Guest Posted August 28, 2020 Share Posted August 28, 2020 (edited) Hey all. Recently I've ran into a problem while trying to import games with my selection of images. Right after the game finishes importing, an error shows up: The message reads : An error occurred while attempting to search the local metadata database for ROM file: C:\LaunchBox/Games/Nintendo 64/Super Mario 64 (USA).z64 After keeping the imported games despite the error message, the game shows up without any type of image. Then for a second route, which is trying to search the LocalDB through the imported game, this shows up: Even AFTER the game title was named correctly!!! This has been happening for a few days now, and I am at a loss here. Is this a problem on my end or does this have something to do with the software? And to note, the game is playable, so there's nothing damaged in the ROM file, and it's a fresh installment of 11.4 Please assist me. Edited August 28, 2020 by games Quote Link to comment Share on other sites More sharing options...
Retro808 Posted August 28, 2020 Share Posted August 28, 2020 Connection issue on your end or maybe? Just tested the game and no issue with LB finding it. (latest version of LB). Quote Link to comment Share on other sites More sharing options...
Guest Posted August 28, 2020 Share Posted August 28, 2020 (edited) Hello @Retro808. Thank you for the response. Just to fulfill your question, no I am not having any connection issues. I have restarted my internet multiple times, trying to see if I am able to connect to the metadata database, and there are still no results. Also, restarting my computer also didn't help either. I just thought that I'd note that since it was recommended to restart after installation/updating. Edited August 28, 2020 by games Quote Link to comment Share on other sites More sharing options...
neil9000 Posted August 28, 2020 Share Posted August 28, 2020 Says local database, could be a corrupted metadata file maybe, could delete that and force a redownload of the metadata file? Quote Link to comment Share on other sites More sharing options...
Guest Posted August 28, 2020 Share Posted August 28, 2020 (edited) Hello @neil9000, how would I exactly force a redownload of the metadata file? I know for a fact that inside the updates folder, I'll be able to reinstall everything to reinstate it, but unfortunately there are no executables for update 11.4 since it's a fresh installment. Also, thank you for the response! Edited August 28, 2020 by games Quote Link to comment Share on other sites More sharing options...
neil9000 Posted August 28, 2020 Share Posted August 28, 2020 The metadata file is in the Launchbox/Metadata folder and is just called Metadata.xml. Id close Launchbox and delete that file, then in Launchbox go to the hamburger menu, then help and force update database metadata. Quote Link to comment Share on other sites More sharing options...
Guest Posted August 28, 2020 Share Posted August 28, 2020 (edited) @neil9000 I was following your instructions until I came across this: After the fresh download of LaunchBox 11.4, it seems to be that the Metadata.xml hasn't been downloaded. Is this normal? Thank you for the response. BTW: This is in the Metadata folder. Edit: I have force downloaded Metadata.xml in the LaunchBox software. Uploading seems to work now, but my question still remains, why isn't the Metadata.xml file included in the downloads? Edited August 28, 2020 by games Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted August 28, 2020 Share Posted August 28, 2020 6 minutes ago, games said: @neil9000 I was following your instructions until I came across this: After the fresh download of LaunchBox 11.4, it seems to be that the Metadata.xml hasn't been downloaded. Is this normal? Thank you for the response. BTW: This is in the Metadata folder. @games I just tested a fresh install, and the Metadata.xml file showed up fine in the Metadata folder. My only guess is that maybe it's being removed by some kind of over-zealous anti-virus app? Quote Link to comment Share on other sites More sharing options...
neil9000 Posted August 28, 2020 Share Posted August 28, 2020 6 minutes ago, games said: @neil9000 I was following your instructions until I came across this: After the fresh download of LaunchBox 11.4, it seems to be that the Metadata.xml hasn't been downloaded. Is this normal? Thank you for the response. BTW: This is in the Metadata folder. Edit: I have force downloaded Metadata.xml in the LaunchBox software. Uploading seems to work now, but my question still remains, why isn't the Metadata.xml file included in the downloads? Its not included in the install file, and is actually updated daily on our servers as new info is added to our database. Launchbox will check when you import games how old the metadata file you have is, and if its over 24 hours old it will download the new package. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted August 28, 2020 Share Posted August 28, 2020 Just now, Jason Carr said: @games I just tested a fresh install, and the Metadata.xml file showed up fine in the Metadata folder. My only guess is that maybe it's being removed by some kind of over-zealous anti-virus app? Oh, my mistake then, looking at the file size it seemed way to big to be in the installer. Quote Link to comment Share on other sites More sharing options...
Guest Posted August 28, 2020 Share Posted August 28, 2020 (edited) @Jason CarrHahahaha, I figured it might be Malwarebytes on my PC. That might've been it. Thank you for the assistance though! @neil9000 ? Edited August 28, 2020 by games Quote Link to comment Share on other sites More sharing options...
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