C-Beats

If there is an image type you previously downloaded that you now have no interest in keeping the fastest/easiest way is to just delete the image folder for that image type. It can be found at \\LaunchBox\Images\{Platform Name}\{Image Type}\

You have several things going on in your log file, many of which are typically related to drive permissions. Where is your LaunchBox installed? Also if you haven't already I would run the installer over the current location to make sure you have all dependencies installed correctly on the new machine as there are several errors finding system dlls that should already be installed to your machine. Lastly can you remove any plugins you are using and see if that helps? Some of the errors are for libraries we don't use in the product and so I would imagine you have a plugin not playing nice some where along the line.

I've never heard of an update doing anything like what you are referring to. Can you give me the following information: The location your LB install The location of your images The location of your games Where LB is looking for the images (or you believe it to be looking) Where LB is looking for the games (or you believe it to be looking)

If you turn on debug logs, then try to play the game there should be a message in there as to why it wasn't opened correctly.

No, for some reason some games don't report back correctly via Steam API. I know some games are removed from the API (or pulled from Steam Store) for one reason or another but I don't know where to find any list that we could check against to see if that is why. If you know what game is missing you can manually add the game and put the right Steam path in the game's application path, then all the Steam features should work with it. Not ideal, but gives you something to work with in the interim.

Yeah sounds like attract mode is starting up. Just turn that off.

Try to manually go to that directory/file and make sure that you can open them and that they aren't set to Read-Only

I'm not real familiar with the theme to point you to the exact lines it it but if you look at the default themes GameDetailsView.xaml, lines 650-656 drive the achievement logic. Should just be putting them in (if you have some of the legacy retro achievement stuff still in there that references "HardcoreEarned" and "Earned" achievements, those can/should be taking out and replaced with the lines given).

Ran the importer last night and tonight and I am getting results. Are the games you expect to see ones your have purchased or are they games you have access to through their subscription plan?

You answer is stickied at the top of this forum category.

The Cleanup media tool doesn't actually delete anything unless you tell it to. Once it scans for unused files and duplicates it lists them out for you and you can pick and choose which files you wish to delete or quarantine. A duplicate means one of two things with that tool. Two files with the same hash value (meaning it is EXACTLY the same file) is in two places, or the rough image match thinks they are the same (only applies to images). That being said, this tool wasn't touched this version and we would appreciate if any concerns/discussion related to this tool could be moved to another thread. This is for the beta release and we want to make sure any genuine reports don't get lost in the back and forth of an unrelated issue.

Thanks again for the log. I was able to track down a few potential issues with the Epic importer and have made some code changes that should appear in the next beta release. Once that happens I'd love if you could update to the beta and see if it corrects your issues.

Awesome thanks for that. I was able to track down the cause of this and get some changes made in the code. Should be in the next beta release.

Not seen that error before. I will have to take a look and see what I can find out. Thanks for that.

Anyway I can get you to post a screenshot of the error, or at the very least copy/paste the error message here so I can see it?

Does it crash with an error or just appear to be hanging?

There are two ways to achieve this (that I can think of off the top of my head): 1. Use a theme that displays the static image you want as the background instead of the one LB chooses 2. Remove all image types from the background images priority

Could you turn on debug logs and send me a log file after trying to import your epic library? Help me track down the cause for this.

That's not needed. Can bulk edit the path if that conf just isn't there or has moved.

You need to verify that in your LaunchBox folder there is a DOSBOX folder and in that folder a file named dosbox.conf. The error message is implying that there isn't (or it doesn't have access to it)

No problem. I see the confusion come up quite a bit and so try to pop in and say something when I see it.

Beta is out and this should be resolved in it. Could you please update to the most recent beta and confirm for us that it fixes your issue?

I'd check that games DOSBox settings and see what config file you have it set up to use, and then verify that 1. it exists at that location and 2. you don't have any permissions getting in the way of Launchbox finding/opening it.

That's not true. Once a platform is deleted Clean Up Media will not look for it. Platforms can place images wherever the user decides and so that tool wouldn't know for certain where the images were that need to be cleaned up so it doesn't try. In the current version when deleting a platform you are asked if you want to clean up the media, but there isn't an automated way to do that after the fact.

Yeah, a theme may need upgraded if it is older. We use the same controls as we did for RetroAchievements but they changed controls sometime around 11.0 and so some themes may not have the correct control. It is pretty easy to find it in the default theme xaml and put it into whatever theme you need it in, or can ask the theme dev to do it and update the theme.