"Unable to login to EmuMovies"

[jmoff80]

Anyone else having this issue? Only started this morning when trying to access with Launchbox. I can login to the site fine..

[astoufu]

I am getting this error too. I can login to emumovies, but not through LaunchBox. I use a free account of EmuMovies.

[deadheaddravn]

i am having the same problem - login on site fine but not through launch box

[CriticalCid]

It seems that it is an EmuMovies and not a LaunchBox problem. I can’t log in on the EmuMovies FTP or their Download Service Utility either. I guess we will have to wait until they have fixed the issue.

[jmoff80]

I think you're right CriticalCid - FTP is down for me too. Will wait and see!

[SentaiBrad]

Yea their API and downloads are down. I found this out during a Tutorial recording about an hour ago. :P

[skyranger]

Yep this is still a problem , tried to setup a new install and cant login through launchbox even though i can log in to emumovies on a normal ftp software ????

 

any fixes 

[SentaiBrad]

Are you blocking LaunchBox through your firewall by any chance? Do you have any Antivirus software running? I would try disabling that if you do. I just did a ping from within LB and got a response, stuff is downloading from them, so their API is up. This is one of those hard things to pin down, because it could be quite a few scenarios.

[skyranger]

Hi SentaiBrad 

 

yes ive disabled my firewall (Karpersky) and it still does not let it login , i can only log in via a ftp program 

 

Hiya , update ,,,, its sorted now , reason is the id for launchbox askes for user id , which is diffrent to the user id for emumovies login , it does not have the @emumovies.com after it !!!!  yipeeeee 

 

thanks 

Edited October 13, 2016 by skyranger
new info

[DMB77]

I'm having a curious issue I can't seem to fix.  I can't connect to Emumovies to update my meta data.  Under the tools/options/search/EmuMovies section in settings my login user name is correct but the password is not, it is a long string of random characters, and I am unable to change it.  I have even tried to manually edit the Settings.xml file located in the Launchbox/Data folder and save it, however as soon a I open launchbox it reverts back.  Any ideas what's causing this or how to fix it?

[SentaiBrad]

Their API goes down from time to time. Just wait a little while and it should be back up.

[DMB77]

I can login to the EmuMovies website just fine, so I don't think it's on their end.  The problem is that I can't change my login info Within the Launchbox application itself.

[Massatomic]

Usually their website stays up, but the api goes down. Seeing the website is not a good indicator that its working.

trying logging on to the ftp, it is a better indicTor whether the server is up

[SentaiBrad]

Yes, it is on their end. Their website is a different server from their API and FTP.

[DOS76]

I don't know I have access to EmuMovies through LB

[SentaiBrad]

Then if the API is up, then the login info might have been put in wrong or there is a connection issue. Go to Tools -> Options -> EmuMovies on the left. You can change the login information there. EM is working for me in LB too.

[DMB77]

2 minutes ago, SentaiBrad said:

Then if the API is up, then the login info might have been put in wrong or there is a connection issue. Go to Tools -> Options -> EmuMovies on the left. You can change the login information there. EM is working for me in LB too.

For some reason I can't change the login information in Tools->Options->EmuMovies.  That was the first thing I tried.  I can't edit or delete the info, if I paste the correct info in the box, it just reverts to the non-working password as soon as i click okay.

[SentaiBrad]

Where is your LaunchBox located? If it's on your C drive, do you have proper write permissions with Windows? Is the Settings XML read only? You could back up the Settings.xml, delete the original and launch LB again. It will remove a lot of your settings, but if it's not saving properly it will at the very least reset things and hopefully work from there forward. You are trying to make these changes to the XML's when LB is closed, right? If it's open, it wont work right.

[DMB77]

It's located in C:\Games  I've tried making the entire folder read only, and I deleted the Settings.xml.  When I launched Launchbox and went to Tool>Options> Emumovies  I could not type in my info, I had to paste it in, I clicked okay and exited when I reopened I had the same problem.  I've never encountered an issue like this.

[SentaiBrad]

No, the file shouldn't be read only. I just tested, and changed my User ID to a fake name, clicked ok and it saved. Changed my User ID back and that also saved. My Password didn't change, but im sure it would if It was correct, but it was a fake ID test. So I would still be leaning towards a permissions error.