dmaker Posted July 8, 2021 Share Posted July 8, 2021 I am trying to import ESO. I tried the import Windows games wizard, but it found nothing. I then added it manually, made sure the platform was Windows, pointed to the launcher, scraped the metadata, hit OK. But it never shows up in my Windows platform. I've imported lots of games in the past, albeit all are either GOG or Steam. This is my first attempt at manually adding a Windows game. I don't think I did anything wrong, but perhaps? Thank you. Quote Link to comment Share on other sites More sharing options...
dmaker Posted July 8, 2021 Author Share Posted July 8, 2021 I thought maybe it had something to do with my Steam games importing as Windows (which I wanted). So I renamed the Windows platform to Steam Games and created a new Windows platform and tried to manually add ESO again. It goes through the wizard fine, but just doesn't show up. Neither did the new "Windows" platform either. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted July 8, 2021 Share Posted July 8, 2021 Where is your ESO from, bethesda itself, gamepass? Have you tried just dragging and dropping the exe to Launchbox? You say you are trying to add the launcher, is the launcher not called Elder Scrolls Online and is therefore not under E in Launchbox? Quote Link to comment Share on other sites More sharing options...
dmaker Posted July 8, 2021 Author Share Posted July 8, 2021 (edited) It is direct from Bethesda where I purchased it. I will try dragging and dropping. I added the launcher as that is the target of the shortcut the game puts on the desktop post install. I can also try using a different exe. Thanks EDIT: I looked, but there really is no exe other than the launcher to use. Dragging and dropping the launcher does not work either. It results in an empty entry at the end of the wizard, so I just cancelled it. EDIT: I found an eso64.exe in a client subfolder in the game install root folder. I added that using drag and drop and it appears (with no metadata) in my Windows platform. It goes straight to launching the game and does present me with my login screen. So perhaps this will work. I wonder about patching and stuff, which is kind of the point of the launcher. It will check to make sure you have the most current game client before launching it. Well, I went back to the entry for ESO and edited it to The Elder Scrolls Online for the game title (it was just eso64), then scraped the metadata and saved. Now it has again disappeared. Edited July 8, 2021 by dmaker Quote Link to comment Share on other sites More sharing options...
C-Beats Posted July 8, 2021 Share Posted July 8, 2021 I'd check to make sure you don't already have a game by that name in that platform in your library, also check to make sure it isn't being added as an additional app. If you have confirmed that neither are the case please navigate to your \\LaunchBox\Data\Platforms\ folder and ensure you don't have backup files in there that don't belong. Quote Link to comment Share on other sites More sharing options...
dmaker Posted July 8, 2021 Author Share Posted July 8, 2021 Hi, I did a search for "scrolls" in the All games platform and it only returned Oblivion and Skyrim. I can't find ESO anywhere. I looked in the platform folder and there was an unknown platform.xml I deleted that and then added the game manually. Same thing, it does not appear, but the unknown platform.xml did re-appear in the platforms folder. Quote Link to comment Share on other sites More sharing options...
dmaker Posted July 8, 2021 Author Share Posted July 8, 2021 Quote Link to comment Share on other sites More sharing options...
C-Beats Posted July 8, 2021 Share Posted July 8, 2021 Can you turn on debug logging and then try again and post your log file? Quote Link to comment Share on other sites More sharing options...
dmaker Posted July 8, 2021 Author Share Posted July 8, 2021 Sure, here are the two log files. I added the game, then closed LB and re-launched it. Debug 2021-07-08 09-26-13 AM.log Debug 2021-07-08 10-19-23 AM.log Quote Link to comment Share on other sites More sharing options...
C-Beats Posted July 8, 2021 Share Posted July 8, 2021 I do see it saying to "Unknown Platform" though I'm not sure off hand what would cause that. In the AddEditGame window, after setting the platform to Windows, can you click into another text box, and then into another tab (in that order) before pressing OK and let me know if it still happens after doing that? Quote Link to comment Share on other sites More sharing options...
dmaker Posted July 8, 2021 Author Share Posted July 8, 2021 I did as you mentioned, but it still does not show after adding. Quote Link to comment Share on other sites More sharing options...
C-Beats Posted July 8, 2021 Share Posted July 8, 2021 Can you throw your entire \\LaunchBox\Data\ folder into a zip file and PM it to me? I'll take a look and see if there anything I can find that may be causing what you're seeing. Quote Link to comment Share on other sites More sharing options...
dmaker Posted July 8, 2021 Author Share Posted July 8, 2021 Sure, PM sent. Quote Link to comment Share on other sites More sharing options...
dmaker Posted July 8, 2021 Author Share Posted July 8, 2021 Ok, so this is going from mildly annoying to bad. I looked at the unknown platform xml and noticed it was mentioning Netfllix. Once upon a time I had created a custom platform called TV where I had shortcuts to KODI, Netflix, etc. So I did a search for Netflix in ALL and found an entry and deleted it. Now for some reason, all of my platforms are completely empty. Quote Link to comment Share on other sites More sharing options...
dmaker Posted July 8, 2021 Author Share Posted July 8, 2021 (edited) I deleted the unknown platform xml and restarted. My other platforms are back to normal now. I tried adding ESO manually again and it still did not show, but there was no unknown platform.xml created this time. Debug 2021-07-08 10-38-32 AM.log Edited July 8, 2021 by dmaker Quote Link to comment Share on other sites More sharing options...
C-Beats Posted July 8, 2021 Share Posted July 8, 2021 Took a look at the file you sent me. You have multiple things going on. Please do the following to correct: Remove the SavedFilters.xml file Remove the Settings - Copy.xml file Go to Platforms and remove the "Unknown Platform.xml" file Open LaunchBox, go to View drop down. Uncheck "Hide games missing box front image" Your game should then show in Windows platform (it was being hidden because of missing images) 1 Quote Link to comment Share on other sites More sharing options...
dmaker Posted July 8, 2021 Author Share Posted July 8, 2021 Thank you. Now I have 11 ESO entries I'll prune those down to one and see if I can get some metadata going too. Quote Link to comment Share on other sites More sharing options...
dmaker Posted July 8, 2021 Author Share Posted July 8, 2021 Looks good now. Thanks for the help! Quote Link to comment Share on other sites More sharing options...
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