Ronin22222 Posted November 19, 2020 Share Posted November 19, 2020 After updating today I deleted my Windows games from Launchbox and was just going to re-import them all since I have new free games from Epic and some purchases from Steam. It seemed easier to just do it that way. Everything is importing fine except for Origin. After logging in when it gets to the page that lists the games you want to import, there's nothing listed at all. I have somewhere around 50 games, but none of them show up. I've checked that the games aren't hidden in the Origin client. Anybody have any idea what's going on or if there's a way to just reset or delete the Origin related files and retry? I don't want to have to set it back up from a fresh install Quote Link to comment Share on other sites More sharing options...
Retro808 Posted November 19, 2020 Share Posted November 19, 2020 I think there were a couple posts on this. The latest beta should have a fix in it. You can either download the beta or wait for the next stable release which might release tomorrow. Quote Link to comment Share on other sites More sharing options...
Ronin22222 Posted November 19, 2020 Author Share Posted November 19, 2020 Sorry, I didn't see the other posts. Thanks for the heads up! Quote Link to comment Share on other sites More sharing options...
neil9000 Posted November 19, 2020 Share Posted November 19, 2020 11 minutes ago, Retro808 said: There were several posts on this. The latest beta should have a fix in it. You can either download the beta or wait for the next stable release which might release tomorrow. 6 minutes ago, Ronin22222 said: Sorry, I didn't see the other posts. Thanks for the heads up! That was for Ubisoft Connect, not Origin. Ill check mu origin here. Quote Link to comment Share on other sites More sharing options...
Retro808 Posted November 19, 2020 Share Posted November 19, 2020 5 minutes ago, neil9000 said: That was for Ubisoft Connect, not Origin. Ill check mu origin here. Dang. Not sure why in the heck I was thinking that was Origin. @Ronin22222 My bad on the incorrect information. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted November 19, 2020 Share Posted November 19, 2020 Looks to be a issue though, i deleted a game from Launchbox and ran the importer and i get a blank import screen also. @Jason Carr @C-Beats Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted November 20, 2020 Share Posted November 20, 2020 Just tested this myself with the 11.8 release and it seems to be working fine for me. Two games showed up in the list. Maybe try checking the box to import duplicate games? Quote Link to comment Share on other sites More sharing options...
Ronin22222 Posted November 20, 2020 Author Share Posted November 20, 2020 1 hour ago, Jason Carr said: Just tested this myself with the 11.8 release and it seems to be working fine for me. Two games showed up in the list. Maybe try checking the box to import duplicate games? I tried again after checking the force import duplicates button and still nothing showed. I also tried downgrading to 11.7 from my update folder and got the same results. It's been a while since I imported Origin games so I'm not sure when the problem popped up Quote Link to comment Share on other sites More sharing options...
C-Beats Posted November 20, 2020 Share Posted November 20, 2020 Ran the importer last night and tonight and I am getting results. Are the games you expect to see ones your have purchased or are they games you have access to through their subscription plan? Quote Link to comment Share on other sites More sharing options...
neil9000 Posted November 20, 2020 Share Posted November 20, 2020 2 minutes ago, C-Beats said: Ran the importer last night and tonight and I am getting results. Are the games you expect to see owns your have purchased or are they games you have access to through their subscription plan? I just deleted my whole Origin platform, closed Launchbox, re-opened, ran the Origin importer. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted November 20, 2020 Share Posted November 20, 2020 I also just went to Tools/options/Integrations/Origin and logged out, i then re-ran the importer and was of course promted to login, so did, and still empty. Debug 2020-11-20 02-11-18 PM.log Quote Link to comment Share on other sites More sharing options...
neil9000 Posted November 20, 2020 Share Posted November 20, 2020 Mine are all purchased games or games that were made free at some point, i do not have a sub there, and of course i previously had them all imported, so it did work, but it now finds nothing at all. Quote Link to comment Share on other sites More sharing options...
Ronin22222 Posted November 20, 2020 Author Share Posted November 20, 2020 I don't have any kind of subscription. My games are all purchased. Thanks for looking into this. Hopefully it's nothing too major to get fixed Quote Link to comment Share on other sites More sharing options...
Achlys Posted November 25, 2020 Share Posted November 25, 2020 I'm new to LaunchBox (fresh install 5 days ago), and have the exact same problem: Quote Link to comment Share on other sites More sharing options...
51mm5 Posted December 14, 2020 Share Posted December 14, 2020 Hi All Is this a known issue or does it work for some but not for others. I'm getting a blank list using the importer. All purchased games and not subbed. Quote Link to comment Share on other sites More sharing options...
C-Beats Posted December 15, 2020 Share Posted December 15, 2020 This issue isn't affecting everyone, next beta release we have increased the logging surrounding this process to try and figure out what would cause this so that we can correct. Quote Link to comment Share on other sites More sharing options...
lupascu69 Posted January 3, 2021 Share Posted January 3, 2021 Hello, I haved e same issue! Any update on This? Quote Link to comment Share on other sites More sharing options...
lupascu69 Posted January 3, 2021 Share Posted January 3, 2021 ??? Quote Link to comment Share on other sites More sharing options...
lupascu69 Posted January 3, 2021 Share Posted January 3, 2021 Hello to everyone, When i try to import Origin games, at the end of the import wizard, i can not see any game. I understand that this issue is reported also by other users. https://forums.launchbox-app.com/topic/58242-updated-today-and-can-no-longer-import-origin-games/ When importing Epic games, Ubisoft Connect games, Steam games, GOG games..... I DO NOT HAVE any problems. My Origin account is set to be seen by everyone. (like in the print screen) I use the lastest version, 11.8. I attached print screens with my games on Origin, Origin Privacy Settings and the Error i get on LaunchBox. Can anyone help me with this problem???? Quote Link to comment Share on other sites More sharing options...
neil9000 Posted January 3, 2021 Share Posted January 3, 2021 @lupascu69 There is no need to post in two different locations with the same issue, i have merged the posts. As already stated in this thread the devs are aware and there is extra logging in the next version to try and isolate the issue. That next beta version hasnt been released as of yet though, so you will have to wait until it is. Quote Link to comment Share on other sites More sharing options...
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