faeran

The most common reasons a game would "break" is you update to a newer version of MAME and the hi2txt program ends up having a harder time deducing the scores for that game in this new version of MAME. The way the MAME High Scores solution works is that it's game agnostic, it says "hey hi2txt, a game was launched, do your thing." Hi2txt sends a snapshot of the leaderboards at game launch, then another at game exit, and LaunchBox compares and sends up all scores that aren't the same up to the leaderboards.

Sorry to hear. Your screenshots tell some kind of story, although there's not enough screenshots to get a full picture. The things of note that probably don't have to do with your concerns: You've custom named your Wii, Dreamcast, and GameCube platforms, which might be a clue there. Just not sure what clue that is You've set a sort order on them, which means your list in both LaunchBox and Big Box will be set to that order and not platform title alphabetical. This means, for example, your Wii platform will appear at the bottom of your Consoles list, your GameCube will appear above your TurboGrafx-16 platform.. and your Dreamcast will appear even above that, yet your Big Box screenshot shoes part of the list that wouldn't contain any of those 3 platforms Your Dreamcast platform might be missing a Scrape As value. Probably not relevant, but you will run into other issues because of it, like the fact it's showing up in both your Root of your Platform Categories section and inside of Consoles. If you feel like you are missing games that should have been imported into LaunchBox, we could use some better screenshots, like a screenshot of your file explorer inside one of the platforms including the full path to the folder, a screenshot of the method you used to import them into LaunchBox. You should take screenshots of each page of the wizard you are using just to be safe. If not using a wizard, you should explain which process you are using. Last, you should take a screenshot of you editing the platform and going into the folders tab.

Hi there. Something to note, make sure you are using our online theme documentation, as it has the latest changes: https://feedback.launchbox.gg/help/collections/8448047-theming Since you only pasted part of the top part of a Canvas, I'm not entirely sure how to handled this. See if you can paste in your full startup theme code and I can take a look at it when I have time. The goal from what you've written is: Play game theme video If game has no video, fall back to an arcade controls image

Are you able to update to the 13.24 beta and let us know if that helps with your situation.

We just released the 1.20 hotfix. You can find the full changelog here: https://www.launchbox-app.com/android-about/change-log We will be returning to our normal cycle with new features, improvements, and fixes. Thanks all.

Sorry about this. This all sounds environment specific, unfortunately. Did you ever mention which device(s) you are using?

Can you update to 13.24 beta 1 and see if that helps your situation. Opt in under Tools > Options > General > Updates To check for updates it's under Menu > Help > Check for Updates

Are you on 13.23 or 13.24 beta 1? If you are on 13.23, could you update to 13.24 beta 1 and see if it helps at all? You can do this in LaunchBox, under Tools > Options > General > Updates and make sure that beta updates are turned on. Then back in LaunchBox under Menu > Help > Check for Updates

Are you using The Grid - version 1.5? I just tested, but the cloud icon updated accordingly. We've actually tracked down what the cause may be and it looks to be caused by an Android 15+ feature called Edge to Edge. Not really something you can do about it but once our app targets newer API versions, and the user is on Android 15+ this issue starts to appear and we have to find a solution. We are currently working on this right now.

Potentially a theme issue. I'll look into it. Thanks!

The problem should be fixed. Let us know if anyone is still experiencing this. We are investigating the possibility to see if we can push through some of the submissions that happened during this problematic period, but so far it looks like we may not have enough data to go by.

I just ran a test and the system does appear to be working good. Here's a direct link just in case you need it: https://gamesdb.launchbox-app.com/account/register

In LaunchBox, it's under Tools > Options > General > Updates , and make sure Update to Beta Releases is checked Then back in LaunchBox click on Menu > Help > Check for Updates, and follow the notification prompt.

Sounds like a different issue. One troubleshooting step you can take is use the 13.24 beta 1 installer, most likely found under your LaunchBox\Updates folder, and install a different copy of LaunchBox in some other temp location. Load it up with a few games and see if Big Box works for you. That will determine whether you have an application issue or a Data config issue.

Update to 13.24 beta 1 and let us know if the crash goes away for you.

Method 1: What happens if you just manually add a game, either through Tools > Import > Manually Add a game, or right click the main area and choose Add, or press CTRL+N Then fill in the information you want, in the Platform field, type in your platform name: PC Ports You'll want to go through each section of that window and fill in the necessary things you want associated with that game, including the application path. The platform will appear in your side menu under the Platform section. Right click the platform and edit it, and change the Scrap As value to Windows Method 2: You can take a game's exe that you want to import, drag and drop it over LaunchBox, which opens the drag/drop wizard. Choose None of the Above and then type in your platform name PC Ports, and scrape as value of Windows. Then go through the rest of the wizard. On the last page you can edit the game name, which will be used to determine a game match. Once you are done the wizard your PC Ports platform is created and the game will be inside of it. Curious, why create a separate platform for Windows games instead of creating a PC Ports playlist?

It's the same as the Games Database account, but that is not the same as the forums here. If you don't have a LaunchBox Games Database account, then yes, you'll need to sign up.

Use a files app of some kind and check if you have a LaunchBox folder in both your SD Card and your internal storage. Can you check the Options page, close to the top there's a Data Folder and see if that's pointing to your SD card or your internal Storage. The going theory is that if you have LaunchBox folders in both locations you essentially have 2 LaunchBox builds on your device and the app could point to either of them and you'll have different libraries in both. To your backup question, if you want EVERYTHING, you'd back up the entire LaunchBox folder. If you just want your configuration stuff, that tells LaunchBox which settings and games are in your app, then backup your Data folder that's inside LaunchBox. If you only back up the Data folder, you'll need to download images and themes again, but your data will stay intact.

Sounds like you have more issues than just the update, you may want to open separate troubleshooting posts for each of your issues, they will most likely have different answers.

Thanks guys for letting us know. I've sent this to the attention of the web dev and we will fix this up as soon as we can.

Can you give a specific example of what you've tried?

We have a beta out right now that fixes a number of crashes that we've been collecting since 1.19 has come out. It also fixes some user reported issues like @Vader. If you can, update to the beta and see if it fixes the issue you've had. Here's the full breakdown of what we've fixed: Fixed an issue where using the Jump To menu could cause the navigation wheel to get stuck on the chosen game Resolved a crash that could occur when entering a game view while the game list was still loading Addressed a startup error that could happen the first time the Alphanumeric Index was used Corrected a problem that sometimes caused a crash when changing a RetroArch core under Emulator Settings Fixed a startup crash that could happen if the LaunchBox theme folder was marked as read only We plan on this being a short hotfix release, so once we have some confirmation going, expect the release go out shortly after.

Thanks for the suggestions. There's already a sound option under the Sound section, called Idle Master Volume. The entire screensaver theme system is 100% themable, so a lot of what you want can be changed with a custom theme. Here's a guide about it: https://feedback.launchbox.gg/help/articles/4202599-creating-custom-screensavers-for-big-box-themes The rest you should add it into our feedback form found here: https://feedback.launchbox.gg/?b=679a6b59391ce13a8f100ae4 Don't forget to get more specific about each one (ie. Allow minimum wait time to be adjusted further... by which values?). The more clear you can make your ticket, with some reasoning in there, the better traction it will end up getting.

Sorry to hear. There's actually nothing in our code that would delete a setup, and the internal data files always stay intact, so I'm not entirely sure what is happening there. Do you have an SD card or use multiple different drives on your device?

In LaunchBox, Tools > Options > General > Updates, check the Beta update option. Then Menu > Help > Check for Updates, and you should get a notification about updating to the beta.