RICKY WISE Posted January 15, 2021 Share Posted January 15, 2021 Had no reply not happy £50 somethink pound Quote Link to comment Share on other sites More sharing options...
DOS76 Posted January 18, 2021 Share Posted January 18, 2021 Sorry to hear about you having this inconvenience please send a email to support@unbrokensoftware.com give it like 24 to 48 hours of patience and I'm sure someone will get back with you. Its a small company and its the weekend but someone will get up with you about this shortly. I'll also tag the devs in case they see it here first @C-Beats @Jason Carr Quote Link to comment Share on other sites More sharing options...
neil9000 Posted January 18, 2021 Share Posted January 18, 2021 You could also try this page and see if it resends, providing the purchase went through originally that is. Lost Your LaunchBox Premium License? (launchbox-app.com) Quote Link to comment Share on other sites More sharing options...
C-Beats Posted January 18, 2021 Share Posted January 18, 2021 Sorry to hear you are having issues with your license @RICKY WISE. I currently do not handle licensing at all. We keep access to that information very limited for security reasons. As Dos stated, emailing the support email is the best way to get this resolved. The email is monitored pretty closely/regularly so you should hear back within a day or two. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted January 18, 2021 Share Posted January 18, 2021 FYI, this was resolved over the weekend. Quote Link to comment Share on other sites More sharing options...
RICKY WISE Posted January 24, 2021 Author Share Posted January 24, 2021 cheers jason Quote Link to comment Share on other sites More sharing options...
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