4lexKidd Posted June 28, 2023 Share Posted June 28, 2023 (edited) Hi, a couple of days ago i tried optimizing my snes rom-library and noticed that retroachievements where not displayed on the details pages of the games (despite the badge for achievements clearly showing). After checking if i could retrieve my profile achievement page (in the main menu on launchbox not bbx) it tried to fetch but ended in "Failed to grab achievement information". Just as background information: I run on a windows 10 machine, on launchbox 13.5 but i also tried the current beta branch with no success. This is what i tried: - Reinstall launchbox - Install current beta - Reset the Retroachievements Data (as well as re-setting my api key there and saving the new one here) -> btw. clicking the test button results in a conformation for the connection - Checked RA for possible updates on the api or for possible server down - changed themes multiple times - Checked for bigbox reaction Sadly all of them without success. Last time i know it worked was on 13.4 (i think). I updated a couple of days ago to 13.5 not recognizing, that this broke in the process. I am at a debugging point where i either believe that the code is broken or i have to set some things on my windows machine, that are nowhere mentioned (for example opening the system on specific ports or something like this). Can someone give advice on how to fix this? Best regards, Kidd Edited June 28, 2023 by 4lexKidd Additional Picture of settings Quote Link to comment Share on other sites More sharing options...
Retro808 Posted June 28, 2023 Share Posted June 28, 2023 Please use the search function for the forum. There have been numerous posts on Retro Ach. not working. Quote Link to comment Share on other sites More sharing options...
4lexKidd Posted June 28, 2023 Author Share Posted June 28, 2023 6 minutes ago, Retro808 said: Please use the search function for the forum. There have been numerous posts on Retro Ach. not working. Thanks. This went under my radar. Explains the cause and guides people, having the same issue as i, to the correct answer. Best Regards, 1 Quote Link to comment Share on other sites More sharing options...
Daniel Breitschaft Posted July 12, 2023 Share Posted July 12, 2023 Same problem with me. To me the achievement is a feature so important to stay abandoned. Quote Link to comment Share on other sites More sharing options...
C-Beats Posted July 12, 2023 Share Posted July 12, 2023 28 minutes ago, Daniel Breitschaft said: Same problem with me. To me the achievement is a feature so important to stay abandoned. As stated in my announcement. Our hands are tied and until RetroAchievements gets their API back up there isn't much we can do to restore functionality. They've made progress and updated their website with changes required for the upcoming API fixes but they have not announced an ETA on when they expect the API will be back up. 1 Quote Link to comment Share on other sites More sharing options...
GrumpyBob Posted July 12, 2023 Share Posted July 12, 2023 11 minutes ago, C-Beats said: As stated in my announcement. Our hands are tied and until RetroAchievements gets their API back up there isn't much we can do to restore functionality. They've made progress and updated their website with changes required for the upcoming API fixes but they have not announced an ETA on when they expect the API will be back up. Do you have a link to that forum post or was that information gleaned from the Discord? Would love to follow along. Quote Link to comment Share on other sites More sharing options...
4lexKidd Posted July 12, 2023 Author Share Posted July 12, 2023 (edited) 1 hour ago, C-Beats said: As stated in my announcement. Our hands are tied and until RetroAchievements gets their API back up there isn't much we can do to restore functionality. They've made progress and updated their website with changes required for the upcoming API fixes but they have not announced an ETA on when they expect the API will be back up. 1 hour ago, GrumpyBob said: Do you have a link to that forum post or was that information gleaned from the Discord? Would love to follow along. Can confirm. In their latest news/changelog they state, that steps have been taken to reach the endgoal of bringing the api back up but they havent reached it yet and they can not announce a timeframe when this is to be expected. Sadly this means exactly what c-beats says: retroachievements are currently out of services (at least when it comes to third-party support like launchbox). But i read about, that the internal RaEmulators (RASnes9x, etc) with integrated retroachievements support should work normally. Even though i have nothing negative to say about those emulators i still prefer using LB and wait with playing achievement runs until its fixed. But for you feel free to check if their emulators still grant the achievements. Edited July 12, 2023 by 4lexKidd Typo fix Quote Link to comment Share on other sites More sharing options...
C-Beats Posted July 12, 2023 Share Posted July 12, 2023 9 hours ago, GrumpyBob said: Do you have a link to that forum post or was that information gleaned from the Discord? Would love to follow along. I got the information I posted via their Discord 1 Quote Link to comment Share on other sites More sharing options...
GrumpyBob Posted August 9, 2023 Share Posted August 9, 2023 Any updates on this or are we still in limbo/low priority for the fix? Quote Link to comment Share on other sites More sharing options...
neil9000 Posted August 9, 2023 Share Posted August 9, 2023 2 minutes ago, GrumpyBob said: Any updates on this or are we still in limbo/low priority for the fix? The "fix" is nothing we can implement, we need to wait for the retro achievements to fix it their end. Quote Link to comment Share on other sites More sharing options...
GrumpyBob Posted August 9, 2023 Share Posted August 9, 2023 48 minutes ago, neil9000 said: The "fix" is nothing we can implement, we need to wait for the retro achievements to fix it their end. Correct. C-Beats had told us the situation above and said they're updating via their discord. Was just trying to check status... Quote Link to comment Share on other sites More sharing options...
Retro808 Posted August 9, 2023 Share Posted August 9, 2023 23 minutes ago, GrumpyBob said: Correct. C-Beats had told us the situation above and said they're updating via their discord. Was just trying to check status... Not much status we can provide. Our devs got the information from the RA discord like everyone else. So best thing to do is follow their discord for the best up-to-date status. Quote Link to comment Share on other sites More sharing options...
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