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Posted

Launchbox is broken AGAIN. It was working fine for the past week. Then, for absolutely no reason, it gave me some error message and crashed before I could read it. Now, it won't reopen. It gets stuck on "Loading Interface" I found out that you should delete the Plugins folder in case any are outdated. That folder was empty. The other tips on Google are all techno BS that will probably screw up my PC.  This is with version 14.0.1.

What does this keep happening? One minute it's fine and then suddenly everything breaks. Unbroken Software makes nothing but broken software. Too bad every other frontend is trash. They stopped caring with version 14.0. I guarantee the next version will fix nothing. 

Posted
Quote

IMPORTANT! Please remember to include the following when providing your feedback:

  • The program you are referring to that you have tested: LaunchBox or Big Box
  • Your hardware specs and OS
  • What you were doing in the app and how you were doing it
  • Which theme you used
  • The input you were using during your testing: controller, keyboard, or mouse
  • List all community plugins that you have installed
  • If you experience any crashes (LaunchBox or Big Box crashes to your desktop), we'll need the whole crash report, which includes Windows event logs (a lot of times it's multiple logs related to the same crash) and the mini memory dump that is stored in your Logs folder. The dumps may be large and include private data, so reach out if you want to share privately
  • Your LaunchBox and/or Big Box debug logs

 

Posted
Just now, JoeViking245 said:

 

Launchbox version 14.0.1

System Specs: 

Device Name    DESKTOP-58TN53R
Processor    AMD Ryzen 7 3800X 8-Core Processor                3.90 GHz
Installed RAM    32.0 GB
Storage    932 GB SSD Samsung SSD 870 EVO 1TB, 932 GB HDD ST1000DM003-1SB102, 932 GB HDD WDC WD10EZEX-08WN4A0, 238 GB SSD Lexar SSD
Graphics Card    NVIDIA GeForce RTX 3070 (8 GB)
Device ID    C9B3F1CE-3113-405D-9A70-6521554956A5
Product ID    00326-10000-00000-AA381
System Type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display

I was using the app like normal. Just scrolling through my collection.

Theme - default

Input - keyboard/mouse

No plugins installed.

 

I have no idea what a crash log is or how to find it. I can't reopen Launchbox for the 20th time in a month.


 

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