Unexpected error when updating metadata

[SiriusVI]

Hey everyone,

I've recently been getting this error when trying to update the metadata and media for my games. It happens when I try updating multiple games at the same time. I can successfully update 1, 2 and even up to 200 games, but when I try updating more than 1000 games at the same time, Launchbox gets stuck at "Finishing up".

I'm not sure, but this problem seems to happen mostly when I get download errors and I choose the option "keep the updated metadata despite these errors".

I'm sorry, but the error message is in German. I think the headline translates to "not enough quota available to  process this command", but I'm not sure what that means:

Nicht genügend Quoten verfügbar, um diesen Befehl zu verarbeiten

App:     LaunchBox
Version: 10.9
Type:    System.ComponentModel.Win32Exception
Site:    Void UpdateWindowSettings(Boolean, System.Nullable`1[System.Windows.Media.Composition.DUCE+ChannelSet])
Source:  PresentationCore

   at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
   at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr lParam)
   at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Recent Log:

   08:42:55 Music.NotifyTrackList Invoke WPF
   8:43:02 AM Music.Play Start
   08:43:02 Music.Kill Start
   08:43:02 Music.Kill Finished
   08:43:02 Music.Play Empty Music Path
   08:43:02 Music.NotifyTrackList Start
   08:43:02 Music.NotifyTrackList Invoke WPF
   8:45:08 AM Music.Prepare Start
   08:45:08 Music.Kill Start
   08:45:08 Music.Kill Finished
   08:45:08 Music.NotifyTrackList Start
   08:45:08 Music.NotifyTrackList Invoke WPF
   8:46:57 AM Music.Play Start
   08:46:57 Music.Kill Start
   08:46:57 Music.Kill Finished
   08:46:57 Music.Play Empty Music Path
   08:46:57 Music.NotifyTrackList Start
   08:46:57 Music.NotifyTrackList Invoke WPF
   8:47:05 AM Music.Play Start
   08:47:05 Music.Kill Start
   08:47:05 Music.Kill Finished
   08:47:05 Music.Play Empty Music Path
   08:47:05 Music.NotifyTrackList Start
   08:47:05 Music.NotifyTrackList Invoke WPF
   8:47:06 AM Music.Play Start
   08:47:06 Music.Kill Start
   08:47:06 Music.Kill Finished
   08:47:06 Music.Play Empty Music Path
   08:47:06 Music.NotifyTrackList Start
   08:47:06 Music.NotifyTrackList Invoke WPF
   08:47:06 Imageloader successful: pack://application:,,,/WpfResources/Background.png
   08:47:06 Imageloader successful: L:\LaunchBox\Images\Amstrad CPC\Clear Logo\002 Agent Double (Fra)-01.png
   8:47:08 AM Music.Play Start
   08:47:08 Music.Kill Start
   08:47:08 Music.Kill Finished
   08:47:08 Music.Play Empty Music Path
   08:47:08 Music.NotifyTrackList Start
   08:47:08 Music.NotifyTrackList Invoke WPF
   08:47:08 Imageloader successful: pack://application:,,,/WpfResources/Background.png
   08:47:08 Imageloader successful: L:\LaunchBox\Images\Amstrad CPC\Clear Logo\002 Agent Double (Fra)-01.png
   8:48:14 AM Music.Play Start
   08:48:14 Music.Kill Start
   08:48:14 Music.Kill Finished
   08:48:14 Music.Play Empty Music Path
   08:48:14 Music.NotifyTrackList Start
   08:48:14 Music.NotifyTrackList Invoke WPF
   8:48:16 AM Music.Play Start
   08:48:16 Music.Kill Start
   08:48:16 Music.Kill Finished
   08:48:16 Music.Play Empty Music Path
   08:48:16 Music.NotifyTrackList Start
   08:48:16 Music.NotifyTrackList Invoke WPF
   8:48:21 AM Music.Play Start
   08:48:21 Music.Kill Start
   08:48:21 Music.Kill Finished
   08:48:21 Music.Play Create Player
   08:48:21 Music.Play Player Play
   08:48:22 Music.MediaOnParsedChanged Start
   08:48:22 Music.MediaOnParsedChanged Invoke WPF
   08:48:22 Music.MediaOnParsedChanged Start
   08:48:22 Music.MediaOnParsedChanged End Thread
   08:48:22 Music.MediaOnParsedChanged Invoke WPF
   08:48:22 Music.MediaOnParsedChanged End Thread
   8:48:38 AM Music.Pause Start
   08:48:38 Music.Pause Player Pause
   08:48:38 Music.Pause PauseAction Invoke
   8:48:39 AM Music.Pause Start
   8:48:39 AM Music.Pause Start
   8:48:39 AM Music.Pause Start
   8:48:39 AM Music.Pause Start
   8:48:39 AM Music.Pause Start
   8:48:48 AM Music.Pause Start
   8:48:49 AM Music.Pause Start
   9:38:59 AM Exception

Edited January 13, 2020 by SiriusVI

[SiriusVI]

Hey there,

just wanted to ask again if anyone has ever had a similar error or if someone knows a way I could tackle this problem myself.

 

Thank you!!! ?

[Self-Mao]

I have the same issue. It really is frustrating because it happens when I download a lot of media. Launchbox throw this error and began using my CPU at about 90% but the program is frozen.

I don't know what's going on during the "Finishing up" process. The error looks like it has something to do with Music... Hopefully it doesn't look like I've lost my images, videos, manuals but there's no way for me to make sure that everything is ok since the process doesn't exit gracefully.

[C-Beats]

Your stack trace doesn't have any LaunchBox calls. Typically I see this when a Windows Update hasn't been applied or the .NET framework installed is the wrong version or corrupted. I would make sure you don't have any pending Windows Update and rerun the .NET framework install.

[TheNewClassics]

Might not be super helpful, but I do get this problem everytime I update my collection. It's a larger collection so it takes awhile, when I come back to it a few hours later it usually asks if I want to confirm the update if there are any errors. Once I say yes, but it goes to "Finishing Up", and then Launchbox inevitably stops working. Is it a longer process if the collection is large? I'm not sure if it's still working in the background.

[klepp0906]

On 10/19/2020 at 5:40 PM, TheNewClassics said:

Might not be super helpful, but I do get this problem everytime I update my collection. It's a larger collection so it takes awhile, when I come back to it a few hours later it usually asks if I want to confirm the update if there are any errors. Once I say yes, but it goes to "Finishing Up", and then Launchbox inevitably stops working. Is it a longer process if the collection is large? I'm not sure if it's still working in the background.

just had the same issue more or less.  updated collection, confirmed errors, went to finishing up.  Four hours later it was "finishing up" still.  Checked task manager, barely any cpu usage, no hard disk activity, seemingly was hung.  No idea if i corrupted any thing at this point but I closed it. 

[TheNewClassics]

Mine did eventually end up finishing, but the program acts as if it is not responding and Windows asks if I want to close it. I basically just had to wait it out.