flatuswalrus Posted March 13, 2020 Posted March 13, 2020 I purchased a license on the 4th of February 2018. I have been having so many issues with RA lately I decided to wipe my entire LB/BB/RA, so basically everything. I just downloaded LB again and it says my license is no longer valid even though I was successfully updating to the latest LB the whole time. I just wanted to see if this is how it is supposed to work or if I will have to purchase again? Thank you. Quote
DOS76 Posted March 13, 2020 Posted March 13, 2020 What type of license did you purchase? If it was a year license then you would need to download the last version your license is entitled to if it was a life time license then you should contact support@unbrokensoftware.com and tell them your lifetime license is saying its expired. Quote
flatuswalrus Posted March 13, 2020 Author Posted March 13, 2020 2 minutes ago, DOS76 said: What type of license did you purchase? If it was a year license then you would need to download the last version your license is entitled to if it was a life time license then you should contact support@unbrokensoftware.com and tell them your lifetime license is saying its expired. I was sure I purchased a lifetime one but it must have been for a year. I am not upset about it, I just was not sure how it worked but I am happy to purchase again and will do a forever license this time. Thank you for replying. Quote
DOS76 Posted March 13, 2020 Posted March 13, 2020 did you pay $50 or $20? Also as a heads up there was a price increase recently and life time is now $75 Quote
neil9000 Posted March 13, 2020 Posted March 13, 2020 It will say in the license file if its a forever license or not. Quote
flatuswalrus Posted March 15, 2020 Author Posted March 15, 2020 On 3/14/2020 at 1:42 AM, DOS76 said: did you pay $50 or $20? Also as a heads up there was a price increase recently and life time is now $75 Oh okay, I just purchased a life time license and it was $30. It was going to charge me $40 or $50 but when I uploaded my old license it changed it to $30. Quote
Retro808 Posted March 15, 2020 Posted March 15, 2020 1 hour ago, Dane said: Oh okay, I just purchased a life time license and it was $30. It was going to charge me $40 or $50 but when I uploaded my old license it changed it to $30. Yeah those who bought a license before the price increase this year were grandfathered into the old pricing structure. Quote
flatuswalrus Posted March 15, 2020 Author Posted March 15, 2020 4 minutes ago, Retro808 said: Yeah those who bought a license before the price increase this year were grandfathered into the old pricing structure. It is a nice offer and it was a pleasant surprise. Quote
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