brandon83dale Posted May 25 Share Posted May 25 I've tried all of the trouble shooting advice but I cant seem to get it to open. Thirdscreen will not activate when I click on it. Index was out of range.docx Quote Link to comment Share on other sites More sharing options...
superrob3000 Posted May 25 Author Share Posted May 25 (edited) 6 hours ago, brandon83dale said: I've tried all of the trouble shooting advice but I cant seem to get it to open. Thirdscreen will not activate when I click on it. Index was out of range.docx 12.15 kB · 3 downloads Hi @brandon83dale. I've never seen that error before. Which version of ThirdScreen do you have installed? If you have either of the following files, please post them on the ThirdScreen discussion page: LaunchBox/Data/ThirdScreenSettings.xml LaunchBox/Logs/ThirdScreenLog.txt Edited May 25 by superrob3000 Quote Link to comment Share on other sites More sharing options...
brandon83dale Posted May 26 Share Posted May 26 this is the version that I have. ThirdScreen-v5.0.1.zip Quote Link to comment Share on other sites More sharing options...
brandon83dale Posted May 26 Share Posted May 26 this is the version that I have. Debug 2024-05-26 01-36-57 AM.log ThirdScreenSettings.xml Quote Link to comment Share on other sites More sharing options...
dsync89 Posted May 26 Share Posted May 26 @superrob3000 Here's some continous update on using this plugin on 200k+ titles. On a 7 monitor setups that read images/videos from different game/platform media (2 videos, 5 arts), I noticed that some videos/art for platform categories took several seconds before it popup. What is odd is that video/art for platform is usually faster. I'm guessing it is how the lookup is being done hmm. I've excluded any I/O related issues and those arts are on my NVMe PCIe4 Samsung 990 Pro SSD. Once I disabled the plugin, those wheel spinning animation and transition went blazingly fast. Perhaps this is only noticable on huge media system with a lot of artworks that dampens the lookup performance. Since this is closed source project I would not be able to help much, but would like to see if my feedback helps to further improve this plugin performance on a huge database game system. Quote Link to comment Share on other sites More sharing options...
superrob3000 Posted May 26 Author Share Posted May 26 @brandon83dale Can you try replacing the ThirdScreen settings file with this one? If it still fails, then check to see if it created a log file this time (LaunchBox/Logs/ThirdScreenLog.txt). ThirdScreenSettings.xml Quote Link to comment Share on other sites More sharing options...
brandon83dale Posted May 27 Share Posted May 27 Debug 2024-05-26 08-22-20 PM.log Quote Link to comment Share on other sites More sharing options...
brandon83dale Posted May 27 Share Posted May 27 Where should I place the ThirdScreen settings file? Quote Link to comment Share on other sites More sharing options...
superrob3000 Posted May 27 Author Share Posted May 27 27 minutes ago, brandon83dale said: Where should I place the ThirdScreen settings file? Replace the one in LaunchBox/Data/ Quote Link to comment Share on other sites More sharing options...
brandon83dale Posted May 27 Share Posted May 27 Thanks, I did that and this is the new debug log. Debug 2024-05-26 10-52-41 PM.log Quote Link to comment Share on other sites More sharing options...
superrob3000 Posted May 27 Author Share Posted May 27 2 hours ago, brandon83dale said: Thanks, I did that and this is the new debug log. Debug 2024-05-26 10-52-41 PM.log 3.93 kB · 0 downloads Thanks, but is there also a Thirdscreen debug log?(LaunchBox/Logs/ThirdScreenLog.txt) Quote Link to comment Share on other sites More sharing options...
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