Tromzy Posted March 22, 2018 Share Posted March 22, 2018 Hi everyone, I'm new here, so I'm sorry if this is not the right place to talk about my problem. Yesterday I bought the One Year Licence for Launchbox ; I was able to activate my Launchbox with the Licence.xml file, but I never got the email (I only had the receipt email). I sent an email to support@unbrokensoftware.com but I did not get any answer. Is there any problems with some email adresses ? My email provider is free.fr (french provider). Thanks for any answer. Quote Link to comment Share on other sites More sharing options...
DOS76 Posted March 22, 2018 Share Posted March 22, 2018 I'll tag @Jason Carr and @ETAPRIME to this post just in case but if you only sent the email to support yesterday you may just need to give it a little more time and I'm sure they will get back with you. Quote Link to comment Share on other sites More sharing options...
Tromzy Posted March 22, 2018 Author Share Posted March 22, 2018 Thank you for your answer ! I will wait then. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted March 23, 2018 Share Posted March 23, 2018 @Tromzy Did we get you all fixed up? Please let me know if not. Thanks for the purchase! Quote Link to comment Share on other sites More sharing options...
Tromzy Posted March 24, 2018 Author Share Posted March 24, 2018 No, I still did not get the email. It's not too bad since I was able to register with the Licence.xml file I got when I bought the licence, but I would still like to get the email if there are some information I need to know in it. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted March 24, 2018 Share Posted March 24, 2018 9 minutes ago, Tromzy said: No, I still did not get the email. It's not too bad since I was able to register with the Licence.xml file I got when I bought the licence, but I would still like to get the email if there are some information I need to know in it. Okay, I just re-sent the license email. Let me know if you still don't get it. Not sure why our emails wouldn't be getting through to you. Quote Link to comment Share on other sites More sharing options...
Tromzy Posted March 25, 2018 Author Share Posted March 25, 2018 (edited) Still nothing. I'll PM you my other email adress. Edited March 25, 2018 by Tromzy Quote Link to comment Share on other sites More sharing options...
Tromzy Posted March 28, 2018 Author Share Posted March 28, 2018 So yesterday I bought a 30$ yearly licence to Emumovies ; as I never got the email from Launchbox, I don't know if I could have a coupon or something. Quote Link to comment Share on other sites More sharing options...
Retro808 Posted March 28, 2018 Share Posted March 28, 2018 3 hours ago, Tromzy said: So yesterday I bought a 30$ yearly licence to Emumovies ; as I never got the email from Launchbox, I don't know if I could have a coupon or something. The discount for Emumovies is only for purchase of their lifetime membership. At least that's what it shows on my email from over a year ago. Quote Link to comment Share on other sites More sharing options...
Tromzy Posted March 28, 2018 Author Share Posted March 28, 2018 Okay, no regrets then ! Thanks ! Quote Link to comment Share on other sites More sharing options...
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