Thanatos_Prime Posted September 12 Author Share Posted September 12 I hate to be the bearer of bad news, but Moderation is not responding this morning. It just fails to load, all browsers. Quote Link to comment Share on other sites More sharing options...
Mr. Shizzy Posted September 30 Share Posted September 30 Still having trouble adding new (Nintendo Switch) games to the database. When I hit submit, it loads forever. This seems to happen about 75% of the time. Happening on both Opera and Chrome (Windows). Quote Link to comment Share on other sites More sharing options...
Thanatos_Prime Posted November 12 Author Share Posted November 12 I'm back to getting an error when moderating, starting again yesterday and now much more frequent. It seems to be more prevalent as I get closer to finishing. Happens in all browsers and in browser with no add-ins. Quote Link to comment Share on other sites More sharing options...
C-Beats Posted November 12 Share Posted November 12 37 minutes ago, Thanatos_Prime said: I'm back to getting an error when moderating, starting again yesterday and now much more frequent. It seems to be more prevalent as I get closer to finishing. Happens in all browsers and in browser with no add-ins. Thanks, had a few bad change records that were failing to apply. I cleaned them up which hopefully removes this. Let us know if you keep seeing it. Quote Link to comment Share on other sites More sharing options...
Jakatsu Posted November 13 Share Posted November 13 (edited) 20 hours ago, C-Beats said: Thanks, had a few bad change records that were failing to apply. I cleaned them up which hopefully removes this. Let us know if you keep seeing it. I have a queue of ~150 and the error page is now appearing after almost every moderation. Edited November 13 by Jakatsu Quote Link to comment Share on other sites More sharing options...
Thanatos_Prime Posted November 14 Author Share Posted November 14 On 11/12/2024 at 7:16 AM, C-Beats said: Thanks, had a few bad change records that were failing to apply. I cleaned them up which hopefully removes this. Let us know if you keep seeing it. Yes, I am still seeing it as of right now. Quote Link to comment Share on other sites More sharing options...
Thanatos_Prime Posted Saturday at 05:58 PM Author Share Posted Saturday at 05:58 PM On 11/12/2024 at 7:16 AM, C-Beats said: Thanks, had a few bad change records that were failing to apply. I cleaned them up which hopefully removes this. Let us know if you keep seeing it. Frankly, it appears to be getting worse. Quote Link to comment Share on other sites More sharing options...
MJF Posted Saturday at 11:48 PM Share Posted Saturday at 11:48 PM On 11/12/2024 at 11:46 AM, C-Beats said: Thanks, had a few bad change records that were failing to apply. I cleaned them up which hopefully removes this. Let us know if you keep seeing it. It's WORSE now. It happens EVERY TIME you press accept or reject. Quote Link to comment Share on other sites More sharing options...
C-Beats Posted Monday at 08:29 PM Share Posted Monday at 08:29 PM Thanks I looked in the DB again and found a few more bad change sets that were clogging up the system. We're looking into how these keep getting the in the DB. I'll do my best to update the thread when any new code gets deployed. I'll do my best to keep monitoring the DB until then but feel free to let us know if you keep seeing the issue. Will help us determine if we're looking into the same issue you're all getting tripped up by. 1 Quote Link to comment Share on other sites More sharing options...
Jakatsu Posted Monday at 08:32 PM Share Posted Monday at 08:32 PM 2 minutes ago, C-Beats said: Thanks I looked in the DB again and found a few more bad change sets that were clogging up the system. We're looking into how these keep getting the in the DB. I'll do my best to update the thread when any new code gets deployed. I'll do my best to keep monitoring the DB until then but feel free to let us know if you keep seeing the issue. Will help us determine if we're looking into the same issue you're all getting tripped up by. Works fine now for me, no more error pages before or after getting to the end of the queue. 1 Quote Link to comment Share on other sites More sharing options...
C-Beats Posted Monday at 08:33 PM Share Posted Monday at 08:33 PM Just now, Jakatsu said: Works fine now for me, no more error pages before or after getting to the end of the queue. Thanks for confirming. Feel free to post up in here if that changes for you. Quote Link to comment Share on other sites More sharing options...
C-Beats Posted Monday at 08:50 PM Share Posted Monday at 08:50 PM I have updated one of the processes that fetches the moderation item for you to skip these obviously bad change sets in an effort to keep the DB running smoothly while I track down the change. It MAY result in the page taking a slight bit longer to fetch a change to moderate but should stop the error from occurring at all. This will get reverted once the bug is found and the permanent correction is pushed to the server. Thanks all for the help tracking down this issue, and the patience in it's resolution. Both are much appreciated. 1 Quote Link to comment Share on other sites More sharing options...
Jakatsu Posted Monday at 11:10 PM Share Posted Monday at 11:10 PM (edited) Cool, thanks for keeping us updated. Good luck finding and squashing the bug, your work is greatly appreciated 👍 Edit: Saw the dreaded error page a couple of times again, but at least now it shows the correct page when your queue is empty. Edited Monday at 11:29 PM by Jakatsu Quote Link to comment Share on other sites More sharing options...
C-Beats Posted yesterday at 04:50 PM Share Posted yesterday at 04:50 PM Code changes were just pushed to the server and the temporary fix removed. Not sure we got ALL the cause for errors, but should have at least nipped some of the more pressing bugs in this code change. I'll continue to monitor from my side, but let us know if the issues start to creep back in on your side of things. 1 Quote Link to comment Share on other sites More sharing options...
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