Joe35car Posted November 16, 2022 Share Posted November 16, 2022 (edited) So I went to download the newest version and my Nortons blocked something now I can't even launch my LB. Tried to use a backup and still nothing. It deleted my core folder and I used the new one in LB 13.0 but nothing. Debug 2022-11-16 03-41-57 AM.zip Edited November 16, 2022 by Joe35car Quote Link to comment Share on other sites More sharing options...
C-Beats Posted November 16, 2022 Share Posted November 16, 2022 Norton is a pretty trash piece of software and is far more akin to ransomware than it is an antivirus program. You'd do far better removing it and using Windows Defender. In the meantime check your \\LaunchBox\Updates\ folder and see if you have the 12.16 installer in there. If so run that against your current install and it should put 12.16 and all it's files back and get you back up and running. Running the installer won't clear any data so you're safe there. Just make sure you don't accidentally install it to \\LaunchBox\LaunchBox\ Quote Link to comment Share on other sites More sharing options...
Joe35car Posted November 16, 2022 Author Share Posted November 16, 2022 (edited) OK I got it working. I was dragging each folder one at a time and launching LB until it wouldn't work any longer and discovered it was the thirdparty folder. Now I need to know which file it was. Edited November 16, 2022 by Joe35car Quote Link to comment Share on other sites More sharing options...
Joe35car Posted November 16, 2022 Author Share Posted November 16, 2022 (edited) 12 minutes ago, C-Beats said: Norton is a pretty trash piece of software and is far more akin to ransomware than it is an antivirus program. You'd do far better removing it and using Windows Defender Yes it is. It was a trial and will remove the damn thing. Edited November 16, 2022 by Joe35car Quote Link to comment Share on other sites More sharing options...
Joe35car Posted November 16, 2022 Author Share Posted November 16, 2022 Looks like it removed the 7-Zip folder, Chromium, and VLC folder in the Thridparty folder. Any way back to normal. Quote Link to comment Share on other sites More sharing options...
JoeViking245 Posted November 16, 2022 Share Posted November 16, 2022 2 hours ago, Joe35car said: Looks like it removed the 7-Zip folder, Chromium, and VLC folder in the Thridparty folder. Any way back to normal. 2 hours ago, C-Beats said: check your \\LaunchBox\Updates\ folder and see if you have the 12.16 installer in there. If so run that against your current install and it should put 12.16 and all it's files back Quote Link to comment Share on other sites More sharing options...
Joe35car Posted November 16, 2022 Author Share Posted November 16, 2022 Thanks already fixed. 👍 Quote Link to comment Share on other sites More sharing options...
TommyTomorrow Posted November 16, 2022 Share Posted November 16, 2022 (edited) My LB has stopped working (I mean Big Box) after upgrade to 13.0, LB is loading fine. I only see the Big Box logo that disappears after a while and nothing else. Edited November 16, 2022 by TommyTomorrow Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted November 26, 2022 Share Posted November 26, 2022 On 11/16/2022 at 3:26 PM, TommyTomorrow said: My LB has stopped working (I mean Big Box) after upgrade to 13.0, LB is loading fine. I only see the Big Box logo that disappears after a while and nothing else. Are you using any third-party anti-virus or anti-malware software? Quote Link to comment Share on other sites More sharing options...
TommyTomorrow Posted December 21, 2022 Share Posted December 21, 2022 Sorry for replying so late... after Windows restart everything is working ok. 1 Quote Link to comment Share on other sites More sharing options...
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