Gryzor1363 Posted December 14, 2023 Share Posted December 14, 2023 (edited) Hello everyone, happy LB user for almost a year now, and ever since the latest update that I downloaded and installed a couple minutes ago, I sadly can't launch LB anymore. Error pops as follows : Any help would be greatly appreciated... thanks in advance. PS : if that's of any value, I'm still using Windows 7 , 64 Bit edition. I felt the need to share that information as the error seems Chrome related, and as such attracted my attention, as I know that legacy OS has stopped receiving Chrome updates since January this year. Cheers, -G Edited December 14, 2023 by Gryzor1363 Link to comment Share on other sites More sharing options...
C-Beats Posted December 14, 2023 Share Posted December 14, 2023 Are you running a virus scanner? New installs tend to trip some because there aren't a high level of installs yet. The CEF files tend to trip overzealous AV files. I'd temp disable AV and then run the installer again (will be in your updates folder) over the top (make sure you aren't installing to \\LaunchBox\LaunchBox) and then see if it opens then. Link to comment Share on other sites More sharing options...
Gryzor1363 Posted December 14, 2023 Author Share Posted December 14, 2023 (edited) Hi C-Beats, and thanks for the quick reply. Indeed I found older topics related to this kind of errors and I cut Avast entirely and tried again. Yet, still no luck and the same error pops upon launch PS : Sorry my bad, Hadn't read I should INSTALL again. Time to learn how to read properly. I'll do that and come back here. Edited December 14, 2023 by Gryzor1363 Link to comment Share on other sites More sharing options...
Gryzor1363 Posted December 15, 2023 Author Share Posted December 15, 2023 (edited) Ok I followed your instructions, turned off every single Avast agent during reinstall of 13.9 : exact same error... I really wonder what is suddenly so broken in my system for the software to launch... Reverting to 13.8 makes LB usable again, which gives credence to some of the latest Chromium libraries being incompatible with win 7 maybe ? I might well be completely off believing that of course, still, I can't help but to notice the "culprit" behind the crash on 13.9 being related to the integrated Chromium client here. I'll try on a Win 10 platform this weekend anyhow and provide update here. Edited December 15, 2023 by Gryzor1363 Link to comment Share on other sites More sharing options...
Gryzor1363 Posted December 15, 2023 Author Share Posted December 15, 2023 (edited) Tried again by principle, no luck... Anybody else experiencing this ? I found online that installing the latest C++ Redistributable runtime sometimes solved similar errors in other software using the same library, but in my case, it did not either. Thanks again for ideas. Edited December 15, 2023 by Gryzor1363 Link to comment Share on other sites More sharing options...
Gwiz131 Posted December 16, 2023 Share Posted December 16, 2023 Also had this happen, 13.9 would not run for. Me I rolled back to 13.8, fine again. It was really stressful... Link to comment Share on other sites More sharing options...
daddu3 Posted December 17, 2023 Share Posted December 17, 2023 Have had this same problem for good while now as Windows 8.1-user. Hopefully this isn't meaning Launchbox will be requiring Windows 10 to use eventually. 😕 1 Link to comment Share on other sites More sharing options...
vince16 Posted December 17, 2023 Share Posted December 17, 2023 On 12/15/2023 at 8:00 PM, Gryzor1363 said: Tried again by principle, no luck... Anybody else experiencing this ? I found online that installing the latest C++ Redistributable runtime sometimes solved similar errors in other software using the same library, but in my case, it did not either. Thanks again for ideas. I have the same problem, and an other user too on another thread on the forum, it seems to be due to Windows 7 (64 Bit). Here's hoping the LB/BB team have a fix coming for us people. Link to comment Share on other sites More sharing options...
Gryzor1363 Posted December 17, 2023 Author Share Posted December 17, 2023 Thanks for the update @vince16. I am due to move on to Win 10 soon anyways, but if LB can confirmed this is a OS-specific issue and can provide a workaround for my current install that I intend to keep separately in the future, that would be great, but this is clearly not their responsibility to do so for an obsolete OS imho. Link to comment Share on other sites More sharing options...
vince16 Posted December 17, 2023 Share Posted December 17, 2023 (edited) I beg to differ, It kinda is, in mine, considering among the people who purchase the lifelong license I'm sure there are quite a few who are still on Windows 7. Gotta love the irony that a software that aims to make your collection of old arcade, adventure & console games from the 70s, 80s & 90s look good and all gathered in one place would require absolutely the latest Windows OS and not the one that came out in 2010 and is just what, a little over a decade old. Plus, come on, as stated by the guys behind LB/BB, it's to "beautify" your games collection. It's hardly NASA tech you're gonna need in there... Edited December 17, 2023 by vince16 Link to comment Share on other sites More sharing options...
kingjohn3fr Posted December 17, 2023 Share Posted December 17, 2023 (edited) The same for me too. on windows 8.1! i've tried a lot of things but nothing. the only thing is rolling back to LB 13.8🤬... Edited December 17, 2023 by kingjohn3fr Link to comment Share on other sites More sharing options...
Gryzor1363 Posted December 17, 2023 Author Share Posted December 17, 2023 (edited) 7 hours ago, vince16 said: I beg to differ, It kinda is, in mine, considering among the people who purchase the lifelong license I'm sure there are quite a few who are still on Windows 7. Gotta love the irony that a software that aims to make your collection of old arcade, adventure & console games from the 70s, 80s & 90s look good and all gathered in one place would require absolutely the latest Windows OS and not the one that came out in 2010 and is just what, a little over a decade old. Plus, come on, as stated by the guys behind LB/BB, it's to "beautify" your games collection. It's hardly NASA tech you're gonna need in there... I understand and adhere to your point. I was speaking assuming one uses the free licence without access to Big Box, let alone a lifetime licence. On a finished product that I pay for, things might indeed be different in my mind as well, if there is a technical possibility to go around that limitation to begin with (which I am bent on believing true, like you, although I'm not a dev let alone at the discretion of LB's code dependencies). Nvidia for instance counts among the few big companies still offering Windows 7 64 bit support on their list of compatible OSes to this day for their cloud gaming client Geforce Now, without any announcement hinting at an impending end to it, as customers using outdated hardware with most likely partly obsolete software is often the very reason why they are willing to pay a monthly fee to access to completely up to date remote virtual machines rather than relying on their physical computer, so suddenly cutting them off would not bode well for the provider. Similarly to the above, LB is often meant to be deployed on a standalone , dedicated machine used for retro alone hence without too steep requirement in terms of processing power, one can assume the same goes for the OS modernity, your points are absolutely valid in my view. Then again, I personally wouldn't venture too far without having even a clue on the code and technical implications related to the latest update or at all, so I would wait to possible workarounds and fixed kindly provided in due time by the dev team, that I use the opportunity of this post to thank again for the great work. Edited December 17, 2023 by Gryzor1363 Link to comment Share on other sites More sharing options...
Retro808 Posted December 17, 2023 Share Posted December 17, 2023 Locking thread. There is another thread for this same concern and Jason has already responded about LB and Windows OS that have reached their end of life support. Link to comment Share on other sites More sharing options...
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