Installation issue with LaunchBox-7.10-Setup

[pdavis]

Today when I went to run LaunchBox 7.10 nothing happened. I'm on Windows 10 (Version 1607, Build 14393.1198) The spinning hourglass symbol shows for a second and then disappears. There is no LaunchBox task in the TaskManager. The same thing happens when I try to run BigBox. I went into the updates folder and tried to reinstall into a new folder, the install gets to "Installing/Updating DirectX" and then the installation dialog disappears and nothing else happens. The new folder only contains a Metadata folder, BigBox.exe, BigBox.exe.config, LaunchBox.exe, and LanunchBox.exe.config (see screenshot). I then tried to install LaunchBox-7.10-beta-10-Setup.exe from my updates folder but the same thing happened.

I went back to the version I had before that, LaunchBox-7.10-beta-7-Setup.exe, and it installed without any issue. I then let it automatically download the latest 7.10 update (thinking maybe my version was corrupt) but the same installation issue reoccurred.

• Rebooting didn't help
• I'm installing to the default user directory (C:\Users\USERNAME\LaunchBox)
• I didn't see any errors, no errors were reported in the Event Viewer
• 7.10-beta-7 installs and works fine
• Windows is up to date
• Running DirectX 12

Any suggestions on what I should look for or try next?

[Lordmonkus]

I would suggest installing to another hard drive if you have another one in your system.

If not then try C:\Program Files\Launchbox

[DOS76]

LB has issues running from the programs files folder if I remember correctly.

[Lordmonkus]

Then something like C:\Launchbox if another drive isn't an option ?

My HTPC has it installed to C:\Launchbox and it's been no problem being there.

[neil9000]

Yeah or just try cutting and pasting the whole folder to your desktop, and trying it there.

 

[neil9000]

Looking at the pic in the OP, doesn't the rest of the folders get created on first run? So what he has there is correct until he launches LaunchBox? Of course that doesn't help if it won't launch but......

[pdavis]

Thanks for the suggestion. I tried installing it on D:\LaunchBox with the same result. @DOS76 is correct that LaunchBox isn't designed to be run from the Program Files directory.

[bcvbbcvbcvbvccbvbcvvcb]

I accidentally deleted BigBox.exe.config thinking that would reset BigBox to default settings, and now BigBox won't boot. Can anyone give me the file I accidentally deleted specifically? That way, I won't have to reinstall the whole thing.

[neil9000]

1 minute ago, TheM.O.MXIII said:

I accidentally deleted BigBox.exe.config thinking that would reset BigBox to default settings, and now BigBox won't boot. Can anyone give me the file I accidentally deleted specifically? That way, I won't have to reinstall the whole thing.

Just go into your Launchbox/Updates folder and re-install the newest version directly over the top of your current install.

For future reference you want Launchbox/Data/BigBoxSettings.xml.

[Drunkasaurus]

I'm having the same issue as OP, any help is appreciated!