faeran

Go into the platform in question, click on the top right menu option, enter into Emulator Settings. You'll see a drop down list of a bunch of different RetroArch versions. You'll want to pick the one you installed. I assume if you installed directly from their website you would know whether you downloaded and installed either the x86 or x64 version. Then you'll need to select the exact core you downloaded inside of RetroArch yourself. Sometimes this can be a bit tricky, as we list them out as what their files are called, but RetroArch lists them out as a name that may differ. After that, as long as things match up, you should be good to go. In saying all of that, which version of RetroArch did you end up downloading and installing?

The support mailbox is the only place to get help with license information. If you haven't received a response and it's been over 24-48 hours, I'd send another email just in case your first email got lost or sent to spam for whatever reason. Locking this up, as there's nothing anyone could help you with here, but I'm sure you'll get sorted as soon as possible.

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Thanks yes. This seems to be a much smaller issue that a lot less people seem to be having, but if you submitted it into our system it's been tracked

We've looked into the issue where the app will suddenly stop opening during startup, which looks like it would have started on beta 1. Essentially, what's happening is that when a user hits a hard crash, our crash reporting system attempts to send that report into our system. Instead of sending the report, the crash reporting system crashes again. If you find yourself in this situation you'll need to downgrade to 1.17 and wait for beta 3, which should be out in the next day or so. Sorry for the headache here.

If you mean the Exit mapping, you can disable that by removing the mapping under Options > Keybard/Controller Mappings

13.20 went out on February 27 with a ton of fixes that we worked as quickly as possible to fix up and really needed to be out as quickly as possible. If you are on 13.19, you should definitely be upgrading to 13.20. Since then, we've been heavily working on a lot of things, including any remaining fixes, which the list for is fairly small. A lot of endless hours has been put into figuring out why VLC seems to be randomly freezing Big Box ( @MysterNybble is carrying around the emotional battle scars for this one 😋). We've noted that the simple workaround is to switch the video playback engine to WMP and the freezes stop. The freeze itself seems systemic to a low level VLC issue that we don't entirely have access to, so we are looking at short term and long term solutions, with the short term solution being available in beta 1. However, like mentioned, switching the video playback engine to WMP across all of our test devices removes this particular issue. There's also a few smaller issues we're tracking that should be available in 13.21 beta 1, which should come out sometime this week. At this time, if anyone is experiencing a particular issue with a released version, and you are unable to find help using the Noob or Troubleshooting section of the forums, it's best to click on the Help & Support option in the top header and clicking on Report a Bug.

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Open RetroArch directly and try and run a game from there. If it doesn't work, then it's possible the RetroArch that LaunchBox downloaded (or its cores) isn't the one your device needs and you would simply need to download a different version yourself.

I'd start with following the trail of one game to see where the broken link might be. Choose a game and Edit it. Go to the Launching section and make sure the file path to the game file is correct Go to the Emulation page and make sure it's choosing the correct emulator entry Click on the Edit button for the emulator and make sure all info on the Details page is correct and it's pointing to an emulator that exists and is confirmed working outside of LaunchBox Go to the Associated Platforms tab and make sure the Platform the game is from is represented, and if using RetroArch, a core is selected that exists inside of your RetroArch instance and is confirmed working outside of LaunchBox For the most part that's all that's needed, although there are some advanced settings that could be getting in the way, but I'll assume you haven't touched any of those. If you are unable to see anything wrong, take screenshots of all those sections and post here and I'm sure one of us can help you out.

Thanks guys. We will take a look in our crash reporting system and we will be fixing as much as we can for beta 3.

Yeah, and I could imagine that could be annoying for people with hundreds of vita games. We know how vita3k works, and have implemented a pretty good solution into the Windows version of LaunchBox, whether we can do something similar on Android remains to be seen. We are currently working on all the dependencies right now which would set us up to explore seamless ways we could help with vita3k import and game launching, but realistically we are still at least a month out before we start on that research.

The first thing you'd want to do is to look at the following places in LaunchBox in order to trace what is going on. Choose one of your games and follow this trail: Edit the game, go into the Launching section and make sure the path to the game makes sense and that the file it's pointing to is there Go into the Emulation section and make sure it's using your correct emulator Enter into the Emulator section and make sure settings look correct Click on the Associated Platforms section and make sure Sega Saturn is listed there and that the settings for it look correct If you can't find anything wrong, take screenshots of each section and post them here for others to look at.

Hi all, Sorry for the lateness of this post, but wanted to let everyone know about an update we had last week with the Games Database. For those on the Games Database site a lot you'll have noticed that the game page has been visually updated, which includes a facelift for the page itself which now combines the overview and images sections, and the edit game pop-up. We took feedback that we received over the last year and took them into consideration when building out this new page. However, for the most part, the more interesting aspects of this change is happening under the hood. We've implemented more modern technologies to facilitate the entire page, which should lead to a faster user experience, and faster updates. Here are some of the highlights of the changes: Rebuilding of the game page which combines the overview and images pages into one and organizes the metadata and images in a more concise way A new edit game page with a more streamlined layout with the ability to make changes to multiple images at once Quick search functionality in the header while on the game's page (rolling it out to other pages as time permits) Brand new modern frontend framework that performs faster and is more robust Cloudflare integration that allows for localized images for users across the world and provides us with a faster, smoother, and automated deployment process Since the update, we've collected feedback, found some known issues and have been tackling them as quickly as we can. A second deployment took place on Wednesday, which tested our new automated deployment process (which worked flawlessly), which included a number of those fixes. Remaining known issues that we are tackling right now, which will come down the pipeline shortly: Adding an alternate name is expecting a region value when it shouldn't be Missing ability to add Poster, Square, and Icon images to games in the Edit Game pop-up Any feedback on these changes is welcome and thanks for your continued passion for the LaunchBox Games Database.

I've tried many scenarios using symlinks, network drive locations, all sorts of relative paths, etc. Send me a PM and explain your exact scenario, why you are doing it the way you are, and what exactly you feel is happening. Maybe we can troubleshoot to the source of the issue you are having, and we may be surprised where it leads us.

Can you go into LaunchBox, under Tools > Options > Data > Backups and turn off Automatically back up the LaunchBox XML data files If that solves your problem, then the most likely issue is some kind of file lock and/or permission issue, where LaunchBox is trying to gain access to some files and the operating system is telling it "sorry it's not available right now".

Sorry guys, the ticket itself was not written correctly. While some people have reported leaving it idle, the truth is that it really is an insignificant factor. If Big Box if freezing for you, please leave feedback on the ticket with the requested information listed on the pinned comment. I've updated the original ticket to reflect any new information we have.

Just to be clear here. We've tested relative pathing extensively and have so far found nothing wrong with it. The issue you guys seem to have while related to relative pathing, there's definitely other environmental factors at play here that we've been unable to determine. Just to give you an idea, relative pathing is used for everything by default, from all media locations, emulator locations, ROM locations (in some instances). If relative pathing was broken in the app, the entire app would stop becoming responsive and it would just be a blank bunch of text everywhere. If anyone facing this kind of issue can send me their data folder that might be helpful.

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Yeah, yours sounds like a different issue. The difference between the Big Box freezing issue and yours is that the freezing issue appears to be a global issue regardless of environmental conditions that everyone can experience, where yours does appear to be based on some kind of undetermined environmental factors where not everyone is experiencing it. For people where it's happening, it sucks, but it's one of those things that's not happening for the majority of individuals and is hard to replicate. It's good enough to open up a ticket over on our new ticketing system though where we can track it and discuss troubleshooting steps.

For people wanting to follow the Big Box freezing issue can do so from its ticket here: https://launchbox.featurebase.app/p/known-issue-big-box-freezes-after-being-left-idle-on

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Beta 2 is out which should help with the crashing users were seeing with beta 1. Here's the full changelog: Added a visual loading indicator to provide feedback during shared drive connection attempts Significantly reduced the frequency of application crashes during video playback by addressing underlying stability issues Implemented functionality to automatically delete partially downloaded files when a game download is canceled over the network Resolved an issue where platform theme videos would unexpectedly restart when the device orientation was changed Updated the "Video downloading..." indicator text to "Video Stream loading..." to better reflect the process of streaming video content

It's under Tools > Download > Platform/Playlist/Category Theme Videos