haradooku

No worries. Also apologies if I was spamming by any rules or standards here. I'll admit I was frustrated trying to resolve the issue. Thanks again to your team.

All of the threads I posted in were relevant to my issue. Once I realized the topics were dead after years and with dozens of people asking for help with no replies or solutions , only then did I decide to make my own post.

This actually ended up being the issue. Using Nvidia Control Panel and setting the Launchbox/Bigbox application to prefer my high performance GPU solved this issue. I think this may be the only topic shown when searching for "GPU" + "Laptop" so I'm gonna edit it as fixed for anyone else who comes by. Thanks for your assistance!

Ah okay, I haven't been able to find anything like that during my hours spent searching I'll give it another go with that in mind specifically.

Here is a 2nd video to emphasize the ridiculousness of the issue. In this video, BigBox's performance is exactly the same whether or not I'm playing Elden Ring on top. It has no effect on it whatsoever. Elden Ring is completely unaffected by BigBox. So this shouldn't be an issue with my laptop not being able to handle it, or some software causing a performance issues with my hardware or something. It's something to do with BigBox itself, right? 2024-07-09 11-33-53.mkv

No, I'm not. I get the same issue whether I connect my display to an external device or just use my laptop screen.

Hello, I'm having some horrible slowdown when scrolling through 3D boxart or platform/game lists with videos playing in the background using BigBox. I've tried several different themes and it's prevalent throughout all of them in varying degrees. I noticed it the moment I set up BigBox the first time two years ago, but after multiple different systems I have never once seen the issue fully disappear. Recently, I've been spent a lot of my spare time trying to get my build to run smoothly on my laptop to no avail whatsoever. It isn't the most powerful system I've used but it definitely isn't a slouch. I'd assume if it can run something like Elden Ring at 1080p consistently at 60FPS it should be able to run a BigBox theme with videos in the background. Is this something that users deal with and it isn't considered a general issue? I see various topics regarding sluggish behavior, stuttering and lag, etc. and most of the topics are unresolved. The solutions provided by admins/mods seem to cover very niche circumstances and claim the software should be working as intended. Edit: I don't use any software like MSI Afterburner whatsoever. My drivers, GPU and Windows are all updated. I'm very peculiar about the amount of software I allow to run at any given time on my laptop so rest assured, there is minimal bloat. Thanks in advance. 2024-07-09 11-09-00.mkv

Hello this is still a persistent issue. All topics are dead and mod/admin posts seem to only cover extremely niche causes.

No resolution posted in the thread? Are these forums real? There's also a moderator post recommending spyware for performance issues from 2017 as a locked and recommended topic.

Hello, years later and after many dead-end topics, this is still an issue.

This is still an issue. I've looked through multiple topics and every single one is dead-ended without any resolution. Navigating through bigbox has noticeable lag and stuttering no matter what theme I'm using.