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Maddoc1007

AVG giving false positive to LaunchBox yet again

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Hi @jasoncarr AVG's newest virus defination updates is showing LaunchBox yet again as a virus, i would advise anyone who uses AVG not to have it set to remove virus's immediately as it will just delete the LaunchBox exe and the shortcut but not touch anything else folders backups etc, it shows it as IDP.ALEXA.42. This is a false positive yet again from AVG only its new update definations tonight Whilst having this version of LaunchBox on computer since last beta update and avg only showing it now weeks later GO FIGURE they seem to like to do this for LaunchBox every few weeks (Do they dislike it or something) , i think you should contact them and ask why they seem to be targeting LaunchBox every so often, i did a full system scan with Malwarebytes with the latest version and updates and LaunchBox is like always as CLEAN AS A WHISTLE See below results from Malwarebytes scan.jpg So for anyone with AVG antivirus make sure they have it set to ask before removing threats otherwise they will lose their Launchbox exe and shortcut.

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Maddoc1007 said Hi @jasoncarr AVG's newest virus defination updates is showing LaunchBox yet again as a virus, i would advise anyone who uses AVG not to have it set to remove virus's immediately as it will just delete the LaunchBox exe and the shortcut but not touch anything else folders backups etc, it shows it as IDP.ALEXA.42. This is a false positive yet again from AVG only its new update definations tonight Whilst having this version of LaunchBox on computer since last beta update and avg only showing it now weeks later GO FIGURE they seem to like to do this for LaunchBox every few weeks (Do they dislike it or something) , i think you should contact them and ask why they seem to be targeting LaunchBox every so often, i did a full system scan with Malwarebytes with the latest version and updates and LaunchBox is like always as CLEAN AS A WHISTLE See below results from Malwarebytes scan.jpg So for anyone with AVG antivirus make sure they have it set to ask before removing threats otherwise they will lose their Launchbox exe and shortcut.
This isn't necessarily for your benefit Maddoc, but everyone. So its not that they're targeting LaunchBox, they target known methods that Viruses, Worms and Trojans use to infect a system. They're not necessarily claiming LB is a virus, but rather it is acting like a virus. Unless people report it as clean and something gets changed on the back end then it will still keep being claimed. I use IOBit Advanced System Care, Windows Defender, and Malwarebytes Anti-Malware and I never get issues with false positives. Keep in mind, it does find issues every so often when I did something dumb but fighting viruses is about prevention not eradication. Get a good FREE antivirus software. You don't necessarily need to pay for this software for it to be good and have good practices online. I.e. don't download porn. Don't click on a bunch of ad's. Don't even run ad's on websites that you don't trust. Running ad's on websites is a good idea when its a website you trust like YouTube, IGN, Twitch etc. That is how people get paid for example on YT. If you don't see an ad on my video I will not get paid for it no matter how many views it has. So be selective with the ad's you show. Some websites can get duped in to running a malicious ad too, so sometimes they don't even know it. LaunchBox will never be a virus. The software just doesn't like how it handles certain things. Edit: Though, I would suggest purchasing a Malwarebytes license. It's active Website and IP Blocking portion is fantastic. It will actively block known bad IP's from websites, ad's, torrents etc from being able to try and connect. Granted some websites will not load because of this, but that is good. It's trying to keep you safe actively. Prevention first.

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Figures. I would contact them but I have so much to do development-wise that unfortunately I really don't have to time to play a cat and mouse game with anti-virus companies. Unfortunately I doubt I'd have any luck getting to someone useful anyways.

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Your right jason tried to contact them myself the link on their homepage to report such things as false positives guess what? brings you to their homepage go figure. When you finally get onto a page for support and fill in form for to report issues such as false positives, after filling in form giving your email address etc you get something similar to a catcha a game basket, you have to pick and put cosmetics into a purse to prove your a human, when you click on continue when your done, which is supposed to finish the reporting nothing happens, even an hour later its still sending the damn report. Looks like ill have to find another antivirus programme but have been with avg since they came out and have never gotten a virus on any computer. So no wonder avg cannot tell good software from bad as they cannot get their own reporting software to work.

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Why not just add it to the exceptions list in AVG? Temporarily disable AVG live scan, go to Options, Advanced Settings, Exceptions. Click on Add Exception at the bottom. I do this with many games for the PC I have because many I use no-CD launchers so I don't have to use the disc or mount and image every time, and these are always picked up as a false positive. I also have been using AVG from the start, I have tried others but they are system resource hogs. Like Avast took 12 hours to scan my 2.5TB VS AVG 45min, and Avast made my games lag even in Game Mode. Just use the exception option, I have never had an issue.

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Already have added to exceptions on more than one occasion ps4, but same with avast tried it few months back and it slowed computer down really bad so uninstalled and went straight back to avg, but saying that nor being able to report false positives to them is a bummer.

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How to report malware or false positives to multiple antivirus vendors. http://www.techsupportalert.com/content/how-report-malware-or-false-positives-multiple-antivirus-vendors.htm When tested, if they feel it is safe they should exclude it. If they find it to be suspicious, they will continue to flag it. Some will email you if they find anything suspicious, to let you know. Send over the LB exe. This should help to put peoples minds at ease... or uncover @jason's true intentions Surprised Either way, win-win. Wink

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thanks @bd000 am getting sick of avg stating something different for something thats not there or they cant get right would drop avg only have used it so long

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