Startup video has only sound but no picture from time to time

[kritvichu]

I have a custom startup video. Many times I ran into a problem that BigBox played only sound but no picture. If I exited BigBox and opened it again, the video played normal on sound and picture.

This happened a lot. I can say it happen almost every times when opening the program from a cold boot. I don’t have VLC player installed but BigBox got a VLC built in already. Once I got to the platform/ playlist menu, all video worked fine.

It is just the startup video that got a glitch. My startup video is 4:3 ratio, my screen is 1600x1200 also 4:3, and I use Default theme.

Is this a bug? Does anyone have this issue?

[JoeViking245]

43 minutes ago, kritvichu said:

I have a custom startup video.

Can you tell us anything about the video file itself?  Is it a [relatively] large video?  Maybe try lowering the bitrate and/or setting the frame rate to 30 (if it's higher than that).  Is it an mp4? You may could try saving it using a different different codec.  Does this also happen with other startup videos you've tried?  Or just your custom one?

[kritvichu]

2 hours ago, JoeViking245 said:

Can you tell us anything about the video file itself?  Is it a [relatively] large video?  Maybe try lowering the bitrate and/or setting the frame rate to 30 (if it's higher than that).  Is it an mp4? You may could try saving it using a different different codec.  Does this also happen with other startup videos you've tried?  Or just your custom one?

I not use any other video. I just created my own video and used it for startup. Yes, it's mp4. Below is the detail of my custom video;

Video sizes 7.56 MB  
Type: mp4

Name: startup.mp4

------
Video;
Length: 25 seconds
Frame width 720
Frame height 480
Data rate 2279 kbps
Total bitrate 2437 kbps
Frame rate 29.97 frames/second
------
Audio;
Bit rate 158 kbps
Channels 2 (stereo)
Audio sample rate 48.000 kHz

[Headrush69]

8 hours ago, kritvichu said:

Is this a bug? Does anyone have this issue?

I have had this issue as well for some time. I never did find the cause and it didn’t appear to be specific to any format or bit rate. I would guesstimate that it occurs about 50% of the time. 
 

Since my cabinet doesn’t restart often, I never pursued investigating it any more, but I always wondered about if it  was a full screen focus issue. Might look at it again this weekend and test a few ideas.

[Retro808]

I cannot say I have ever experienced this on any of my setups, but most times I boot the cabinets and walk off so I may be missing it. Does not mean it is not a possible bug. I think there were some prior posts on this. I would try other videos and let us know if it still happens.

Also, it seems like you might be doing an outdated setup for your startup video. You do not need to name it startup.mp4 anymore. You can create a folder called Startup and place it in the \Launchbox\Videos folder and place any amount of videos in it.. They can be named anything you want. BB will use one at random on start up now.

[neil9000]

This has happened from time to time for years, it's been investigated before and improved, but still happens to me on occasions as well, it's something to do with read speeds i believe, at that exact moment Launchbox starts loading itself, it also loads VLC and tells VLC to play the specific startup video, so a lot of reading different parts of your disk at the same time.

[kritvichu]

6 hours ago, Retro808 said:

I cannot say I have ever experienced this on any of my setups, but most times I boot the cabinets and walk off so I may be missing it. Does not mean it is not a possible bug. I think there were some prior posts on this. I would try other videos and let us know if it still happens.

Also, it seems like you might be doing an outdated setup for your startup video. You do not need to name it startup.mp4 anymore. You can create a folder called Startup and place it in the \Launchbox\Videos folder and place any amount of videos in it.. They can be named anything you want. BB will use one at random on start up now.

Thanks, Retro808

That's very handy. I watched instruction an old YT video. Good to know it can play randomly in Startup folder.

Thank, Neil9000, for clarifying this issue. My pc always turns off when not use. Yeah, I just want to show off to friends when they come to play on the weekend. Many time, it's less impress when this thing happens. Ohh!! what going on with only sound no picture, hahaha, blah blah blah...