ckp Posted May 12, 2017 Share Posted May 12, 2017 (edited) Wow, that's a bad bug. It would be nice though to be sure, to make sure it isn't somehow losing focus by adding a keyboard or a mouse and seeing if you can navigate Bigbox after that happens, and to see if you can do anything at all inside the OS. Edited May 12, 2017 by ckp Quote Link to comment Share on other sites More sharing options...
arcath Posted May 12, 2017 Share Posted May 12, 2017 ok, so I boot up and the controller works for 10 seconds like in the video then becomes unresponsive. I do a single left click without moving the mouse and the controller comes back to life. /sighs So yes, seems that my problem is that Big Box is losing focus. Here is what I see in task manager. Any one have an idea what process is the culprit? The only thing in the startup folder is big box. Also to note, I am having this same problem if I replace the default win8 shell with Big Box, although I haven't tested the focus/mouse thing with that just yet. I am also tossing up the idea of dumping Win8 for Win7. But if I can figure this out, then I might not need to do this even though I kinda hate Win8. Spoiler Quote Link to comment Share on other sites More sharing options...
DOS76 Posted May 12, 2017 Share Posted May 12, 2017 Okay @lordmonkushad this issue and he has a ..bat file I believe that will allow you to fix it from your controller if I'm remembering correctly he may be able to fill you in on a workaround for it. Quote Link to comment Share on other sites More sharing options...
ckp Posted May 12, 2017 Share Posted May 12, 2017 6 minutes ago, arcath said: Here is what I see in task manager. Any one have an idea what process is the culprit? Some people have found a part of their anti virus type software was causing it. You really have to just start going through all your non microsoft processes (includes services) and determine which one is causing this. So you might start there. And disabling your anti virus doesn't always mean it stops all the AV processes. You might have to stop a service(s) also. Quote Link to comment Share on other sites More sharing options...
arcath Posted May 12, 2017 Share Posted May 12, 2017 25 minutes ago, ckp said: Some people have found a part of their anti virus type software was causing it. You really have to just start going through all your non microsoft processes (includes services) and determine which one is causing this. So you might start there. And disabling your anti virus doesn't always mean it stops all the AV processes. You might have to stop a service(s) also. This box isnt on the net, it doesnt even have AV software on it. Quote Link to comment Share on other sites More sharing options...
ckp Posted May 12, 2017 Share Posted May 12, 2017 It was just an example. You'll have to find the problem using process of elimination. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted May 12, 2017 Share Posted May 12, 2017 (edited) 7 minutes ago, ckp said: It was just an example. You'll have to find the problem using process of elimination. Yeah its clearly a program or process on your system that is stealing focus, not saying it is but try disabling that asus server stuff. Its pretty much the only thing i can see in your shot that i dont have running on my system. Edit; Especially as you say the box is not online, why do you need dlna stuff running? Edited May 12, 2017 by neil9000 Quote Link to comment Share on other sites More sharing options...
Lordmonkus Posted May 12, 2017 Share Posted May 12, 2017 All I did was use either Xpadder or AntiMicro (if you prefer software) to set a button combo on my controller to replicate a mouse click. Quote Link to comment Share on other sites More sharing options...
arcath Posted May 12, 2017 Share Posted May 12, 2017 I pruned all the asus stuff and I think i fixed it. 5 reboots without it losing focus. Think its safe to replace the shell now with big box. Hopefully I wont need to respond again. 1 Quote Link to comment Share on other sites More sharing options...
neil9000 Posted May 12, 2017 Share Posted May 12, 2017 4 minutes ago, arcath said: I pruned all the asus stuff and I think i fixed it. 5 reboots without it losing focus. Think its safe to replace the shell now with big box. Hopefully I wont need to respond again. Good to hear. Quote Link to comment Share on other sites More sharing options...
ayatollahbaloney Posted May 13, 2017 Author Share Posted May 13, 2017 Unfortunately, my case isn't that simple. I've tested with a keyboard and mouse attached, and it still freezes. Clicking with the mouse does nothing. Pressing eg. windows-key and then using the mouse to refocus to big box does nothing. It is thoroughly frozen, it hasn't just lost focus. However, it would appear that it only freezes if the very first input it receives is from a controller. If I first press a button on the keyboard and then use the controller, everything appears to work just fine. Quote Link to comment Share on other sites More sharing options...
ayatollahbaloney Posted May 14, 2017 Author Share Posted May 14, 2017 I've cleaned out and reinstalled DirectX, and still have the same issue. Any ideas for what I can try next? Quote Link to comment Share on other sites More sharing options...
ayatollahbaloney Posted May 14, 2017 Author Share Posted May 14, 2017 After upgrading FW on the PS4 controllers, BB doesn't crash until exiting the first game. Sort of progress, I guess. It freezes in the middle of animating menus, and doesn't respond to anything. Quote Link to comment Share on other sites More sharing options...
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