Hi, I'll be more clear. I'm trying to have the windows platform play. All other platforms play their intro videos, except for Windows. It's an mp4 file labelled windows.mp4. Have no idea what it wont play. Nothing shows at all in the theme.
The other question I had was about the platform logo. I added a few to the Launchbox\themes\metallic\images\platforms\clear logo. it never updates the platform logo. I also went into bigbox and reset the image cache. I also have the same problem with game clear logos showing in any theme. Do you need to change something in bigbox?