adu Posted February 12, 2019 Share Posted February 12, 2019 (edited) Hello @Jason Carr Just updated my LaunchBox setup from 9.3 to 9.4, and it remains stuck on "LaunchBox, initializing ...." then close itself. I tried to relaunch it, same thing happens. Do you have any ideas ? What can I send you to help for the debug ? Thanks in advance, Edited February 12, 2019 by adu Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted February 12, 2019 Share Posted February 12, 2019 Hi @adu, please try installing to a new folder (just a separate install) to see if you still get the issue or not. Quote Link to comment Share on other sites More sharing options...
adu Posted February 12, 2019 Author Share Posted February 12, 2019 Just found that at every launch, the VLC folder is deleted and then reappers during the init, but still nothing ? Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted February 12, 2019 Share Posted February 12, 2019 It sounds like somehow it's unable to extract the new version of VLC. Are you running out of disk space? Quote Link to comment Share on other sites More sharing options...
adu Posted February 12, 2019 Author Share Posted February 12, 2019 Not at all. Just tried to install it on an other Hard Drive (with 100Gb+ of free space), but still lock on initializing Quote Link to comment Share on other sites More sharing options...
JPGIII Posted February 12, 2019 Share Posted February 12, 2019 (edited) I just had a similar issue. I wound up deleting the VLC folder then installed over my existing install with the download from the update folder and that got me up and running. Edit: I also ran the installer as administrator Edited February 12, 2019 by JPGIII Quote Link to comment Share on other sites More sharing options...
adu Posted February 12, 2019 Author Share Posted February 12, 2019 Ok, after a reboot, several try, LaunchBox has successfully started. But I didn't do anything except a reboot (Was using LaunchBox when I got the update notification, so my PC was working fine just before the update) Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted February 12, 2019 Share Posted February 12, 2019 Odd. I wonder if maybe VLC is somehow in use and so it's failing to overwrite the files. Were you guys starting up Big Box or LaunchBox? Quote Link to comment Share on other sites More sharing options...
adu Posted February 12, 2019 Author Share Posted February 12, 2019 LaunchBox for me Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted February 12, 2019 Share Posted February 12, 2019 I'm pretty lost, especially considering that it was happening for a new install for @adu. I guess we'll see if anyone else runs into it. Quote Link to comment Share on other sites More sharing options...
adu Posted February 12, 2019 Author Share Posted February 12, 2019 Well it's working again, but I have tried to install it anyway on an other hard drive, and this time, every thing is fine too .... Guess the bug came from my computer and the reboot helped (but it was running for two hours only, CPU and Ram were fine) Sorry to have bother you for nothing Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted February 12, 2019 Share Posted February 12, 2019 No worries. Strange, but it's good to hear that a reboot magically fixed it at least. Thanks @adu. Quote Link to comment Share on other sites More sharing options...
JPGIII Posted February 13, 2019 Share Posted February 13, 2019 Update from 9.3 to 9.4 for me. Didn't attempt bigbox till after which opened without issue. I didn't restart inbetween the removal of the VLC folder and the reinstall of the update. 1 Quote Link to comment Share on other sites More sharing options...
jjb_22 Posted February 13, 2019 Share Posted February 13, 2019 I am having the same problem with 9.4 update. I've tried restarting as well as deleting VLC folder and reinstall as admin like @JPGIII did above, but it still just dies after initializing screen. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted February 13, 2019 Share Posted February 13, 2019 7 hours ago, jjb_22 said: I am having the same problem with 9.4 update. I've tried restarting as well as deleting VLC folder and reinstall as admin like @JPGIII did above, but it still just dies after initializing screen. Just for future reference, it's best *not* to install as admin, as it won't fix anything and can actually cause various problems later on. It sounds like we really need to figure out what's going on here. Unfortunately I'm still fairly clueless as to why it's happening to a small handful of users, but if we can figure out commonalities between you guys, we might be able to identify the issue. What version of Windows are you guys running? @jjb_22 What happens if you install to an entirely new folder (temporarily)? Quote Link to comment Share on other sites More sharing options...
radio5 Posted February 14, 2019 Share Posted February 14, 2019 (edited) It's happening for me, too. I got the notification to update yesterday, but I dismissed it and played a game. Later, I tried to open LaunchBox, and it automatically started updating. But, it never opened. I tried to start it again, and still nothing. I tried rebooting, updating my Geforce drivers, updating Windows, but still nothing. Windows 10 Pro 64-bit portable LaunchBox in my Google Drive folder ***edit*** I just tried installing to a different hard drive, and it works fine. Still can't get my original install to work, though. Edited February 14, 2019 by radio5 update Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted February 14, 2019 Share Posted February 14, 2019 @radio5 Good to know. By chance is it Google Drive that's causing the issue? What happens if you completely close out of Google Drive before attempting to upgrade? Quote Link to comment Share on other sites More sharing options...
radio5 Posted February 14, 2019 Share Posted February 14, 2019 I'm not sure what you mean. How would I close out of it? I have it installed within the Google Drive folder that gets synced to the cloud. Thanks Quote Link to comment Share on other sites More sharing options...
radio5 Posted February 14, 2019 Share Posted February 14, 2019 (edited) I think I see where you're going. Maybe there was an upload/download sync for Google Drive in progress while LaunchBox was updating? Edited February 14, 2019 by radio5 Clarification Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted February 14, 2019 Share Posted February 14, 2019 3 minutes ago, radio5 said: I think I see where you're going. Maybe there was an upload/download sync for Google Drive in progress while LaunchBox was updating? Yes, I think that's what is most likely. Drive syncing services (even Dropbox I've seen) sometimes take a while when deleting files, so I'm thinking it's maybe putting a temporary lock on the files. You should be able to exit out of the Google Drive syncing service from the system tray icons. Quote Link to comment Share on other sites More sharing options...
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