skizzosjt

It's not 100% of the time anymore as previously stated, but this happens far too often to just ignore this issue. Gets stuck on "Loading Interface..." For ex, I opened LB fine this morning, update to the beta-3 version, and as the beta auto launches after updating it happens to get stuck on Loading Interface. It's anyone's guess as to whether this is going to happen if it's the first time LB is booted since booting into the OS or if it is multiple boots of LB once booting into the OS. As always when it does occur, I must force close and try again. Progress tracking is now messed up for at least Steam games. I have many marked as "Done / Beaten". Now when I click on them they are all auto updating to "Active / In Progress" or "Active / Paused" depending on when last launched. Actually all Steam games are auto updating in ways that no user would want. If I set a value, that's what I want it to be. The way it is currently working means I cannot ever use automated progress tracking and expect any Steam game to use a "Done / Beaten" value as they all get changed automatically against my intentions. This sure seems new to the beta, and I confirm by rolling back to beta-2 this behavior is not there. It's introduced right now in beta-3. You have features within this progress tracking feature fighting with each other. I want automatic progress tracking, but it cannot fight me when I want to set something manually. Another example, Steam game has 100% achievements, and is being automatically updated to Done / Mastered. But maybe user wants it to remain on "Active / In Progress".....right now, this is also not possible. Automated system is too heavy handed in its current iteration. Steam Trailers are not fully fixed. Unfortunately don't think this is really fixed. I'm still finding some games that cannot download trailers Issues persist with some games with "new" trailers. Now, nothing shows up for those games for video download options. ie there is no "Steam Trailer Video" checkbox selection available for these games despite there being trailers on their page. Prior to beta-3 it gave the option, but would fail with an error. Here is another example... HITMAN WORLD OF ASSASSINATION (formerly HITMAN 3) just uploaded a new trailer for new game content released just now in December. Now this game cannot download any game trailer from within LB. It has no Steam Trailer Video option available when I click the download media button. Same goes for all previously mentioned games with more recent trailers. It is otherwise fixed for "legacy" games that are not impacted by having trailers recently uploaded. edit: I checked the games I personally mentioned, Tormented Souls 2, Mortal Kombat Legacy Kollection, HITMAN World of Assassination, all these games cannot download trailers as mentioned above. I thought afterwards to check some of the games the other fella mention, Marvel Rivals and Absolum come up empty still for example. But Ninja Gaiden Ragebound will give the option to download its trailer now. So, maybe fixed some of the games falling into this issue, but did not fix all all of them.

did you mark those games as "not installed"? that would do it. that's the only way I would know how to make an emulated entry have the play button change to install. if the ROM file wasn't visible to LB anymore it would say "unavailable" instead for ex, I changed Donkey Kong Country to uninstalled just now... ROM/emulation games needs to be marked like this....use the box not the checkmark checkmark = installed / empty = uninstalled / box = entry that is neither installed or uninstalled

You do it at the platform and playlist level. This will hide the platform or playlist in Big Box, but it does not hide the games themselves. It also doesn't impact seeing or not seeing anything in LaunchBox. So what I recommend is to make a playlist for these controller orientated games, and then hide the main platform they live in. You will still see everything in LaunchBox, but in Big Box you don't see the platform with all those games games, you will instead find the playlist with your specific list of games. In LaunchBox right click on the platform and edit it. There is a checkbox to hide it in Big Box, that is what you will need to enable to hide them.

Been using these directions as a workaround for the meantime https://steamcommunity.com/discussions/forum/1/597414541036361545/

It was a soft crash, only error message. Now it is a hard crash, closing of the program. Now we cannot download any Steam game's trailers. Prior to this escalation it was only more recent games or more specifically, games that recently added trailers.

they do execute prior to initiating, or at least can properly edit LB/BB related files/folders in my case. I edit moving folders/images around to have different images used for badges when LB is booted, vs when BB is booted. I would bet same can be applied to platform videos. Have one entry in Startup Applications to run only when LB boots, and the other only when BB boots. you already have the native/intended folder location for these videos. make two new folders, one for the LB specific videos, one for BB specific videos. use the script to copy the LB video folder to the native/intended location when LB boots, and the other script with copy the BB video folder when BB boots. there are theme overrides to consider too. depending on your setup and use case, it might be easier to place the Big Box specific platform videos into the theme's folder so whenever you are using that theme in Big Box you get the Big Box specific platform videos. \LaunchBox\Themes\<Theme Name>\Videos\Platforms place them there

I understand why, but, you're making an assumption. I noticed it when I noticed it due to when the game came out and when I buy it. Just happen to align with being on a beta release. problem exists on previous non beta versions too which is why I don't make a beta thread post that plugin doesn't work to download the video of the games we mentioned. I had already tried. It will download the same videos that LaunchBox does natively, and it cannot download the videos that we mentioned LaunchBox cannot download natively. Suspiciously there is a lot of info out there about Valve/Steam recently changing how trailers are stored. ie method and syntax to download these videos has likely changed. we are getting 404 errors, the "video" the frontend/plugin is trying to download literally doesn't exist because method and typical URL may have changed for any new trailer being added....that's my theory for the time being. Adding Mortal Kombat Legacy Collection to the list of games that give the 404 error when trying to download their video.

now magically works as intended after doing a reinstall on top of existing installation of LB....????!!!!! even going back to when I first saw this on 13.25 beta 1, I cannot recreate it now. beyond frustrating how many gremlins magically rear their head and then just as magically go away!

I'm on newest beta 13.25 beta-2 and it doesn't work for "new" games from Steam, or older games with "new" trailers. I first noticed it on the beta-1 version of 13.25 so to explain, marvel rivals is an "old" game released in dec 2024....but it has a recent/new trailer that appears to be made to highlight new DLC or something happening in Oct 2025....so this is a new trailer video uploaded for that and is impacted by this bug. that was a really good catch on your end Rhinoceritis I think! it's not technically just new games, it's any game that has a new trailer!

If I "connect" like this, purposely not giving password to allow the frontend to auto log me in within emulators, everything works as expected for launching games. When setup like this, this feature is still listed as disconnected, per it says "Connect to RetroAchievements" in the file menu. Yet it does still in fact pull down all relevant RA data, as in I can see all my achievement progress on all games, which ones I have unlocked and the like. My retro score is displayed in upper right hand corner next to license name too for ex. Seems only username and API is needed for that data to work. However, if I fill in my password and full connect to RA, making the file menu change to "Disconnect from RetroAchievements" then it all hits the fan and launching games is messed up for RetroArch. Specifically, it is ignoring the APPEND CONFIG param for RetroArch. for ex....several of my platforms cannot launch right as a result due to how I have them configured..... every one of those --appendconfig <value> bits are not being included. this is obvious due to I boot into games showing a 4:3 ratio instead of 16:9 and this setting is supposed to be changed via how I append the config. I have a couple other settings being changed too via the appendconfig file and all of them are not being adjusted when launching a RetroArch game through the frontend when connected to RetroAchievements. It further confirms the frontend is def not using the param appropriately in this specific scenario. important to note the frontend does still include the other params listed out, they seem to work fine. that being --set shader, and -f. only --appendconfig is ignored when full connected to RetroAchievements through the frontend. I even tried re-sequencing the params, thinking maybe it is ignoring the first one listed out rather than --appendconfig specifically. but I put other params in front of it and --appendconfig is ignored each time and --set-shader and -f both work regardless if they are first or not. so seems to be more specific to --appendconfig please fix this bug video proof....showing the only change I make is doing that full connect to RetoAchievements bit and that is the source of the issue. Notice how first time the game is launched it looks OK. 2nd time, the bezel image is cropped to 4:3 instead of full 16:9 ratio, and that is due to the main default config not being appropriately appended, due to the command line param not being used/sent properly by the frontend RA Bug.mp4 Potential eureka moment here... After glancing through RetroArch's default config I do see this is where RA USERNAME AND PASSWORD is stored, and token, etc etc etc RA data. ie, I would put money down on the frontend is editing the default config to fill in values to log into RetroAchievements in an automated fashion, in such a way that prevents RetroArch from editing it appropriately with the --appendconfig param

yup, every game you mentioned gives me the same error. for reference for devs, this is the error we see. this issue will need to be addressed.

Hi @Rhinoceritis I ran into this as well with a game that released on October 23rd 2025 (so just last week), "Tormented Souls 2". I was like....🤷‍♂️....never seen this error before! there is likely something going on then with LB. maybe they (Steam/Valve) changed the format of the video's path, something that would impact how LB determines what to use for the download URL. but if you're having this issue too, and also think it's for new games, I would so far agree with that assessment. It at least aligns with my experience so far. I tried redownloading a handful of videos I already had and none of them had an issue. The only one that had the error and didn't download was the newest game I have bought, which is Tormented Souls 2. I don't have other new games to test with but I can make entries of the games you mentioned just for testing to see if it also gives me issues. You could try the same with Tormented Souls 2. For a temp workaround I made use of "yt-dlp" but also needed (I already this though) "FFmpeg" because downloading the video using yt-dlp WITHOUT telling yt-dlp where FFmpeg existed, it would create unmerged separate files/tracks. ie one file would be the audio track, the other file would be the video track...lulz....not very useful. Once configured right, in my case telling it where FFmpeg lived, it worked as intended giving me a video file I could actually use that had both audio and video in one file. I noticed it downloaded it as mp4 format rather than what I expected which was webm. Not sure if that is normal or based on however I setup (or in reality, lack thereof) yt-dlp though.

LaunchBox gets stuck on "Loading Interface" every time I open the app for the first time after a boot of Windows. I must end the process and try to open the program again. 2nd time and onward always works OK. so there is an issue with the first boot every time. started with at least v13.24 and continues to current 13.25 beta1. reverting to v13.23 this issue is not present. also, if I instead open Big Box first, Big Box boots fine. I can then open LaunchBox OK, even if it is the first time launching it on that boot. so to be more specific, LaunchBox gets stuck on Loading Interface after boot of Windows as long as Big Box has not been launched first. same ongoing issues with FFMPEG regarding audio artifacts with webm using Vorbis, poor frame rate on all videos, and freezing the frontend when looping certain videos. these things do not happen when I use FFMPEG directly in Windows to play videos. the issues are in the implementation of FFMPEG in the frontend. I will say when playing videos in fullscreen whether in the frontend or with FFMPEG directly in Windows, frame rate does go down a notch. so that can explain why when viewing a video fullscreen with the frontend it looks worse since it does it natively in FFMPEG anyway. But as long as the video is in window mode in Windows when using FFMPEG it plays perfect. so this is an issue with the frontend since it plays back all videos poorly with FFMPEG even when not fullscreened.

It requires the CTC theme's source files. if a theme was not made within CTC, or even if it was and the author hasn't shared them, then no it's not possible. you cannot import into CTC a theme's published code that Big Box uses, it's formatted different than how CTC does stuff.