blackstorm1207 Posted October 28, 2020 Share Posted October 28, 2020 today I update my launchbox with a premium licence and get de following error (attached in image) so launchbox no open. Link to comment Share on other sites More sharing options...
neil9000 Posted October 29, 2020 Share Posted October 29, 2020 3 minutes ago, blackstorm1207 said: today I update my launchbox with a premium licence and get de following error (attached in image) so launchbox no open. Hi @blackstorm1207 Unfortunately this means that you are using a pirated or shared license, you can fix this by buying a legitimate license and adding it to your Launchbox folder. Link to comment Share on other sites More sharing options...
blackstorm1207 Posted October 29, 2020 Author Share Posted October 29, 2020 this licence is mine I am the owner of this licence how can be pirate if it cost me 60 usd Link to comment Share on other sites More sharing options...
neil9000 Posted October 29, 2020 Share Posted October 29, 2020 Just now, blackstorm1207 said: this licence is mine I am the owner of this licence how can be pirate if it cost me 60 usd If you feel this is a error then you need to contact support@unbrokensoftware.com. Link to comment Share on other sites More sharing options...
neil9000 Posted October 29, 2020 Share Posted October 29, 2020 Just now, blackstorm1207 said: this licence is mine I am the owner of this licence how can be pirate if it cost me 60 usd But i will add that we dont just block random licenses, so its been blocked for a reason. Link to comment Share on other sites More sharing options...
blackstorm1207 Posted October 29, 2020 Author Share Posted October 29, 2020 i am not feeling this is an error it is an error I bought this premium licence when the price was 60usd and i am not share the account with anyone Link to comment Share on other sites More sharing options...
DOS76 Posted October 29, 2020 Share Posted October 29, 2020 well where did you buy it for $60? That isn't the price and as far as I remember $60 has never been the price Link to comment Share on other sites More sharing options...
neil9000 Posted October 29, 2020 Share Posted October 29, 2020 1 minute ago, blackstorm1207 said: i am not feeling this is an error it is an error I bought this premium licence when the price was 60usd and i am not share the account with anyone Yeah, Launchbox has never been $60, so did you buy it elsewhere? Link to comment Share on other sites More sharing options...
Lordmonkus Posted October 29, 2020 Share Posted October 29, 2020 3 minutes ago, blackstorm1207 said: i am not feeling this is an error it is an error I bought this premium licence when the price was 60usd and i am not share the account with anyone This is not the place to debate it, email support and work it out through there. Forum moderators cannot help you with license issues. Link to comment Share on other sites More sharing options...
Jason Carr Posted October 29, 2020 Share Posted October 29, 2020 We are getting this squared away. Somehow or other, the license got spread around online, so we had to disable it because we stumbled on it elsewhere. Link to comment Share on other sites More sharing options...
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