REALLY slow download speeds.

[cobhc]

Hey,

I'm in the UK and my download speeds for anything from the LaunchBox server are REALLY slow. I'm on an 80 Mb/s connection and normally see download speeds around 8 MB/s. From the LaunchBox server it's around 40-50 KB/s, or worse it just stops downloading.

When updating to the latest beta this morning, it took me around 2 hours to update and downloading a theme is saying it will take 45 minutes, twice now it's just stopped downloading (see attachment).

It seems to be fine around the forums, but any downloads are super slow. Any ideas?

Thanks.

Edited September 4, 2016 by cobhc

[kev25b]

yeah im getting that network error when trying to download theme videos.

[Rincewind]

Same here , been trying to update for 40mins so far and it's only a quarter done.

[cobhc]

Nice to know I'm not the only one, I think it was like this the other day as well when I tried to update.

[Rincewind]

It managed to finish the update and it did include the voice recognition updates. So I'll have to see if the next update goes the same way as I'm not sure if the updates the forum and the database are on the same server or not

[cobhc]

Yeah, I'm not sure either. The database seems really slow right now as well though so it seems like it's all on the same server.

[Jason Carr]

Hey guys, this is a weird issue. For myself and most other people the downloads are very quick, but every once in a while they're really slow for only certain people, and I haven't figured out why. Regardless, I'm in the process of moving the application downloads to a distributed service instead of just on a single server, which in theory should help with the worldwide performance. Out of curiosity, though, where are you guys located?

[cobhc]

I'm in the UK. It seems to be a bit better now, but still not how I would expect it to be.

Hopefully the server change will help.

Thank you for acknowledging this Jason

[Rincewind]

Yes UK also

[Jason Carr]

Hmm, so maybe it is the UK. Odd. I'll be getting back to this soon. Thanks guys.

[Rincewind]

Seems fine now , very odd that only the UK had the problem but all good now and as fast as before, must of just been that day

[Jason Carr]

Odd. LaunchBox must be exhausting the trans-Atlantic pipeline!

[Rincewind]

Melting the cable to the UK 

[BoxBox]

Updates are very quick in AUS

[Maddoc1007]

Same in Ireland slow Atmospheric Conundrums.

[suspendedhatch]

I'm in California, the download process has been extremely slow since day 1.

Torrents I'm able to download at 2mbps (11Mbps connection) but leaving LB on overnight only got me 1/4 of the way there so I cancelled it (torrents were all shut down at the time).

Edited September 22, 2016 by suspendedhatch

[Nyny77]

hi guy's

I live in Paris , i download 50ko on the forum !!! pfffff it's really boring...

Thank you @Jason Carr