DelcoAC Posted November 3, 2016 Posted November 3, 2016 Hi, I lost my license key when my laptop crashed and I need to get another copy of it. I purchased it in April 2016 I don't have a receipt or transaction id for it but I do have the credit card statement for the amex card I used if it's needed for proof. I used the same yahoo email address as I use for this account for the purchase to the best of my knowledge. Thank You Jamie Quote
Lordmonkus Posted November 3, 2016 Posted November 3, 2016 Try emailing or messaging @Jason Carrdirectly, he should be able to help you out. Quote
Guest Kirsten Marie Posted November 3, 2016 Posted November 3, 2016 Just resent it a few minutes ago! Just let me know if you have any issues receiving it! Quote
DelcoAC Posted November 3, 2016 Author Posted November 3, 2016 Got it and it worked perfectly! Thank You! Quote
Skyhaze Posted April 24, 2017 Posted April 24, 2017 I lost my 1 year premium account key accidently and need to have it sent again to my email address. My email is BlazinErik74@yahoo.com.... thanks Quote
Guest Kirsten Marie Posted April 24, 2017 Posted April 24, 2017 Hey @Skyhaze. I just re-sent your license. Let me know if you have any other questions at support@unbrokensoftware.com Thanks! Quote
saiguyff7 Posted May 29, 2017 Posted May 29, 2017 Lost my license after fresh os install. Same email as this account Quote
DOS76 Posted May 29, 2017 Posted May 29, 2017 send an email to support@unbrokensoftware.com and someone should be able to straighten you out Quote
RobertGahan303 Posted September 9, 2018 Posted September 9, 2018 Well you can also get back your licence key by using "KeyGetter" :) Quote
neil9000 Posted September 9, 2018 Posted September 9, 2018 29 minutes ago, RobertGahan303 said: Well you can also get back your licence key by using "KeyGetter" This is a old thread and we now have a section on the website for license retrieval. https://www.launchbox-app.com/premium/lost-license Quote
DOS76 Posted September 9, 2018 Posted September 9, 2018 4 hours ago, RobertGahan303 said: Well you can also get back your licence key by using "KeyGetter" I really don't know how this works but since the key is just a xml file and isn't put into registry I doubt that would even work. Quote
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