Jdzspace Posted August 13, 2021 Share Posted August 13, 2021 I've been watching tutorials and videos on this for 20 minutes and it just refuses to work for me. what i've done is gone into launchbox/videos first i just put the video in the root file (per the first tutorial from 2019 i watched), that didn't work. then i watched another that told me to rename it starup.mp4, and that didn't work. Then I came here and read that you have to put it in the Startup folder.....but there is no startup folder in my launchbox, and when i created one....well.... it didn't work. I know i'm missing a step in there somewhere. I just have no idea where. Quote Link to comment Share on other sites More sharing options...
Retro808 Posted August 13, 2021 Share Posted August 13, 2021 What version are you on? Startup videos changed a long time ago (version 7.12) and the current process to place any videos you want used in a \Videos\Startup folder. There is no minimum of maximum time setting either since BB now plays the videos in full regardless of their length. There really is not a setting for the video to play when BigBox startups up. Just add the folder, the video (or multiple video) and go. The video you are using does play if you just open it correct? Can you post a pic of the inside of the folder showing how you set it up and the contents. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted August 13, 2021 Share Posted August 13, 2021 Sounds to me like like the startup themes settings are being confused for the startup videos. Quote Link to comment Share on other sites More sharing options...
Jdzspace Posted August 13, 2021 Author Share Posted August 13, 2021 3 hours ago, Retro808 said: What version are you on? Startup videos changed a long time ago (version 7.12) and the current process to place any videos you want used in a \Videos\Startup folder. There is no minimum of maximum time setting either since BB now plays the videos in full regardless of their length. There really is not a setting for the video to play when BigBox startups up. Just add the folder, the video (or multiple video) and go. The video you are using does play if you just open it correct? Can you post a pic of the inside of the folder showing how you set it up and the contents. I'm a new user so the most recent version I think. Here is my setup Quote Link to comment Share on other sites More sharing options...
Jdzspace Posted August 13, 2021 Author Share Posted August 13, 2021 3 hours ago, neil9000 said: Sounds to me like like the startup themes settings are being confused for the startup videos. How can i fix that? Quote Link to comment Share on other sites More sharing options...
neil9000 Posted August 13, 2021 Share Posted August 13, 2021 3 minutes ago, Jdzspace said: I'm a new user so the most recent version I think. Here is my setup The folder should just be called startup, not startup folder. 1 Quote Link to comment Share on other sites More sharing options...
Retro808 Posted August 13, 2021 Share Posted August 13, 2021 You video folder should be called. Startup not "Startup Folder" 1 Quote Link to comment Share on other sites More sharing options...
Jdzspace Posted August 13, 2021 Author Share Posted August 13, 2021 6 minutes ago, neil9000 said: The folder should just be called startup, not startup folder. Ok, new wrinkle. The audio plays, but the video doesn't. It's just a black screen Quote Link to comment Share on other sites More sharing options...
Jdzspace Posted August 13, 2021 Author Share Posted August 13, 2021 8 minutes ago, Retro808 said: You video folder should be called. Startup not "Startup Folder" What do I do if the video doesn't play, but the audio from the video does over a black screen? Quote Link to comment Share on other sites More sharing options...
Jdzspace Posted August 13, 2021 Author Share Posted August 13, 2021 so I created a startup folder in launchbox/video and put the video in it, and the screen goes dark and the audio plays but that's it. what am I doing wrong? Quote Link to comment Share on other sites More sharing options...
Jdzspace Posted August 14, 2021 Author Share Posted August 14, 2021 14 hours ago, Retro808 said: What version are you on? Startup videos changed a long time ago (version 7.12) and the current process to place any videos you want used in a \Videos\Startup folder. There is no minimum of maximum time setting either since BB now plays the videos in full regardless of their length. There really is not a setting for the video to play when BigBox startups up. Just add the folder, the video (or multiple video) and go. The video you are using does play if you just open it correct? Can you post a pic of the inside of the folder showing how you set it up and the contents. i just tested it with another video and basically the audio works fine, but the video pauses almost immediately and I can't get it to play. any thoughts on what i should do? does adding mp4 to the file name help? or is it best to use vlc over anything else? i just can't seem to make it work, it is very frustrating Quote Link to comment Share on other sites More sharing options...
Retro808 Posted August 14, 2021 Share Posted August 14, 2021 Please do not start new threads for the same issue. I also recommend a little patience our forum is small and we do not have as many users posting help responses as larger communities would have. I have merged your threads. I am not sure why the audio would work and not the video. Inside the BigBox video settings can you change between either VLC or Windows Media and see if that changes anything. What is your video's file type? Quote Link to comment Share on other sites More sharing options...
Jdzspace Posted August 14, 2021 Author Share Posted August 14, 2021 16 minutes ago, Retro808 said: Please do not start new threads for the same issue. I also recommend a little patience our forum is small and we do not have as many users posting help responses as larger communities would have. I have merged your threads. I am not sure why the audio would work and not the video. Inside the BigBox video settings can you change between either VLC or Windows Media and see if that changes anything. What is your video's file type? fair enough. I just thought that since the black screen is a different issue than this one maybe that's why people weren't answering. But now I know. I apologize. It was set to VLC both in BB and as my default player, so I tried making it play through WMP and it still didn't work. I don't understand why. But when i tried another video it was more like the video frozen at the first frame (or first second or two) while the audio plays. should I change it in bb to wmp maybe since it being set up in VLC doesn't seem to work? This is what happened when I tried to use the gamecube style opening video. The audio was fine, but this is all i got of the video Quote Link to comment Share on other sites More sharing options...
Retro808 Posted August 14, 2021 Share Posted August 14, 2021 I would try switching to wmp in BB and test. Also make sire your video drivers are up to date. 1 Quote Link to comment Share on other sites More sharing options...
Jdzspace Posted August 14, 2021 Author Share Posted August 14, 2021 50 minutes ago, Retro808 said: I would try switching to wmp in BB and test. Also make sire your video drivers are up to date. It was the drivers. I updated the drivers and it worked perfectly. Thank you for the help Quote Link to comment Share on other sites More sharing options...
Retro808 Posted August 14, 2021 Share Posted August 14, 2021 6 hours ago, Jdzspace said: It was the drivers. I updated the drivers and it worked perfectly. Thank you for the help Nice. Glad you got sorted. 1 Quote Link to comment Share on other sites More sharing options...
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