lightalex Posted February 18, 2019 Share Posted February 18, 2019 Good morning. Sorry if my message is poorly written but I do not know English very well and because of that I use Google Translator. I comment Yesterday I downloaded the installer version 9.5 of LaunchBox, but by double clicking on the installer nothing happens, the program is not installed nor does it appear any error message. The "loading" icon appears on the mouse for a few seconds and nothing else happens. Does not install. I need help please, I'm desperate. My operating system is Windows 10. Thank you. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted February 18, 2019 Share Posted February 18, 2019 5 minutes ago, lightalex said: Good morning. Sorry if my message is poorly written but I do not know English very well and because of that I use Google Translator. I comment Yesterday I downloaded the installer version 9.5 of LaunchBox, but by double clicking on the installer nothing happens, the program is not installed nor does it appear any error message. The "loading" icon appears on the mouse for a few seconds and nothing else happens. Does not install. I need help please, I'm desperate. My operating system is Windows 10. Thank you. Can you check that your antivirus is not blocking the install? Quote Link to comment Share on other sites More sharing options...
lightalex Posted February 18, 2019 Author Share Posted February 18, 2019 No. It's not an antivirus problem. I have tried to remove all the protection shields (my antivirus is Avast) and I have tried to download the installer again with the antivirus turned off, but it still gives me the same problem. The installation does not start. Quote Link to comment Share on other sites More sharing options...
DOS76 Posted February 18, 2019 Share Posted February 18, 2019 try running an admin level command prompt and type in sfc /scannow and look for Windows corruption. Quote Link to comment Share on other sites More sharing options...
lightalex Posted February 18, 2019 Author Share Posted February 18, 2019 I told a friend about the problem I have with Launchbox, because he understands more about IT than I do, and as he said, the installer may not start on my PC because I need a C ++ library or the net framework. Is a C ++ library or net framework necessary for Launchbox to work? Quote Link to comment Share on other sites More sharing options...
Lordmonkus Posted February 18, 2019 Share Posted February 18, 2019 .NET 4.7 and DirectX libraries are necessary. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted February 18, 2019 Share Posted February 18, 2019 1 minute ago, Lordmonkus said: .NET 4.7 and DirectX libraries are necessary. Yup, as they are for many many Windows programs. 12 minutes ago, lightalex said: I told a friend about the problem I have with Launchbox, because he understands more about IT than I do, and as he said, the installer may not start on my PC because I need a C ++ library or the net framework. Is a C ++ library or net framework necessary for Launchbox to work? I am surprised you haven't run into problems with other programs as well if you do not have up to date .NET or DirectX library's Quote Link to comment Share on other sites More sharing options...
lightalex Posted February 18, 2019 Author Share Posted February 18, 2019 I have installed the net 4.7 and the DirectX end-user but the installer still does not boot... Quote Link to comment Share on other sites More sharing options...
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