SPARTAN117N01 Posted July 24, 2021 Share Posted July 24, 2021 I have used this theme in the past and never had this issue until recently; I'm setting up LaunchBox on a new system with a clean install of Win10 and once I switch to this theme all this pops up. See pictures. I've reinstalled LaunchBox and redownloaded this theme several times; I see no mention of other software requirements. I've moved the entire LaunchBox install to different drives (HDD and SSD) = Same issue each time. Honestly, it's gotten to be frustrating. Any help would be appreciated. PS: I've installed the two font files. I tried reading the messages to ascertain a solution but I can't make heads or tails of the errors. Quote Link to comment Share on other sites More sharing options...
faeran Posted July 26, 2021 Share Posted July 26, 2021 Hi @SPARTAN-117B01, Are you able to confirm which custom LaunchBox theme you are trying to use? Quote Link to comment Share on other sites More sharing options...
SPARTAN117N01 Posted July 26, 2021 Author Share Posted July 26, 2021 The theme in question is Neon Deluxe Arcade - LaunchBox Theme. Note: I have not tried other themes or Big Box yet; I have customized Icons and pause / start up screens. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted July 26, 2021 Share Posted July 26, 2021 44 minutes ago, SPARTAN-117B01 said: The theme in question is Neon Deluxe Arcade - LaunchBox Theme. Note: I have not tried other themes or Big Box yet; I have customized Icons and pause / start up screens. What do you mean by customized icons? Quote Link to comment Share on other sites More sharing options...
SPARTAN117N01 Posted July 26, 2021 Author Share Posted July 26, 2021 (edited) I meant the custom badges you can download from here. Update: Just downloaded and installed the latest version (11.13) and the issue is still occurring. Edited July 27, 2021 by SPARTAN-117B01 Quote Link to comment Share on other sites More sharing options...
jayjay Posted July 27, 2021 Share Posted July 27, 2021 If you close LB.... Remove all the custom badges .dll files from your Launchbox/plugin folder, then start LB again. Do you still get any errors? Quote Link to comment Share on other sites More sharing options...
SPARTAN117N01 Posted July 27, 2021 Author Share Posted July 27, 2021 (edited) I've literally removed every last trace of LB from my system and reinstalled it only to get the same issue. I'm going to just stick with the defaults for everything... Lost my patience with this already. Thanks everyone for the help. Update: Error is still present on v11.14; I've decided to stick with the defaults. Update 2: This extends to Bigbox as well... I've tried both manually installing themes (doesn't matter which) and using the built-in system to download and install themes. Big box is worse because the errors will continue to pop up after they are closed. Edited July 29, 2021 by SPARTAN-117B01 Quote Link to comment Share on other sites More sharing options...
Lobopr Posted August 2, 2021 Share Posted August 2, 2021 out of curiousity @SPARTAN-117B01 do you have it on a second hard drive? cause i'm having the same issue literally word for word. Both launchbox and big box Quote Link to comment Share on other sites More sharing options...
Lobopr Posted August 2, 2021 Share Posted August 2, 2021 forgot to mention this is regardless of any theme. Quote Link to comment Share on other sites More sharing options...
SPARTAN117N01 Posted August 2, 2021 Author Share Posted August 2, 2021 (edited) It is installed on my 2nd Internal SSD (4TB); Not sure if the size of the drive matters. I've also tried to install it on my 3rd Internal HDD (6TB) and on an External HDD (28TB); I have not tried one of my NVME 2TB Drives but I'm assuming it wouldn't matter. I've also tried other themes both LaunchBox and BigBox = same error... In fact, it even happens with the other built in LaunchBox Theme "Old Default" and BigBox Theme "CriticalZoneV2 - Default". I have not tried v11.15 of LaunchBox but the last 3 revisions had the same error so (I'm again) going to assume it will still happen. I'm also running WIN10 21H2 - OS Build 19044.1151 Edited August 2, 2021 by SPARTAN-117B01 Quote Link to comment Share on other sites More sharing options...
Lobopr Posted August 2, 2021 Share Posted August 2, 2021 @SPARTAN-117B01 i'm still having it with 11.15 we are definitely on the same ride. i wanted to rule that out and you just cement it. Definitely has to do with it not being on the C drive. Some people running it on usb drives and external but all i seen were all using the default themes on both so probably didn't encounter that problem wish one of the devs could hop on this. Quote Link to comment Share on other sites More sharing options...
C-Beats Posted August 2, 2021 Share Posted August 2, 2021 Most of these errors are caused because the symlink creation process that occurs on start up fails. The most common reason is the drive LaunchBox is on is not NFTS but there are other causes. You should be able to turn on debug logging and then try to start up into the theme to get the error, then just close LaunchBox (or Big Box) and look in the log to see whether that process failed or not, and any information as to why it failed. Another easy way to tell if this process happened correctly is to open LaunchBox, then go to the \\LaunchBox\Core\ folder and look for a LBThemes or Themes folder. If there is an actual folder there (and not a shortcut) then the symlink process is failing on your machine. Quote Link to comment Share on other sites More sharing options...
SPARTAN117N01 Posted August 2, 2021 Author Share Posted August 2, 2021 Hate to bust your bubble but my drive format is NFTS (All of them). Note: I've attached a pic of my drive properties for which LaunchBox is installed. Also, I checked on the folders inside of Core and they are actual folders. Quote Link to comment Share on other sites More sharing options...
C-Beats Posted August 2, 2021 Share Posted August 2, 2021 As I stated it isn't the only cause, but is nice that you can confirm it isn't the cause this time around. Some other things you can check are: Ensure the folders in your Core folder are NOT read only for any reason Ensure you don't have any sync software that could be locking the folder Can also be helpful that you delete the following folders from the Core directory while LaunchBox and Big Box are closed then attempt to open LaunchBox after to see if the symlinks are then created appropriately: \\LaunchBox\Core\Data \\LaunchBox\Core\Images \\LaunchBox\Core\LBThemes \\LaunchBox\Core\Manuals \\LaunchBox\Core\Music \\LaunchBox\Core\PauseThemes \\LaunchBox\Core\Plugins \\LaunchBox\Core\StartupThemes \\LaunchBox\Core\Themes \\LaunchBox\Core\ThirdParty \\LaunchBox\Core\Videos Quote Link to comment Share on other sites More sharing options...
SPARTAN117N01 Posted August 2, 2021 Author Share Posted August 2, 2021 Okay, now I have a problem with broken symlinks (Shortcuts); I went in and checked the folders and they all were marked as "Read Only", I deleted them and relaunched LaunchBox and no they are shortcuts and are read only. If I close down launchbox the symlink folders disappear but return when the program launches. Quote Link to comment Share on other sites More sharing options...
C-Beats Posted August 2, 2021 Share Posted August 2, 2021 1 minute ago, SPARTAN-117B01 said: Okay, now I have a problem with broken symlinks (Shortcuts); I went in and checked the folders and they all were marked as "Read Only", I deleted them and relaunched LaunchBox and no they are shortcuts and are read only. If I close down launchbox the symlink folders disappear but return when the program launches. Yeah, that is intentional. Those links or shortcuts are created on start up and then cleaned up on close. Now that you are seeing that can you try to apply a theme and tell me if you continue to see the errors you were having? Quote Link to comment Share on other sites More sharing options...
SPARTAN117N01 Posted August 2, 2021 Author Share Posted August 2, 2021 Okay, now I have a problem with broken symlinks (Shortcuts); I went in and checked the folders and they all were marked as "Read Only", I deleted them and relaunched LaunchBox and no they are shortcuts and are read only. If I close down launchbox the symlink folders disappear but return when the program launches. The errors are still present and the symlinks are still present as well; along with read only. Quote Link to comment Share on other sites More sharing options...
C-Beats Posted August 2, 2021 Share Posted August 2, 2021 The errors the exact same? What theme are you trying to load when you get them? Can you post one just so I can see the message, some times the key is hidden in the nasty wall of text, may prove to be useful. Quote Link to comment Share on other sites More sharing options...
SPARTAN117N01 Posted August 2, 2021 Author Share Posted August 2, 2021 Neon Deluxe Arcade - LaunchBox Theme and the errors are the same see my first post. I screen grabbed each message that appears. Quote Link to comment Share on other sites More sharing options...
C-Beats Posted August 2, 2021 Share Posted August 2, 2021 I doubt it is the cause of the issue but can you see if \\LaunchBox\LBThemes\ is readonly, and if so remove that flag and tell me if that helps at all? Quote Link to comment Share on other sites More sharing options...
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