's easier to get ahold of everyone having this issue at once. For those that have reported in and are using plugins such as the PCSX2 Configurator plugin. Could you please remove those and let me know if you're still having the issue?

Hi, just removed all plugins and sorry to say but it doesn't work any better. Good luck tho in your investigation.

[StarflashW666]

5 minutes ago, C-Beats said:

Where in the import process are you all running into this issue? At some point in the import wizard, or after the game list has appeared and you push OK to start the import?

For me, it happens at the very very end of the process when using the wizard, after the games list while Launchbox tries to import. I got that progress bar up there and bam, bug.

Edited September 20, 2024 by StarflashW666

[C-Beats]

2 minutes ago, StarflashW666 said:

For me, it happens at the very very end of the process when using the wizard, after the games list.

Cool so after you push OK? Do you see the progress bar at the top starting the import process at all or no?

[StarflashW666]

Just now, C-Beats said:

Cool so after you push OK? Do you see the progress bar at the top starting the import process at all or no?

I edited my answer, but as soon as I see the progress bar at the top, it stops and give me the error message. So I see the very begining of the progress bar before it stops.

[StarflashW666]

8 minutes ago, C-Beats said:

Cool so after you push OK? Do you see the progress bar at the top starting the import process at all or no?

Here is a capture 

[Omegasis]

2 hours ago, C-Beats said:

Cool so after you push OK? Do you see the progress bar at the top starting the import process at all or no?

Exactly the same for me as @StarflashW666 is describing.

 

[CKID]

Since I removed the standalone version of Retroarch link out of LB and have no other emulators in LB, so far I cant duplicate the import error anymore. I have been importing roms with leaving LB open plus also trying restarting LB after a rom import. So far no errors yet.  I'll keep trying with different roms to see what happens.

Edited September 21, 2024 by CKID

[SiriusVI]

Just an update from my setup and what I currently do as a workaround:

Again, my issues stem from there being Symbolic Liks inside my "Emulators" folder "M:\Launchbox\Emulators" (I believe it's only the symlinks inside my main Retroarch folder "M:\Launchbox\Emulators\RetroArch", but I'm not 100% sure).

As a workaround, I currently rename my "Emulators" folder to "Emulators_" whenever I want to change Emulator settings within Launchbox, import new games or change settings on a specific patform. I won't get the "Object reference not set to an instance of an object"-error when the EMulators folder is renamed to something else.

When I'm done editing, Irename the Emulators folder back and I can start launching games.

Edited September 21, 2024 by SiriusVI

[spiritedusual]

On 9/16/2024 at 10:53 PM, C-Beats said:

I have also been having this issue, I updated to the beta and have attached the log before.

• 1) Is the location your importing from on the same drive as the LaunchBox install? - No
• 2) Is the location your importing from IN the LaunchBox folder? - No
• 3) What import method are you using to import your games? Import wizard, drag/drop, something else? - I've tried both drag and drop and the import wizard neither work.
• 4) What folder is the games folder of the platform you're importing games to? Does that folder actually exist? - All games stored on another drive, folder exists.
• 5) What platform are you importing for? What is it's scrape as value set as if not a default platform name? - Windows

 

Debug 2024-09-21 12-07-19 PM.log

[spiritedusual]

Another persons aid turning debug off and on resolved their issue, and it has for me as well. I also resolved this issue the same way a few days ago.

 

When the problem first started I turned on debug and the error stopped occurring. This time debug was already one, so I turned it off, restart launchbox, still getting the error. Turned debug on restart launchbox and the error stops.

[StarflashW666]

3 hours ago, spiritedusual said:

Another persons aid turning debug off and on resolved their issue, and it has for me as well. I also resolved this issue the same way a few days ago.

 

When the problem first started I turned on debug and the error stopped occurring. This time debug was already one, so I turned it off, restart launchbox, still getting the error. Turned debug on restart launchbox and the error stops.

turning debug on didn't resolved the error, BUT when I try to get it off, I've got that strange error:

[rexryan]

I also got this error once...Waited about 5 min.. Tried again and it worked...Added another game 4hrs later popped up again..