EG Starts joystick inputs not recognized in Big Box

[ruh]

Hello,

I'm trying to use an EG Starts joystick to navigate through Big Box, but Big Box does not recognize my joystick inputs when attempting to map inputs. Big Box recognizes all of my arcade buttons and keyboard, just not the joystick.

The arcade buttons and joystick are all plugged into the same board, which is then connected to a Windows 10 PC via USB.

The driver is installed correctly since all of my emulators recognize the joystick when mapping controls and I'm able to play games just fine. It's just Big Box that doesn't recognize the joystick inputs.

Any help would be greatly appreciated. I'm also open to acquiring different joysticks that are known to work with Big Box if needed.

Thanks!

[trcim4pu]

Having Similar issues with EG Starts USB encoder controller inputs...  One version of the HW acts like it's trying to recognize by the OS after installation was successful.  Another version of the HW the joystick inputs goes batty and the interface is continuously flipping (I think because the joystick keeps engaging/disengaging) so I can't do anything while it's plugged in.   Anyone else seen this issue or similar?  Any guidance would be appreciated.

[trcim4pu]

Win 10 OS

[TristanAutimatisch]

I have the same issue, is there any solution yet?

[C-Beats]

I don't know the model of encoder that package comes with to really help. If you search in Windows for "setup usb controllers" does the encoder appear in there? When you go into the devices properties does the inputs all light up the appropriate keys?