gamerimp Posted April 25, 2022 Share Posted April 25, 2022 Hi, I recently purchased launchbox premium but when I go with custom themes they don’t work properly as the theme was still default & nothing seemed to have changed please help me fix this because I really like the service & don’t want to issue a refund Quote Link to comment Share on other sites More sharing options...
Retro808 Posted April 25, 2022 Share Posted April 25, 2022 How did you download theme? From the forum or from within the BB UI? Quote Link to comment Share on other sites More sharing options...
gamerimp Posted April 25, 2022 Author Share Posted April 25, 2022 BB UI Quote Link to comment Share on other sites More sharing options...
gamerimp Posted April 25, 2022 Author Share Posted April 25, 2022 & from the forum i did everything correctly & yet it still did not work Quote Link to comment Share on other sites More sharing options...
C-Beats Posted April 25, 2022 Share Posted April 25, 2022 Can you explain what "does not work" means? What exactly isn't working. If you can provide screenshots (can press Alt+PrintScreen to capture the window and paste into the forums) that help show what you're seeing that'd help as well. Quote Link to comment Share on other sites More sharing options...
Retro808 Posted April 25, 2022 Share Posted April 25, 2022 Adding onto @C-Beats request and focusing on the forum downloads I would say make sure you extracted the them from the zip and it is in the correct folder location. All forum themes you be unzipped and located: \LaunchBox\Themes\[Theme Name]\(contents of the theme) If you can provide an image of the content of the themes internal folder (make sure we can see the folder path as well). This will help us eliminate it being a file/location error. Quote Link to comment Share on other sites More sharing options...
gamerimp Posted April 25, 2022 Author Share Posted April 25, 2022 this is the folder Quote Link to comment Share on other sites More sharing options...
Retro808 Posted April 26, 2022 Share Posted April 26, 2022 Filing looks correct. How are you changing themes in BigBox? Are you changing in the settings area or using a button/key to change live while you are in the game or platforms view? I would recommend mapping a key/button to the option for "Switch Theme" this way you can be in the platform or game list and change the theme in real time to see the change. Also map for the option of "Switch View" as each theme has certain views the theme creator designed. Quote Link to comment Share on other sites More sharing options...
gamerimp Posted April 27, 2022 Author Share Posted April 27, 2022 Hi sorry for the late reply. These are the screenshots from big box with the themes enable from the screenshot i saw arcade cabinets & that to show the games videos & all that. I do not know if this is what the coin ops theme looks like. Quote Link to comment Share on other sites More sharing options...
faeran Posted April 28, 2022 Share Posted April 28, 2022 22 hours ago, gamerimp said: Hi sorry for the late reply. These are the screenshots from big box with the themes enable from the screenshot i saw arcade cabinets & that to show the games videos & all that. I do not know if this is what the coin ops theme looks like. It should definitely have a different look than the default theme. I'm curious to know what your Big Box settings. Are you able to take a screenshot of the View page, in Big Box's Options > View. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted April 29, 2022 Share Posted April 29, 2022 Also make sure that the file system that you've installed LaunchBox onto is NTFS. Quote Link to comment Share on other sites More sharing options...
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